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333957 01/04/19 �o,_e�xM CITY OF CARMEL, INDIANA VENDOR: 120950 J`® � ONE CIVIC SQUARE DOUGLAS HANEY CHECK AMOUNT: $*****2,047.68* s9� ��; CARMEL, INDIANA 46032 C/O DEPT OF LAW CHECK NUMBER: 333957 y,��oN..� C/O DEPT OF LAW CHECK DATE: 01/04/19 DEPARTMENT ACCOUNT PO NUMBER INVOICE NUMBER AMOUNT DESCRIPTION 1180 4343002 REIMB 1,825.69 EXTERNAL TRAINING TRA 1180 4343004 REIMB 221.99 TRAVEL PER DIEMS a kx [7C t� Use of the Ventra ticket constitutes tN acceptance of the terms and fN conditions of the User Agreement, including amendments,which can i be found at ventrachicago.com or {� by calling 1.877.NOW.VENTRA (1.877.669.8368). This ticket expires 90 days after purchase. {"P a ventrachicago.com i Customer Service 1.877.NOW.VENTRA a m r,. w R7+ t� R.M1 W Use of the Ventra ticket constitutes RS. acceptance of the terms and i»a conditions of the User Agreement, including amendments,which can be found at ventrachicago.com or by calling 1.877.NOW.VENTRA (1.877.669.8368). This ticket expires 90 days afte purchase. R� ventrachicago.co Customer Service 1.877.NO .VENTRA RECEIPT NOT VALID FOR TRAVEL Y7.1v*WW********1******W.*** orange Line S tafe/Lake TV11 '#: TVMIS301 Wed 19 Dec 18 ,03-SMI Payment Type: Gash Purchase: New card fee: $ 0-50 SIngle Ride Ticket $ 2- 50 Purchase Amount- $ 3-On iiCket 4: ;I-** 117 TPa11SaCLi0F1 11:0000028022, For Terms and Conditions uisit the web,"Ite below or call 277-669-8368- � = RECEIPT = NOT VALID FOR TRAVEL =lg=*�r**,Y.*:****r��*.-v**-#-.w-* Midway TVM W: TVN1210i Sun 1.6 Dec 18 02: 12PM RaymanL Type: Cau| Purchase� New card feu: $ O'51 Single Ride .Ticket $ 2 50 Pu,ohnse Amount: $ 3-01 Ticket #� 736 Transaction 8�0000026761 For Terma and Cuoditiun Vleuse ololt the web-s1t below or, naII 877-669-8368 uww'VentruCh1ouVo com� �� 7800 Col. Weir Cook Memorial Drive Indianapolis, IN 46241 F/C #96 A. Payment No.00107895 T/D 938 Ticket No.045453 Cashier - ID #103 Entry Time 12/16/2018 (Sun) 11:49 Paid Time 12/19/2018 (Wed) 22:14 Parking Time 3 Days 10:25 Parking Fee Rate F $36.00 AMEX Account # ****************************4006 Slip # 59281 Auth Code 581473 CREDIT CARD AMOUNT $36.00 Cash Amount $0.00 --------------------------------------------- l $36.00 Thank you, Have a nice day! (317) 487-5017 INDIANAPOLIS INTERNATIONAL AIRPORT ./R #72 A Payment No.00011935 %D #05 Ticket No.019046 :ntry Time 12/09/2018 (Sun) 16:00 .xit liilie 12/11/2018 (Tue) 22:18 larking Time Mays 6:18 larking Fee Rate D $54.00 IMEX Account # *****************4006 Slip # 12888 Auih Code 0000566944 .redit Card Amount $54.00 otal $54.00 Thank you, Have a nice day! (317) 487-5017 - . A,�������=���** � RECEIPT » � NOT VALID FOR TRAVEL ~ Midway TVH If: TVI-112102 Sun 09 Dee 12 02: 10PM Payment Type: AMEX Purchase: New card fee: $ 0-50 Single Ride Ticket $ 2- 50 PurGhaee A410111-1L- 33-00 Ticket 4' * � �� "** 1368 Credit Card *: 4008 Auth ft- 528468 Ref #: 000173026225 Transaction 4:0000075557 For Terms and Conditions please oimit, the website below or call 877-669-8368- WWW VentroChicagu-uum VOUCHER NO. WARRANT NO. Prescribed by State Board of Accounts City Form No.201 (Rev.1995) Vendor# 120950 ALLOWED 20 ACCOUNTS PAYABLE VOUCHER DOUGLAS HANEY IN SUM OF$ CITY OF CARMEL C/O DEPT OF LAW An invoice or bill to be properly itemized must show:kind of service,where performed,dates service rendered,by whom,rates per day,number of hours,rate per hour,number of units,price per unit,etc. C/O DEPT OF LAW Payee $2,047.68 ON ACCOUNT OF APPROPRIATION FOR Purchase Order# Department of Law Terms Date Due PO# ACCT# DATE INVOICE# DESCRIPTION DEPT# INVOICE# Fund# AMOUNT Board Members DEPT# FUND# (or note attached invoice(s)or bill(s)) AMOUNT NBI-Collections 43-430.02 $233.02 1 hereby certify that the attached invoice(s),or 12/6/18 NBI-Collections $233.02 1180 101 Prior Year 1180 101 AMA -EI 43-430.02 $783.21 bill(s)is(are)true and correct and that the 12/9/18 AMA -EI $783.21 1180 101 Prior Year materials or services itemized thereon for 1180 101 AMA-Negotiating 43-430.02 $809.46 12/16/18 AMA-Negotiating $809.46 1180 101 Prior Year which charge is made were ordered and 1180 101 43-430.02 received except 1/3/19 1180 101 1180 101 Mileage 43-430.04 $221.99 r� 1/3/19 Mileage December Seminars $221.99 1180 101 1180 101/ Thursday, January 03, 2019 Or) Lo insa� I hereby certify that the attached invoice(s),or bill(s), is(are)true and correct and I have audited same in accordance with IC 5-11-10-1.6 20 Cost distribution ledger classification if claim paid motor vehicle highway fund. Clerk-Treasurer G`t4 oP CAb 'Co CITY OF CARMEL Expense Report (required for all travel expenses) v �NoiaNp EMPLOYEE NAME: Douglas C. Haney DEPARTURE DATE: 12/06/18 4:50 PM DEPARTMENT: Law Department RETURN DATE: 12/11/18 TIME: 8:30 PM REASON FOR TRAVEL: NBI Seminar DESTINATION CITY: Merrillville, IN EXPENSES ARE FOR (check all that apply): TRAVEL ADVANCE TRAVEL REIMBURSEMENT TRAVEL PER DIEM Transportation Gas/Tolls/ Meals Date Parkin Lodging Misc. Total Air-fare Car Rental Other g Breakfast Lunch Dinner Snacks Per Diem 12/6/18 $135.52 $135.52 12/6/18 $32.50 $32.50 12/7/18 $65.00 $65.