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HomeMy WebLinkAboutMoser Consulting/ICS/$185,250/Consulting FeesMoser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 1 AGREEMENT FOR PROFESSIONAL SERVICES THIS AGREEMENT FOR PROFESSIONAL SERVICES (“Agreement”) is hereby made and entered into by and between the City of Carmel, Indiana, acting by and through its Board of Public Works and Safety (hereinafter "City"), and Moser Consultants, Inc. (hereinafter "Professional"). RECITALS WHEREAS City owns and is responsible for the operation and maintenance of its property, personnel, public works and infrastructure; and WHEREAS, from time to time, City needs professional assistance in fulfilling its foregoing responsibilities; and WHEREAS, Professional is experienced in providing and desires to provide to City the professional services (“Services”) referenced herein; and WHEREAS, City desires to engage Professional as an independent contractor for the purpose of providing to City the Services referenced herein; NOW, THEREFORE, in consideration of the foregoing recitals and the covenants and conditions set forth herein, City and Professional mutually agree as follows: SECTION 1 INCORPORATION OF RECITALS The foregoing Recitals are hereby incorporated into this Agreement and made a part hereof. SECTION 2 SCOPE OF SERVICES 2.1 City desires to engage Professional as an independent contractor for the Services set forth in attached Exhibit A, incorporated herein by this reference. 2.2 Professional understands and agrees that City may, from time to time, request Professional to provide additional or modified Services to City. When City desires additional Services from Professional, the City shall notify Professional of such additional Services desired, as well as the time frame in which same are to be provided. Only after City has approved Professional’s time and cost estimate for the provision of such additional Services, has encumbered sufficient monies to pay for same, and has authorized Professional, in writing, to provide such additional Services, shall such Services be provided by Professional to City. A copy of the City’s authorization documents for the purchase of additional Services shall be numbered and attached hereto in the order in which they are approved by City. 2.3 Time is of the essence of this Agreement. DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5E By Jon Oberlander at 10:16 am, Dec 15, 2020 DocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 2 SECTION 3 CITY'S RESPONSIBILITIES 3.1 City shall provide such information as is reasonably necessary for Professional to understand the Services requested. 3.2 City shall provide all data required for provision of Services. Professional may assume that all data so provided is correct and complete. 3.3. City shall arrange for Professional to enter upon public and private property as reasonably required for Professional to perform the Services. 3.4 City shall designate payment of the Services from City budget appropriation number 43-404.00 funds. 3.5 City shall designate the Mayor or his duly authorized representative to act on City’s behalf on all matters regarding the Services. SECTION 4 PROFESSIONAL'S RESPONSIBILITIES 4.1 Professional shall perform the Services pursuant to the terms of this Agreement and within any applicable time and cost estimate. 4.2 Professional shall coordinate with City its performance of the Services. 4.3 Professional shall provide the Services by following and applying at all times reasonable and lawful standards as accepted in the industry. SECTION 5 COMPENSATION 5.1 Professional estimates that the total price for the Services to be provided to City hereunder shall be no more than One Hundred Eighty Five Thousand Two Hundred Fifty Dollars ($185,250.00) (the “Estimate”). Professional shall submit an invoice to City no more than once every thirty (30) days for Services provided City during the time period encompassed by such invoice. Invoices shall be submitted on a form containing the same information as that contained on the Professional Services Invoice attached hereto as Exhibit B, incorporated herein by this reference. City shall pay Professional for all undisputed Services rendered and stated on such invoice within thirty five (35) days from the date of City’s receipt of same. 5.2 Professional agrees not to provide any Services to City that would cause the total cost of same to exceed the Estimate, without City’s prior written consent. DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 3 SECTION 6 TERM Unless otherwise terminated in accordance with the termination provisions set forth in Section 7.1 hereinbelow, this Agreement shall be in effect from the Effective Date through December 31, 2021, and shall, on the first day of each January thereafter, automatically renew for a period of one (1) calendar year, unless otherwise agreed by the parties hereto. SECTION 7 MISCELLANEOUS 7.1 Termination 7.1.1 The obligation to provide all or any portion of the Services under this Agreement may be terminated by City or Professional, without cause, upon thirty (30) days’ notice. 