HomeMy WebLinkAbout307054 01/13/17 CITY OF CARMEL, INDIANA VENDOR: 366342
�•; t•. CHECK AMOUNT: S"'«"'2 294.30'
ONE CIVIC SQUARE PAETEC
CARMEL, INDIANA 46032 PO BOX 9001013 CHECK NUMBER: 307054
Miron
LOUISVILLE KY 40290-1013 CHECK DATE: 01/13/17
DEPARTMENT ACCOUNT PO NUM R INVOICE NUMBER AMOUNT DESCRIPTION
1115 4344000 68750596 2,294.30 TELEPHONE LINE CHARGE
r -0 -u < «
0 § � Q O O > q O
° 2 = q C
^ > < q q ?
Cr
q \ R m
\ 0 m 2 2 m
M $ k k 2 k O
% d 0 n w
CD \ /
\ 2 \
} — > 0
C & 0 2 M
\ # CA
k ® z
2 z 2
/ q 2 - O
O
CD
\ k |
= o ¥
Er _
) $ l /
z % $ g k ƒ E 0
% k § ƒ E 2 0 m
/ m , e s a -n 0
c x j 7 _
k \ ' o R /
a f 2 /§ ID k
9 $ t E § E ƒ
CD $ / % 3 S k
7 (D3 f E /
/ � k \ co
fu t
— / ,
E ( 5 M g
« 3 g |
o [
, — Q , ƒ
%« ¥ m § s
CL ,
G ® m \ \
; # A
CD / D \
0 \ 0 t
§ � $ -nz a 4 03
// c m ƒ C \
RE � $ # # k 0 Z 9
� g m \ } §
U %E § CL Cl) J
5<
\f 0 /
f� CD _
§ D/ c Co
6� CD
CD 2 / \
0 / } \ E / r- O
£ ¥ Qz 0 ] i C { C
% } / m m / k
k q
CD 2 n
8 mCD ]
§ k z
t > CD
� CD \OL
N) 0
\ §
@ ® \
Please detach and return above portion with your payment
VV For Custom Service Correspondence:
` • • • ,
Windstream. ATTN:Cust erCareNumber
Box 317
Ce 5264564 Jan 04,2017 2.
Cedar Rapid ,IA 52406-3177
Summary of Charges - Invoice 68 750596 Important Messages
PREVIOUS BALANCE $2,424.13 Technician Dispatch Service
Payments-Thank You ($2,331.58) Notice of Change
Balance Forward-Due upon receipt $92.55 Currently the various Windstream companies use a variety
of rates for technician dispatch services. In an effort
Monthly Charges $1,983.87 to simplify and makes things less confusing,Windstream
Usage Charges $49.81 will standardize the rate and name for all of its CLEC
Credits $0.00 companies.Please note that if a technician visit is
Other Charges $3.48 required for repair of a Windstream issue,there will,
Taxes and Surcharges $257.14 of course,continue to be no charge to you.
Technician Dispatch Charge-This charge applies when
New Charges-Due by Jan 23,2017 $2,294.30 the Company dispatches either its own,or a third-party
technician,to a customer premises to test the line from
the central office,up to the demarcation point,and the
line tests clear(no trouble found in the Company
facilities).No Technician Dispatch Charge shall apply
if the customer subscribes to an inside wire maintenance
plan,or trouble is found on the network side of the
Windstream Online demarcation point.This charge is calculated from the
Manage your Windstream services directly and time Company personnel are dispatched to the Customer
invoice details,charge descriptions,and paymenntt Premise,until work is completed.After the first thirty
history at windstreambusiness.com/login. (30)minutes,time is billed in 15-minute increments.
Contact Us
Billing: 1-800-600-5050 or windstreambus iess.comAogin $50 for first 30 min,then$75 each hour(Mon-Fri 8-5)
E-mail: WindstreamCustomerSupport@wii dstream.com $75 for first 30 min,then$95 each hour(Weekends and
Repair: 1-800-600-5050 after 5:00)
Web site: windstream.com How to Reach Our Customer Care Center
PIN: 5144 We are committed to answering your questions about our
service,explaining all aspects of your monthly bill,
and providing you with the personal attention you
deserve. To contact Windstream,please refer to the
"Contact Us"section on this page. Our Care
representatives are available Monday-Friday,8 a.m.-
6 p.m.(EST)for all billing,order,and general
questions. For repair questions and needs,please
contact our Repair Center where representatives are
available 24 x 7.
(Additional Messages found on page 2)
page 1 of 2