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0.00 Totall $0.001 $0.001, $0.00 $0.001 $135.521 $0.001 $0.001 $0.00 $0.00 $97.50 $0.00 1 DIRECTOR'S STATEMENT: I hereby affirm that all expenses listed conform to the City's travel policy and are within my department's appropriated budget. Director Signature: Date: City of Carmel Form#ER06 Revision Date 1/3/2019 Page 1 HUt6n Name and Address: a Hotel Address"den' HANEY,DOUGLAS 7775.MISSISSIPPI ST HILTON GARDEN INN MERRILLVILLE,IN: MERRILLVILLE, IN.46410 - XIVICL,11M 40WO-D 1U v - - - Room 316//K1 RZ Arrival.Date . 12/06/18 Reservations . Departure Date.: :_ 12/07/18 www.hiltongardeninn.com or 1-877-STAY-HGI Adult/Child 1/0 Confirmation#. 3490201273' Room Rate .$121.00 Rate Plan L-AA 12/07/18 PAGE. 1 Honors# Airline: DATE REFERENCE :DESCRIPTION AMOUNT 12/06/18 1103332 PANTRY BEVERAGE 2. 12/06/18 1103332 STATE.SALES TAX. 0. 12/06/18 1103405 GUEST ROOM $121.00 12/06/18 1103405 RM STATE SALES TAX $8.47 12/06/18- 1103405 COUNTY OCCUPANCY TAX $6.05 12/07/18 1103557. . *****.**"**4006 . ($138.52) . ** BALANCE** .$0.00- The on-line eFolio is a courtesy infonnational service,subject to Privacy Policy and.Site Usage:actual folio-kept in hotel records. JH wnRc CONRAD COnOt1N - - TAPESTRY. .® fir - . . E15UnF5 - ...,,..,.a... ,..,... 0' Hil on CURK) <cu.nia� sduAssr HOME mn rsoRw' ,�.. •'•"^"'�^'� DOwLETREE ...,.... .. :� ,.. :- Grand Vacadons . Hllton - HONORS - Collection Law From- Start to Finish " Increase yourrhances of debt recovery usrng aur pavuerfuf techniques: Merrillville, Indiana — December 7, 201 s. Indianapolis, Indiana —gefember 10, 2018 ��� en�G m;1 Irl Presented By Credit Information Matthew W.Conrad IN CLE-6.0 incl. 1.0 ethics Michael A.Fish IACET-0.6 Sarah L.Fowler See inside for derails! William M.Jonelis Andrew L.Kraemer Cassandra A.Nielsen Weston E.Overturf Fred Pfenninger o- NATIONAL ? r' NBI BUSINESS INSTITUTE TM , SEMINAR OUTLINE I. PRE-SUIT COLLECTION STRATEGIES 9:00-10:00 Written by Fred Pfenninger. Presented by Michael A.Fish in Merrillville and Fred Pfenninger in Indianapolis. A. How to Decide Whether to Pursue Collection B. Preventative Collection-Collecting Without Filing a Lawsuit C. Designing a Collections System D. How to Discover Assets-Findirig Property From Which to Collect E. Q&A II. THE FAIR DEBT COLLECTION PRACTICES ACT 10:15-11:15 Written by Cassandra A.Nielsen. Presented by Andrew L.Kraemer in Merrillville and Cassandra A.Nielsen in Indianapolis. A. Statutory Background and Preemption B. Scope of the FDCPA C. Understanding the Actions Permitted or Restricted by the Act D. Liability and Defenses E. Q&A III. FILING THE LAWSUIT-DEVELOPING DEFINITIVE STRATEGIES 11:15-12:15 Written by Sarah L.Fowler. Presented by Michael A.Fish in Merrillville and Sarah L Fowler in Indianapolis. A. Knowing the Debtor B. How to Effectively Get the Debtor's Attention C. Avoiding Counterclaims D. Obtaining Judgment E. Q&A IV. COLLECTING THE JUDGMENT 1:15-2:15.Written by Cassandra A.Nielsen. Presented by William M.Jonelis in Merrillville and Cassandra A.Nielsen in Indianapolis. A. Use of Judgment Liens on Real Property B. Use of Judgment Liens on Personal Property C. Self-Help Repossession D. Writs of Execution,Seize and Sale by Sheriff,Creditor Priority E. Wage Garnishment F. Attachments G. Exemptions by Debtor H. Fraudulent Conveyances I. Q&A I V. THE IMPACT OF BANKRUPTCY ON COLLECTIONS 2.30-3.30 Written by Matthew W.Conrad. Presented by William M.Jonelis in Merrillville and Matthew W.Conrad in Indianapolis. A. Steps to Take When a Debtor Files Bankruptcy B. Chapter 7-Liquidation,Automatic Stay,Dischargeability C. Chapter 13-Reorganization,Automatic Stay,Dischargeability D. Means Testing and"Abusive Filing" E. Exemption Planning F. 707(a)and 707(b)Dismissal G. Q&A VI. AVOIDING ETHICALTANGLES IN COLLECTIONS 3:30-4.30 Written by Weston L Overturf. Presented by Andrew L.Kraemer in Merrillville and Weston E Overturf in Indianapolis. A. Eliminating Ethical Problems From Your Practice B. Zealous Representation or Vexatious Practices C. Lawyer Liability D. Attorneys'Fees E. Q&A `If needed,the above agenda maybe changed to best accommodate all of our attendees. i NATIONAL i • VVVVW.nBUSINESS T. •I-- NBI `S.4O n °�e+JR82siG,, CITY OF CARMEL Expense Report (required for all travel expenses) EMPLOYEE NAME: Douglas C. Haney DEPARTURE DATE: 12/09/18 4:50 PM DEPARTMENT: Law Department RETURN DATE: 12/11/18 TIME: 8:30 PM REASON FOR TRAVEL: AMA Seminar DESTINATION CITY: Chicago, IL EXPENSES ARE FOR (check all that apply): TRAVEL ADVANCE TRAVEL REIMBURSEMENT TRAVEL PER DIEM Date Transportation Gas/Tolls/ Lodging Meals Misc. Total Air-fare Car Rental Other Parking Breakfast Lunch Dinner Snacks Per Diem 12/9/18 $317.57 $31757 12/9/18 $243.14 .