7.1.2 The obligation to provide all or any portion of the Services under this Agreement may be terminated by City, for cause, immediately upon Professional’s receipt of City’s “Notice To Cease Services.” 7.1.3 In the event of full or partial Agreement termination, and as full and complete compensation hereunder, Professional shall be paid for all such Services rendered and expenses incurred as of the date of termination that are not in dispute, except that such payment amount shall not exceed the Estimate. Disputed compensation amounts shall be resolved as allowed by law. 7.2 Binding Effect City and Professional, and their respective officers, officials, agents, partners and successors in interest are bound to the other as to all Agreement terms, conditions and obligations. 7.3 No Third Party Beneficiaries Nothing contained herein shall be construed to give rights or benefits to anyone other than the parties hereto. 7.4 Relationship The relationship of the parties hereto shall be as provided for in this Agreement, and neither Professional nor any of its agents, employees or contractors are City employees. Professional shall have the sole responsibility to pay to or for its agents, employees and contractors all statutory, contractual and other benefits and/or obligations as they become due. Professional hereby warrants and indemnifies City for and from any and all costs, fees, expenses and/or damages incurred by City as a result of any claim for wages, benefits or otherwise by any agent, employee or contractor of Professional regarding or related to the subject matter of this Agreement. This indemnification obligation shall survive the termination of this Agreement. DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 4 7.5 Insurance Professional shall procure and maintain with an insurer licensed to do business in the State of Indiana such insurance as is necessary for the protection of City and Professional from all claims under workers' compensation, occupational disease and/or unemployment compensation acts, because of errors and omissions, because of bodily injury, including, but not limited to, the personal injury, sickness, disease, or death of any of Professional’s employees, agents or contractors and/or because of any injury to or destruction of property, including, but not limited to, any loss of use resulting therefrom. The coverage amounts shall be no less than those amounts set forth on attached Exhibit C. Such insurance policies shall not be canceled without thirty (30) days’ prior written notice to City. 7.6 Liens Professional shall not cause or permit the filing of any lien on any of City’s property. In the event such a lien is filed and Professional fails to remove it within ten (10) days after the date of filing, City shall have the right to pay or bond over such lien at Professional’s sole cost and expense. 7.7 Default In the event Professional: (a) repudiates, breaches or defaults under any of the terms or conditions of this Agreement, including Professional’s warranties; (b) fails to perform the Services as specified; (c) fails to make progress so as to endanger timely and proper completion of the Services and does not correct such failure or breach within five (5) business days after receipt of notice from City specifying same; or (d) becomes insolvent, files, or has filed against it, a petition for receivership, makes a general assignment for the benefit of creditors or dissolves, each such event constituting an event of default hereunder, City shall have the right to terminate all or any part of this Agreement, without liability to Professional and to exercise any other rights or remedies available to it at law or in equity. 7.8 Government Compliance Professional agrees to comply with all laws, executive orders, rules and regulations applicable to Professional’s performance of its obligations under this Agreement, all relevant provisions of which being hereby incorporated herein by this reference, to keep all of Professionals’ required professional licenses and certifications valid and current, and to indemnify and hold harmless City from any and all losses, damages, costs, liabilities, damages, costs and attorney fees resulting from any failure by Professional to do so. This indemnification obligation shall survive the termination of this Agreement. 7.9 Indemnification Professional shall indemnify and hold harmless City and its officers, officials, employees and agents from all losses, liabilities, claims, judgments and liens, including, but not limited to, all damages, costs, expenses and attorney fees arising out of any intentional or negligent act or omission of Professional and/or any of its employees, agents or contractors in the performance of this Agreement. This indemnification obligation shall survive the termination of this Agreement. DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 5 7.10 Discrimination Prohibition Professional represents and warrants that it and each of its employees, agents and contractors shall comply with all existing and future laws prohibiting discrimination against any employee, applicant for employment and/or other person in the subcontracting of work and/or in the performance of any Services contemplated by this Agreement with respect to hire, tenure, terms, conditions or privileges of employment or any matter directly or indirectly related to employment, subcontracting or work performance hereunder because of race, religion, color, sex, handicap, national origin, ancestry, age, disabled veteran status or Vietnam era veteran status. This indemnification obligation shall survive the termination of this Agreement. 