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Home My WebLink About252721 12/15/15 <g. CITY OF CARMEL, INDIANA VENDOR: 365242 d i'. ONE CIVIC SQUARE MIRAZON GROUP CHECK AMOUNT: $"****2,600.00* =a CARMEL, INDIANA 46032 1640 LYNDON FARM COURT SUITE 102 CHECK NUMBER: 252721 a .oN�o, LOUISVILLE KY 40223 CHECK DATE: 12/15/15 DEPARTMENT ACCOUNT PO NUMBER INVOICE NUMBER AMOUNT DESCRIPTION 1202 4341955 33041 2,600.00 INFO SYS MAINT CONTRA The Mirazon Group IME 1640 Lyndon Farm Court -)n Suite 102 irazo Louisville, KY 40223 (502)240-0404 Bill To: Date Invoice City of Carmel 12/11/2015 33041 Attn:Terry Crockett Three Civic Square Carmel, IN 46032 United States Terms Due Date PO Number Reference Net 30 days 01/10/2016 Work Type I Staff I Hoursi Rate i Amount Billable Off-Site(Remote Ed Buford 1.25 160.00 200.00 Support) Off-Site(Remote Jason Turpin 2.50 160.00 400.00 Support) Off-Site(Remote Drew Harper 12.50 160.00 2,000.00 Support) Total : 2,600.00 Invoice Subtotal: 2,600.00 Make checks payable to the Mirazon Group. Sales Tax: 0.00 Invoice Total: 2,600.00 Thank you for your business! Invoice Time Detail Invoice Number: 33041 Company: City of Carmel Date: 11/30/2015 Member:Turpin,Jason Staff Agreement Notes Bill Hours Rate Ext Amt Turpin,Jason Review of DC's and issues. getting Y 2.50 160.00 $400.0 kerberos errors event id 4 in windows event log. dcdiag shows the target pricipal name is incorrect with error-2146893022. 11:00AM-3:00PM Subtotal: $400.00 Date: 12/1/2015 Member: Harper, Drew Staff Agreement Notes Bill Hours Rate Ext Amt Harper, Drew -Remoted into ISSVRDC2008 Y 1.50 160.00 $240.0 server. -Server had various event log issues with File Replication Service, DNS, Directory Service,etc -Ran following commands to further troubleshoot: repadmin.exe/showreps repadmin.exe/replsummary dcdiag/e/v/c/f:dcdiag.txt -Logs indicated same problem with replication to the other DC (ISSVRDC12008) -Ran same checks on ISSVRDC12008 with similar results -Emailed client with suggestion to seize FSMO roles,demote/promote ISSVRDC2008 server, and verify performance 9:30 AM- 11:00 AM Harper, Drew -Worked with Ed to troubleshoot Y 1.50 160.00 $240.0 issue more in depth -Found AD replication error- 2146893022 -Microsoft KB: https://support.microsoft.com/en- us/kb/2090913 -Since the error is on the FSMO role holder(more importantly, PDC emulator)we decided it would be best to do the following: 1. Migrate DHCP to DC12008 2. Backup AD on both DC2008 and DC12008 3. Change the DRSM password on both servers 4. Seize all FSMO roles to DC12008 5. Bring up another server and promote it to a DC 6. Clean DC2008 server out of AD 7. Delete DC2008 from AD 8.Wipe and recreate DC2008 with different name and same IP (physical server) 9. Promote new DC2008 to DC -Also noted this output when running: nitest /sc_q uery:cityofcarmel DC2008 responded with: I NetLogonControl failed: Status= 1355 Ox54b ERROR_NO_SUCH_DOMAIN DC12008 responded with: Trusted DC Name \\ISSVRDC2008.cityofcarmel.net Trusted DC Connection Status Status=0 0x0 NERR Success The command completed successfully 1:30 PM-3:00 PM Subtotal: $480.00 Date: 12/1/2015 Member: Buford,Ed Staff Agreement Notes Bill Hours Rate Ext Amt Buford, Ed Worked with Drew to review the Y 1.25 160.00 $200.0 current issue they are having. It appears the machine account is not correctly authenticating. Since this machine is the FSMO role holder of the PDC Emulator Doing an account reset isn't an option. Attempted to move the FSMO roles gracefully but they will not move. Since the server in question has DHCP as a primary function,that must be moved prior to Seizing FSMO roles from the server. Outline a rough plan with Drew to do these things: Get a System State backup from each of the DCs Backup and move the DHCP database. Reset DSRM passwords on each server Prepare another server to promote to Domain Controller. Seize FSMO Roles and take old server offline. Promote new server and replicate. 