$243:14 12/11/18 1 $54.00 $54:00 12/9/18 $6.00 12/9/18 $32.50 $32:50 12/10/18 $65.00 $65:00 12/11/18 $65.00 $65:00 $0:,00 $0.00 Wop $0:00 $O o _$0:00 $0:00 MID0 $0.00 $0:00 $0:00 "Woo Totall, $317.57 $0.00 $6.00 $54;00 . $243.14: $0.00 $0.00 $0.00 $0.001 . $162.50 ' DIRECTOR'S STATEMENT: I hereby affirm that all expenses listed conform to the City's travel policy and are within my department's appropriated budget. Director Signature: Date: City of Carmel Form#ER06 Revision Date 1/3/2019 Page 1 Name and Address: Hotel Address HANEY,DOUGLAS _ 68 E WACKER PLACE - CHICAGO, IL.60601 -.1—VICE,IN 46033 Chicago Downtown/N Loop/Michigan Ave . Room 1409//NURR w Reservations; Arrival:Date 12/09/18 wwlv.hamptoninn.com or De arture Date 12/11/18 -8007HAMPTON: Adult/Chjld 1/0 . Confirmation#. 97373569 Room Rate $103:55 Rate Plan S-AAA 12/11/18 :PAGE. .1: Honors# .Airline: DATE .: REFERENCE DESCRIPTION AMOUNT . 12/09/18- 468958. Treats Shop 4. 12/09/18 468958 . -F&B.TAX 0.4 12/09/18- 469009 GUEST ROOM $103.55 12/09/18 469009 CITY OCCUPANCY TAX. $4.66 12/09/18 469009 STATE OCCUPANCY TAX $12.32: 12/09/18 . 469009 . COUNTY OCCUPANCY TAX $1.04. 12/10/18 - 469273-: :. GUEST ROOM, : : . $103.55- . 12/10/18- 469273 CITY OCCUPANCY TAX .$4.66. - 12/10/18 469273 STATE OCCUPANCY TAX $12.32 " "12/10/18' 469273 COUNTY OCCUPANCY TAX $1.04 - 12/11/18 469402 *********'**4006 ($247.60) *.BALANCE** .$0.00 . The on-line el'olio is a courtesy informational service,subject to Privacy Poll ov and;Site Usage;actual foliokept in hotel records. ; Hilton elk - ,,,a..... - - ,aa.. pp�Dplrea.a TA ® CONRD TAPESTRY. HOME ndltonn F Hi n WWI' . Q GfaV Og5 ASTORI - - Hilton - - - HONORS - - . 12/12/2018 Southwest Airlines I My Account,Trips,Past,Pricing,Details Past. Flig Dec,9-11, .. Indianapolis, IN to Chicago(Midway)5:1L. - Confirmation #J55S07. . PASSENGER POINTS EARNED FARE TOTAL DOUGLAS. HANEY $317.57 : : . . . . Price summary ROUTING DATE FARE TYPE. FARE'.. IND io MDW 12/09/2018 H tb Anytime $198.87 MDW to IND12/11/2018 9:3hP Wanna Get Away $62:12. Gov.4 taxes and.fees $56.58 Total . $317.57 . https://www.southwest.com/myaccountftrips/past(pricing/details?confirmationNumber.=J55SO7 Haney, Douglas C From: Southwest Airlines <southwestairlines@ifly.southwest.com> Sent: Saturday, December 08, 2018 4:35 PM To: Haney, Douglas C Subject: Douglas Haney's 12/09 Chicago (Midway)trip (J55SO7):Your change is confirmed. Here's your updated itinerary and trip receipt. View our mobile site I View in browser outhwestS Manage Flight Flight Status I My Account I D• • We've confirmed the change to your trip. Below you'll find your updatedi soon!itinerary, important travel information, and trip receipt. See you onboard DECEMBER 9- DECEMBER 11 IND IVIDW Indianapolis to Chicago (Midway) ' I ; Confirmation #J55SO7 Confirmation date: 12/08/2018 PASSENGER Douglas Haney RAPID REWARDS# TICKET# 5262416361293 EXPIRATION' August 13,2019 EST. POINTS EARNED i Rapid Rewards®points are only estimations. i Your itinerary Flight 1: Sunday, 0 • Est. Travel Time: 3h 55M Anytime j DEPARTS ARRIVES FLIGHT i #3654 IND 04:50PM MCI 05:25PM I Indianapolis Kansas City Stop: �XChange planes i DEPARTS ARRIVES # 141T MCI 06:25PM MDW 07:45PM Kansas City Chicago(Midway) Tuesday,Flight 2: 12/11/2018 Oh 55m Wanna Get AwaD DEPARTS ARRIVES j FLIGHT j #0949 MDW 08:30PM N�- IND 10:25PM Chicago(Midway) Indianapolis Payment information Air-J55SO7 Visa ending in Base Fare $ 260.99 + Date: December 8,2018 U.S.Transportation Tax $ 19.58 j Payment Amount:$148.61 U.S. Flight Segment Tax $ 12.30 U.S. Passenger Facility Chg $ 13.50 Credit from ticket:#5261477657991 to U.S.9/11 Security Fee $ 11.20 #5262416361293 Date:August 13,2018 Total $ 317.57 Fare Rules:If you decide to make a change to your current itinerary it may result in a fare increase.In the case you're left with travel i funds from this confirmation number,you're in luck!We're happy to let you use them towards a future flight for the individual named on the ticket,as long as.the new travel is completed by the expiration date. Your ticket number:5262416361293 I i Prepare for takeoff I24 hours before your departure: O Check-in on Southwest.com®or using the Southwest Mobile App. Use your mobile device and receive a mobile boarding pass. V 30 minutes before your departure: Arrive at the gate prepared to board. O10 minutes before your departure: This is the last opportunity to board your flight if you are present in the gate area and have met all check-in requirements. If you do not plan to travel on your flight: Things happen, we understand! Please let us know at least 10 minutes prior to your flight's scheduled departure if you won't be traveling. If-you don't notify us, you may be subject to our No Show Policy. See more travel tips 2 Qr M ' INDIANAPOLIS RECEIPT iNtERNAtIONAI * * NOT VALID FOR TRAVEL * AIRPORt 4 Midway TVM #: IVII121C12 Sun 09 Dec 12 09: 10PM �/R #72 s A Payment No.00011935 Payment Type: AMEX T/D #05 Ticket No.019046 Purchase: Entry Tillie 12/09/2018 (Sun) 16:00 New card fee: 0.50 Exit Tillie 12/11/2018 (Tue) 22:18 Single Ride Ticket $ 2_ Parking Time 2DayS 6:18 50 .; Parking f=ee Rate D $54.00 Puri llase Aiiioi_In t:: 3.00 AMEX Account # Slip # 12888 Ticket U: Auth Code **** ;—** **** 1368 Credit Card Amount 0000566944 Credit Card #- $54.00 Refh## 000173026225 Total $54.00 Transaction #:0000075557 Thank you, Have a nice day! For Terms and Conditiolns (317) 487-5017 please U1Sit elle bleliSlte - - - below or call 877-669-8368- www_VentraCb i cavo_cold - -� 3 m Lnti a r� C, N Use of the Ventra ticket constitutes Q, acceptance of the terms and A Use of the Ventra ticket constitutes �'*a conditions of the User Agreement, >nincludin amendmentso qt' ,which can acceptance of the terms and V%3 be found at ventrachica o. mor m conditions of the User Agreement, by calling 1.877.NOW.VENTRA including amendments,which can (1.877.669.8368). be found at ventrachicago.com or �+ by calling 1.877.NOW.VENTRA This ticket expires 90 days after purchase. (1.877.669.8368). This ticket expires 90 days after purchase. m ventrachicago.com ^p1 go.com m Customer Service 1.877.NOW.VENTRA I ventrachicago.com Customer Service 1.877.NOW.VENTRA pa v . Leading with Emotional Intelligence Table of Contents Overview "J Course Goals Our Emotionally Intelligent Approach for Leaders.......................................................................:... 3 Our Emotionally Intelligent Approach for Leaders........................................................................... �^ Program Agenda ................ 6 .� Introductions .......:.............................................................................................................................. 7 Goal Tracker and Action Planner Booklet.......................................................................................... 8 What Is Emotional Intelligence?* 9 Activity: Emotional Scan................................................................................................................... 10 Emotional Information Is Data Most Important Points and Goal Tracker......................................................................................... 12 Module 1: Integrating Emotional Intelligence and Leadership Competencies LearningObjectives.......................................................................................................................... 1-1 Activity: Effective and Less Effective Work Leaders and E.1........................................................... 1-2 Reflection: Emotional Intelligence and Its Impact on Others........................................................ 1-4 Emotional Language Reflecting Emotional Intensity.................................................................... 1-5 Activity: Emotional Awareness........................................................................................................ 1-6 The 3 Vs of Emotive Expression Audio Activity:What Is the Emotion and Impact?......................................................................... 1-8 Activity:Visual Identifiers of Emotion 1-10 J Empathy 1-11 Activity: Empathetic Responses..................................................................................................... 1-12 EI Listening .................... 1-14 Most Important Points and Goal Tracker...................................................................................... 1-15 P, J �1 J �1 J �1 �1 J t.J DEVELOPMENT .- SOLUTIONS American Management . . Association"' t I� Leading with Emotional Intelligence Module,2: Achieving Emotionally Intelligent Personal Influence LearningObjectives..........................................................................................................................2-1 Credibility and Influence.................................... 2-2 Activity: Credibility, Relationships, and Influence Reflection: Credibility, Relationship, and Influence.......................................................................2-4 Authority, Influence, and Relationships.....................`...................................................................2-5 Working Through Resistance to Achieve Influence.......................................................................2-6 Empathy and Relationship-Powered Leader Coaching..................................................................2-7 Activity: Planning a Coaching Session Using EI .........................................................2-9 Most Important Points and Goal Tracker....................................................:.................................2-13 Module 3: Creating Emotionally Intelligent Inspiration LearningObjectives..........................................................................................................................3-1 Inspiring Leaders:What Do They Do?.............................................................................................3-2 Activity: Leading with Inspiration...................................................................................................3-3 The Gold Standard: Inspirational Storytelling ............................3-4 ' Activity: Creating and Telling an Inspirational Story.....................................................................3-5 StorytellingFeedback