7.11 E-Verify Pursuant to I.C. § 22-5-1.7 et seq., Professional shall enroll in and verify the work eligibility status of all of its newly-hired employees using the E-Verify program, if it has not already done so as of the date of this Agreement. Professional is further required to execute the attached Affidavit, herein referred to as Exhibit D, which is an Affidavit affirming that: (i) Professional is enrolled and is participating in the E-verify program, and (ii) Professional does not knowingly employ any unauthorized aliens. This Addendum incorporates by reference, and in its entirety, attached Exhibit D. In support of the Affidavit, Professional shall provide the City with documentation that it has enrolled and is participating in the E-Verify program. This Agreement shall not take effect until said Affidavit is signed by Professional and delivered to the City’s authorized representative. Should Professional subcontract for the performance of any work under this Addendum, the Professional shall require any subcontractor(s) to certify by affidavit that: (i) the subcontractor does not knowingly employ or contract with any unauthorized aliens, and (ii) the subcontractor has enrolled and is participating in the E-verify program. Professional shall maintain a copy of such certification for the duration of the term of any subcontract. Professional shall also deliver a copy of the certification to the City within seven (7) days of the effective date of the subcontract. If Professional, or any subcontractor of Professional, knowingly employs or contracts with any unauthorized aliens, or retains an employee or contract with a person that the Professional or subcontractor subsequently learns is an unauthorized alien, Professional shall terminate the employment of or contract with the unauthorized alien within thirty (30) days (“Cure Period”). Should the Professional or any subcontractor of Professional fail to cure within the Cure Period, the City has the right to terminate this Agreement without consequence. The E-Verify requirements of this Agreement will not apply, should the E-Verify program cease to exist. 7.12 Severability If any provision of this Agreement is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, that provision shall be stricken, and all other provisions of this Agreement that can operate independently of same shall continue in full force and effect. DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 6 7.13 Notice Any notice, invoice, order or other correspondence required or allowed to be sent pursuant to this Agreement shall be written and either hand-delivered or sent by prepaid U.S. certified mail, return receipt requested, addressed to the parties as follows: CITY: City of Carmel Douglas C. Haney Department of Information Systems Corporation Counsel 31 1st Avenue NW One Civic Square Carmel, Indiana 46032 Carmel, Indiana 46032 PROFESSIONAL: Moser Consulting, Inc. 6220 Castleway West Drive Indianapolis, Indiana 46250 Notwithstanding the above, City may orally provide to Professional any notice required or permitted by this Agreement, provided that such notice shall also then be sent as required by this paragraph within ten (10) business days from the date of such oral notice. 7.14 Effective Date The effective date (“Effective Date”) of this Agreement shall be the date on which the last of the parties hereto executes same. 7.15 Governing Law; Lawsuits This Agreement shall be governed by and construed in accordance with the laws of the State of Indiana, except for its conflict of laws provisions, as well as by all ordinances and codes of the City of Carmel, Indiana. The parties agree that, in the event a lawsuit is filed hereunder, they waive any right to a jury trial they may have, agree to file such lawsuit in an appropriate court in Hamilton County, Indiana only, and agree that such court is the appropriate venue for and has jurisdiction over same. 7.16 Waiver Any delay or inaction on the part of either party in exercising or pursuing its rights and/or remedies hereunder or under law shall not operate to waive any such rights and/or remedies nor in any way affect the rights of such party to require such performance at any time thereafter. DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 7 7.17 Non-Assignment Professional shall not assign or pledge this Agreement nor delegate its obligations hereunder without City’s prior written consent. 