3:00PM-4:15 PM Subtotal: $200.00 Date: 12/2/2015 Member: Harper, Drew Staff Agreement Notes Bill Hours Rate Ext Amt Harper, Drew -Updated outline for work tasks Y 1.00 160.00 $160.0 -Responded to emails asking questions about tasks 10:00 AM- 11:00 AM Harper, Drew -Migrated DHCP from DC2008 to Y 6.75 160.00 $1,080.0 DC12008 -Stopped DHCP service on DC2008 and set to disabled -Changed DRSM password on both servers -Began update on DC12008(160) -Began update on DC22008 -Seized FSMO roles from DC2008 -Disabled NIC and shutdown DC2008 -Restarted DC12008 server, but when it came back up I noticed that AD seemed to load correctly, but DNS did not. Tried restarting again, but still received DNS errors 4000 and 4007 -Researching the issue,found that I had to follow the steps in https://support.microsoft.com/en- us/kb/2751452 -This fixed the issue, but while DNS was down a number of services were interrupted at the site,such as 2 of the 4 VMware hosts were disconnected from vCenter -After applying the fix and restarting the server, DNS loaded correctly and all other services seemed to come return to normal -Continued on and renamed new DC server to DC22008 -Assigned new server with previous DC IP address of 172.22.10.2 -Promoted server to DC 4:15 PM- 11:59 PM Subtotal: $1,240.00 Date: 12/3/2015 Member: Harper, Drew Staff Agreement Notes Bill Hours Rate Ext Amt Harper, Drew -Monitored DC12008 and DC22008 Y 1.00 160.00 $160.0 -Ran tests to verify replication -Researched error client forwarded me from their Exchange: SACL Watcher servicelet encountered an error -Found that this usually happens after a DC has been demoted and/or deleted, recommended restarting Exchange server -Set DC12008 to use an external time server(same as previous DC setting: timeclock.cityofcarmel.com) 1:30 PM-2:30 PM Subtotal: $160.00 Date: 12/7/2015 Member: Harper, Drew Staff Agreement Notes Bill Hours Rate Ext Amt Harper, Drew -Received email from Rebecca that Y 0.50 160.00 $80.0 the Exchange server was restarted over the weekend and this got rid of the SACL Watcher errors -Connected to both DCs and verified that they are functioning correctly. It looks like AD is back to being stable. -Emailed client with status and asked if they needed further assistance with 3rd DC promotion. 8700 AM-8:30 AM Harper, Drew -Received confirmation from Y 0.25 160.00 $40.0 � I Rebecca that she would finish the setup on the physical DC and get back to us if she had any questions -Completed ticket 3:15 PM-3:30 PM Subtotal: $120.00 Invoice Time Total: Billable Hours: 16.25 I Prescribed by State Board of Accounts City Form No 201 (Rev. 1995) ACCOUNTS PAYABLE VOUCHER CITY OF CARMEL An invoice or bill to be properly itemized must show: kind of service,where performed, dates service rendered, by whom, rates per day, number of hours, rate per hour, number of units, price per unit, etc. Payee Purchase Order No. Terms Date Due Invoice Date Invoice# Description Amount Dept. Fund# (or note attached invoice(s) or bill(s)) 12/11/15 I 33041 I I $2,600.00 1202 101 1 hereby certify that the attached invoice(s), or bill(s), is (are)true and correct and I have audited same in accordance with IC 5-11-10-1.6 20 Clerk-Treasurer VOUCHER NO. WARRANT NO. ALLOWED 20 MIRAZON GROUP 1640 LYNDON FARM COURT SUITE 102 IN SUM OF $ LOUISVILLE, KY 40223 $2,600.00 ON ACCOUNT OF APPROPRIATION FOR PO#/Dept. INVOICE NO. ACCT#/Fund AMOUNT Board Members 33041 I 43-419.55 I $2,600.00 1 hereby certify that the attached invoice(s), or 1202 101 bill(s) is (are) true and correct and that the materials or services itemized thereon for which charge is made were ordered and received except Monday, December 14, 2015 Terry Crockett, Director Cost distribution ledger classification if claim paid motor vehicle highway fund