Form.............................................................................................................3-7 StorytellingFeedback Form.............................................................................................................3-9 13 Most Important Points and Goal Tracker......................................................................................3-11 Module 4: Encouraging Emotionally Intelligent Collaboration Practices Learning Objectives.................................................................... Emotionally Intelligent Collaboration Collaboration for Learning Agility..................................................................................................4-3 Activity: Defensiveness ....................................................................................................................4-4 ' Collaboration Driven by Giving and Seeking Feedback.................................................................4-5 Pair Activity: Feedback "Redo" .......................................................................................................4-6 Does It Pay to Be Interested in Others When Collaborating? Collaboration and F.L.I.R Modes of Conversation*........................................................................4-8 Emotional Intelligence and F.L.I.P. Modes of Conversation Inventory4-9 - * Audio Activity: Emotional Intelligence and F.L.I.P. Modes of Conversation ..............................4-11 e: Activity: Planning for Collaboration Using F.L.I.R Modes of Conversation.................................4-14 Most Important Points and Goal Tracker......................................................................................4-16 ri Module 5: Managing Change with Emotional Intelligence LearningObjectives..........................................................................................................................5-1 Activity:The Resisting and Accepting of Change...........................................................................5-2 ,. Considering Change and EI Transformation...................................................................................5-3 Strategies for EI Transformation Activity: EI Transformation Strategies and Your Change...............................................................5-5 AnalyzingResistance to Change.....................................................................................................5-6 _ ©American Management Association.All rights reserved. u Leading with Emotional Intelligence I11. Communicate to Overcome Resistance to Change........................................................................ 5-7 Activity:Analyzing and Communicating with the PENS Formula.................................................5-8 Scenario......................................................................?...................................................................... 5-9 Most Important Points and Goal Tracker......................................................................................5-10 Module 6: Attaining Healthy Conflict with Emotional'Intelligence LearningObjectives..........................................................................................................................6-1 Cultural Matters and Leading Healthy Conflict..............................................................................6-2 EI Choices for Virtual Communication and Healthy Conflict.........................................................6-3 Activity:The Next 20 Years..............................................................................................................6-4 The Collaborative EI Discussion Model ...........................................................................................6-5 Activity:Writing Away Barriers to Leading Healthy Conflict........................................................6-6 Most Important Points and Goal Tracker........................................................................................6-7 Module 7: Leading Emotionally Intelligent Teams LearningObjectives..........................................................................................................................7-1 Global, Virtual, and Cross-Cultural Team Leadership E.I. Best Practices.......................................7-2 Activity: Building Your EI Team Identity.........................................................................................7-3 Activity:Well, Let's Get This Solved! ...............................................................................................7-5 Team Stress and Mindfulness...........................................................................................................7-8 Activity: Planning to Use EI Mindfulness .......................................................................................7-9 Activity: EI Cornerstones in the Team Environment.....................................................................7-11 Most Important Points and Goal Tracker......................................................................................7-14 