7.18 Entire Agreement This Agreement contains the entire agreement of and between the parties hereto with respect to the subject matter hereof, and no prior agreement, understanding or representation pertaining to such subject matter, written or oral, shall be effective for any purpose. No provision of this Agreement may be amended, added to or subtracted from except by an agreement in writing signed by both parties hereto and/or their respective successors in interest. To the extent any provision contained in this Agreement conflicts with any provision contained in any exhibit attached hereto, the provision contained in this Agreement shall prevail. 7.19 Representation and Warranties Each party hereto represents and warrants that it is authorized to enter into this Agreement and that any person or entity executing this Agreement on behalf of such party has the authority to bind such party or the party which they represent, as the case may be. 7.20 Headings All headings and sections of this Agreement are inserted for convenience only and do not form a part of this Agreement nor limit, expand or otherwise alter the meaning of any provision hereof. 7.21 Advice of Counsel The parties warrant that they have read this Agreement and fully understand it, have had an opportunity to obtain the advice and assistance of counsel throughout the negotiation of same, and enter into same freely, voluntarily, and without any duress, undue influence or coercion. 7.22 Copyright City acknowledges that various materials which may be used and/or generated by Professional in performance of Services, including forms, job description formats, comprehensive position questionnaire, compensation and classification plan and reports are copyrighted. City agrees that all ownership rights and copyrights thereto lie with Professional, and City will use them solely for and on behalf of its own operations. City agrees that it will take appropriate action with its employees to satisfy its obligations with respect to use, copying, protection and security of Professional’s property. 7.23 Personnel Professional represents that it has, or will secure at its own expense, all personnel required in performing the services under this agreement. Such personnel shall not be employees of or have any contractual relationship with City. All of the services required hereunder will be performed by Professional or under his supervision and all personnel engaged in the work shall be fully qualified to perform such services. DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 8 7.24 Records and Inspections Professional shall maintain full and accurate records with respect to all matters covered under this agreement for three (3) years after the expiration or early termination of this Agreement. City shall have free access at all proper times to such records and the right to examine and audit the same and to make transcripts there from, and to inspect all program data, documents, proceedings and activities. 7.25 Accomplishment of Project Professional shall commence, carry on, and complete the project with all practicable dispatch, in a sound economical and efficient manner, in accordance with the provisions thereof and all applicable laws. In accomplishing the project, Professional shall take such steps as are appropriate to ensure that the work involved is properly coordinated with related work being carried on within City’s organization. 7.26 Debarment And Suspension 7.26.1 The Professional certifies by entering into this Agreement that neither it nor its principals nor any of its subcontractors are presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from entering into this Agreement by any federal agency or by any department, agency or political subdivision of the State of Indiana. The term “principal” for purposes of this Agreement means an officer, director, owner, partner, key employee or other person with primary management or supervisory responsibilities, or a person who has a critical influence on or substantive control over the operations of the Professional. 7.26.2 The Professional certifies that it has verified the state and federal suspension and debarment status for all subcontractors receiving funds under this Agreement and shall be solely responsible for any recoupment, penalties or costs that might arise from use of a suspended or debarred subcontractor. The Professional shall immediately notify the City if any subcontractor becomes debarred or suspended, and shall, at the City’s request, take all steps required by the City to terminate its contractual relationship with the subcontractor for work to be performed under this Agreement. 7.27 Access to Public Records Act Professional understands and agrees that any “public record”, as that term is defined in Indiana Code 5-14-3- 2(m), as amended, that is related to the subject matter of this Agreement, whether the same is in the possession or control of the Professional or the City, shall be subject to release under and pursuant to the provisions of Indiana’s Access to Public Records Act, as codified in Indiana Code 5-14-3-1, et seq., as amended. 7.28 IRAN CERTIFICATION. Pursuant to I.C. § 5-22-16.5, the Professional shall certify that, in signing this Agreement, it does not engage in investment activities within the Country of Iran. (remainder of page intentionally left blank) DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE Moser Consulting, Inc. Department of Information Systems - 2020 Appropriation #43-404.00; P.O.