Module 8: Bringing It All Together LearningObjective...........................................................................................................................8-1 Checklist for Taking an E.I. Approach with Your "Must Solve" Challenge...................................8-2 "Must Solve" Leading with Emotional Intelligence Challenge Plan.............................................8-3 Most Important Points and Goal Tracker........................................................................................8-5 ResourceList.....................................................................................................................................8-6 Appendix DEVELOPMENT SUPPORT SOLUTIONS American Management ILT,,,, •Trwri-t-tr Association'' ,, 0�1v OF �Q*piNP.gq��F! CITY OF CARMEL Expense Report (required for all travel expenses) L �HDIANA EMPLOYEE NAME: Douglas C. Haney DEPARTURE DATE: 12/16/18 1:10 PM DEPARTMENT: Law Department RETURN DATE: 12/19/18 TIME: 9:55 PM REASON FOR TRAVEL: AMA Seminar DESTINATION CITY: Chicago, IL EXPENSES ARE FOR (check all that apply): TRAVEL ADVANCE TRAVEL REIMBURSEMENT TRAVEL PER DIEM Transportation Gas/Tolls/ Meals Date Lodging Misc. Parkin Total Air-fare Car Rental Other g Breakfast Lunch Dinner Snacks Per Diem 12/16/18 $168.96 _$168;96 12/19/18 $371.00 $377 00 12/19/18 $36.00 $36:00 12/16/18 $6.00 $6:00 12/16/18 $32.50 $32:50 12/17/18 $65.00 12/18/18 $65.00 $650.0 12/19/18 $65.00 t$65:00 $000 $0 00 $O O0 x$0'00 ?$Ir 0 z'$0�00 30�d0 Total $168.96, ' $QAg ...$6.00_ $36.00 $371:00, $0 00; $0,00. $0:00 $0.00: $227r 50 r : $0:00 DIRECTOR'S STATEMENT: I hereby affirm that all expenses listed conform to the City's travel policy and are within my department's appropriated budget. Director Signature: Date: City of Carmel Form#ER06 Revision Date 1/3/2019 Page 1 CHICAGO,IL 60601 United States of America TELEPHONE 312-357-1200 *FAX 312-357-1288 Reservations www.hilton.com or 1 800 HILTONS HANEY,DOUGLAS Room No: 1617/K1 Arrival Date: 12/16/2018 12:05:00 PM Departure Date: 12/19/2018 8:51:00 AM Adult/Child: 1/0 CARMEL 46033 Cashier ID: SAAL INDIA Room Rate: 105.37 AL: HH# VAT# Folio No/Che 290101 A Confirmation Number:3507860922 LONDONHOUSE CHICAGO-CURIO COLLECTION BY HILTON 12/19/2018 8:50:00 AM DATE IDESCRIPTION ID REF NO CHARGES CREDIT BALANCE 12/16/2018 GUEST ROOM GRKA 2288179 $105.37 12/16/2018 RM CITY TAX GRKA 2288179 $4.74 12/16/2018 RM STATE TAX GRKA 2288179 $12.54 12/16/2018 RM COUNTY TAX GRKA 2288179 $1.05 12/17/2018 GUEST ROOM RIRA 2289901 $105.37 12/17/2018 RM CITY TAX RIRA 2289901 $4.74 12/17/2018 RM STATE TAX RIRA 2289901 $12.54 12/17/2018 RM COUNTY TAX RIRA 2289901 $1.05 12/18/2018 GUEST ROOM GRKA 2291608 $105.37 12/18/2018 RM CITY TAX GRKA 2291608 $4.74 12/18/2018 RM STATE TAX GRKA 2291608 $12.54 12/18/2018 RM COUNTY TAX GRKA 2291608 $1.05 12/19/2018 AX*4006 SAAL 2292136 ($371.10) **BALANCE** $0.00 EXPENSE REPORT SUMMARY 12/16/2018 12/17/2018 12/18/2018 STAY TOTAL ROOM AND TAX $123.70 $123.70 $123.70 $371.10 DAILY TOTAL $123.70 $123.70 $123.70 $371.10 Hilton Honors(R)stays are posted within 72 hours of checkout.To check your earnings or book your next stay at.more than 4,700 hotels and resorts in 100 countries,please visit Honors.com. Page:1 s Haney, Douglas C From: Southwest Airlines <SouthwestAirlines@luv.southwest.com> Sent: Friday,August 10, 2018 1:31 PM To: Haney, Douglas C Subject: Flight reservation (P7S8EF) I 16DEC18 I IND-MDW Haney/Douglas Thanks for choosing SouthwestO for your trip. Log in I View my itinerary OffersCheck In Check Flight Change, Special. Hotel Car Online status, Flight Offers Offers, _ Ready for takeoff! Save •sM Thanks for choosing Southwest®for your trip.You'll find everything you need to up to ' know about your reservation below. Happy travels! on •ase rates • earn • to 2,400,Rapid Rr r• apply. Air itinerary, AIR Confirmation: P7S8EF Confirmation Date: 08/10/2018 1-460f tZ Book Passenger(s) Rapid Rewards# Ticket# Expiration Est.Points Earned HANEY/DOUGLAS 5261476729050 Aug 10,2019 ` Rapid Rewards points earned are only estimates.Visit your(MySouthwest,Southwest.com or Rapid Rewards) account for the most accurate totals-including A-List&A-List Preferred bonus points. i Fara up to 10,000 Date Flight Departure/Arrival It Rapid Revsi'ards`' points � per night. Sun Dec 16 4732 Depart INDIANAPOLIS,IN(IND)on Southwest Airlines at 01:10 PM i - Arrive in CHICAGO(MIDWAY),IL(MDW)at 01:05 PM 11 Seiectyour roam y i Travel Time 0 hrs 55 mins i Wanna Get Away i Date Flight Departure/Arrival 1 ,add a rental car Wed Dec 19 372 Depart CHICAGO(MIDWAY),IL(MDW)on Southwest Airlines at 08:00 PM i V Lasn wapiid Rev,ards",points Arrive in INDIANAPOLIS,IN(IND)at 09:55 PM d -Suaranteed fey rata; Travel Time 0 hrs 55 mins I Wanna Get Away i of Free cancellation f i GCheck in for your flight(s): 24 hours before your trip on Southwest.com or your mobile device to secure your boarding position. You'll be assigned a boarding position based on your check-in time.The earlier you check in within 24 hours of your flight, the earlier you get to board. I®I Bags fly free@: First and second checked bags. Weiqht and size limits 1 U.Sr+-�ight Segment Tax $ 8.20 Payment Amo mt: $168.96 U.S. Passenger Facility Chg S 9.00 Total Air Cost $ 168.96 Useful Tools Know Before You Go Special Travel Needs Check In Online In the Airport Traveling with Children Early Bird Check-In Baggage Policies Traveling with Pets View/Share Itinerary Suggested Airport Arrival Times Unaccompanied Minors Change Air Reservation Security Procedures Baby on Board Cancel Air Reservation Customers of Size Customers with Disabilities Check Flight Status In the Air Flight Status Notification Purchasing and Refunds Book a Car Book a Hotel Legal Policies & Helpful Information Privacy Policy Customer Service Commitment Contact Us Notice of Incorporated Terms FAQs Book Air I Book Hotel I Book Car I Book Vacation Packages See Special Offers Manage My Account This is a post-only mailing from Southwest Airlines.Please do not attempt to respond to this message.Your privacy is important to us,Please read our Privacy Policy. All travel involving funds from this Confirmation Number must be completed by the expiration date. z Security Fee is the government-imposed September 11th Security Fee. Prohibition on Multiple/Conflicting Reservations.To promote seat availability for our Customers.Southwest prohibits multiple reservations for the same Passenger departing from the same city on the same date,or any multiple reservations containing conflicting or overlapping itineraries(such as departures for the same Customer from multiple cities at the same time).Furthermore,without advance notice to the Passenger or purchaser,Southwest may cancel such reservations.or any other reservations that it believes,in its sole discretion,were rnade without intent to travel.With the exception of Southwest gift cards,funds from proactively cancelled reservations by Southwest will be returned to the original form of payment. Reservations paid for with a Southwest gift card will have the amount applied from the gift card held as travel funds for use by the Customer on a future Southwest Airlines flight. See Southwest Airlines Co. Notice of Incorporation See Southwest Airlines Limit of Liability Southwest Airlines P.O.Box 36647-1 CR Dallas.TX 75235 Contact Us Copyright 2018 Southwest Airlines Co.All Rights Reserved. 3 RECEIPT RECEIPT 'K NOT VALID FOR TRAVEL NOT VALID FOR TRAVEL Orange Line Midway State/Lake fVM #: TVM12101 TVH 4: TVH15'01 Sun 1-6 Dec 18 02: 12PM Wed 19 Dec 10 03:58PH Payment Tyfie: Cash ,, Payment Type: Cash Purchase: Purchase- New •card fee: $ 0-501 New card fee: $ 0-50 Single Ride Ticket $ 2- Single Ride Ticket 2- 50 50 Purchase Amount: S 3-00 Purchase Amount: $ 00 Ticket #: Ticket #: *4:** Transaction U:0000026.750 Transaction 4:00000280,22 For Terms and Conditions For Terms and Conditions please Uisil' the wehsite,' 1-3lease Uisit the website below or, call below or call 877-.669-8368- 877-669-8368- www-VentraGhicago com/ www ventf-achlcago-Coll I Cn M C--) ii r) x x aZ Co C) C30 CT) m aC3 ES C=) = -n —i m =-3 C=) CD CD m m 11 CD E3 C-Ij II IIit m C) it Ic ii — CD II CD C', J= =1 m 4 133 itCo 00qp, -4 CD II B R. Jn CD 1,13 11 -4 CCD CD CD -0 C31) 23, m R3 �7- -n c> O CD m 7C' r-1- "'I.X,3 9 0) CID CU 41"M it CD = == C) CD CD II G9 Wm— iE =7 O-C4 W 11 M M � Lo CA3 X,.X. X, 1`10 Fn CD r,,:) � q* (=> LY1 Nd -4 C), L71 Lo W Ca) 3-1 Negotiating to Win Table of Contents { Overview - Negotiating to Win............................................................................................................................. 1 Introduction......................................................................................................................................... 2 SeminarGoals....................................................................................................................................... 5 Module 1: What Is Negotiation? Learning Objectives................. ...................................... 1-1 _. Basic Concepts of Negotiation......................................................................................................... 1-2 What Can You Negotiate? .............................. 1-3 Approachesto Negotiation............................................................................................................. 1-5 MostImportant Points...................................................................................................................... 1-6 Module 2: Negotiation Stages LearningObjectives.......................................................................................: ................2-1 _ Six Stages of Negotiation and Requirements for Each..................................................................2-2 Influences on the Negotiation Process............................................................................................2-4 The Negotiation Process ..........................•...2-5 ................................. FourDimensions of DiSC®................................................................................................................2-7 Asking High-Performance Questions Sources of Resistance 2-10 MostImportant Points...................................................................................................................2-11 Module 3: Planning Your Negotiation LearningObjectives.*..........................................................................................................................3-1 YourNegotiation Planner................................................................................................................3-2 SettlementRange.............................................................................................................................3-5 MostImportant Points.....................................................................................................................3-7 Module 4: Persuasion LearningObjectives..........................................................................................................................4-1 ThePersuasion Process.....................................................................................................................4-2 SUPPORTDEVELOPMENT , , American Management Association'. . LW ll r' Negotiating to Win Frame/Reframe Process............................................. .....................................................................4-3 Differences with Internal Negotiations..........................................................................................4-5 Listening............................................................................................................................................4-7 Approaches that Focus on Productive Conflict...............................................................................4-8 DISC® Productive Conflict.................................................................................:...............................4-9 Discussion:Working with Pat..........................................................................................................4-10 Negotiatingwith Others................................................................................................................4-11 WhyNegotiations Fail....................................................................................................................4-13 MostImportant Points...................................................................................................................4-14 Module 5: Crafting a Strategy for Your Negotiation LearningObjectives..........................................................................................................................5-1 Identifying the "Problem" (or Opportunity) and Strategies to Address the NegotiableIssues...........................................................................................................................5-2 KeyNegotiating Strategies................:.............................................................................................5-3 Choosing Your Negotiation Format.........................................................................:......................5-5 Howto Break a Deadlock................................................................................................................5-6 MostImportant Points...................................................................................................................5-14 Module 6: Action Plan LearningObjective...........................................................................................................................6-1 Planning Your Own Negotiation for Back on the Job...................................................................6-2 YourNegotiating Planner................................................................................................................6-3. ActionPlan.........................................................................................................................................6-5 ResourceList.....................................................................................................................................6-7 Appendix ©American Management Association.All rights reserved. PRESCRIBED BY STATE BOARD OF ACCOUNTS MILEAGE CLAIM To 1 o�C � L �r,►�p �l City of Carmel, Indiana (GOVERNMENTAL UNIT) ON ACCOUNT OF APPROPRIATION NO. 434-3004 FOR MileageDepartment of Law - 1180 (OFFICE,BOARD,DEPARTMENT OR INSTr=Oh) FROM TO SPEEDOMETER 20� DATE, READING + NATURE OF BUSINESS _ POINT POINT START FINISH 1?-!&- Z s 1 i 1 e )N an &(Yrii fi l;s «- i- 1-I.,C "e-c'An f `QAC 1 5 'r f:�- M4 AUTO LICENSE NO. TOTALS + SPEEDOMETER READING columns are to be used only when distance between points cannot be determined by fixed mileage or official highway map. Pursuant to the provisions and penalties of Chapter 155,Acts 1953,I hereby certify that the foregoing account is just and correct,that the amount claimed is legally due, after and that no part of the same has been paid. Date