#104521 Contract Not To Exceed $185,250.00 [C:\Users\joberlander\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UGCKSJI2\Moser Consulting Inc. Professional Services.doc:12/8/2020 10:31 AM] 9 IN WITNESS WHEREOF, the parties hereto have made and executed this Agreement as follows: CITY OF CARMEL, INDIANA Moser Consulting, Inc. by and through its Board of Public Works and Safety BY: BY: James Brainard, Presiding Officer Authorized Signature Date: Printed Name: Title: Mary Ann Burke, Member Date: FID/TIN: Last Four of SSN if Sole Proprietor: Lori S. Watson, Member Date: Date: ATTEST: Sue Wolfgang, Clerk Date: DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5E N/A Tyron S. Moser 12/8/2020 35-1975338 President / CEO DocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE 12/17/2020 12/17/2020 12/17/2020 12/17/2020 0 | P a g e Moser Managed Services Desktop Support November 13, 2020 EXHIBIT A (1 of 5) DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE CONCENTRATED ON TECHNOLOGY. FOCUSED ON RESULTS. Services Provided For This Engagement Included as part of this engagement, Moser will provide Desktop Support to the City of Carmel IT Department to assist in managing and supporting its desktop support needs including t supporting the City of Carmel’s Windows and Office 365 environments. Moser’s Managed Services Support team has extensive knowledge in various desktop administration, trouble shooting, setup and management, configuration management, including performance tuning, upgrades, Microsoft 365 and patch management. Desktop Support Services Moser Managed Services provides end-to-end management of City of Carmels workstations with a focus on lowering total cost of ownership by bringing in best practices that include standardization, best-of-breed tools and the latest technologies thereby reducing the management complexity. These services include desktop imaging, Microsoft 365 Administration and associated hardware and software support; scheduled preventive maintenance; and maintaining operations, maintenance, administrative and quality assurance plans and procedural documentation. The following activities will be performed as part of the Desktop Support Services: Desktop Support Service Tasks Frequency Network Password Resets and Management As Needed Active Directory Support and Management (included, Access and Permission Management, Group Policy Management and Administration) Ongoing Printer connections issues and other print related troubleshooting items Included Advanced Desktop Trouble Shooting Included Create, remove and maintain user accounts and permissions Included Install PC software upgrades (upgrades that incur costs and other major upgrades will only be installed after consultation with City of Carmel Parks) Included Fix user errors/mistakes: (e.g., accidental file deletion, forgotten password, etc.) Included Assist users with support queries (e.g., how to connect to OneDrive, OneDrive Sync issues, where to save shared files, etc.) Included EXHIBIT A (2 of 5) DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE CONCENTRATED ON TECHNOLOGY. FOCUSED ON RESULTS. Desktop Support Service Tasks Frequency Remote and Onsite Support Included Enforce password policies and permissions Included Computer Skills training sessions for employees to help resolve recurring problems As Needed Monthly Workstations Updates and Hot Fixes (laptops/desktops) Included Employee Onboarding/Offboarding Active Directory Account Setup Included New Account Creation and Account Deletion (O365) Included Workstation Setup and Installation (Physical & Virtual) Included New User First-Time Login Support Included Assumptions  Prior to the engagement, client will provide security clearance, system access and passwords that are appropriate for this engagement.  Client will provide a suitable work area (cube, chair, etc.) for the Moser resource while onsite.  Client will assign a key contact that Moser can escalate issues and/or information requests.  Changes to the requirements for deliverables, scope or analysis activities may constitute a new Statement of Work to be issued.  Work shall be delivered via a combination of onsite interaction and remote analysis. Engagement Protocol In addition to the professional consultant team support defined, Moser will provide an Engagement Manager (EM) to assist in engagement governance and communication. The Moser EM is responsible for working with our client to be the first point of contact with regard to services requested, completed and/or escalated and communicated under this SOW and Master Services Agreement. For this engagement, they will also serve as the Trusted Advisor to the City of Carmel. EXHIBIT A (3 of 5) DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE CONCENTRATED ON TECHNOLOGY. FOCUSED ON RESULTS. Assigned Resources and Effort Title/Resource Estimated Effort Consultant – Desktop Support Specialist 37.5 Hrs. / Weekly Rate(s) Title/Resource Discounted Rate for City of Carmel Moser Published Rate Desktop Support Specialist $ 95.00 / hr * $ 115.00 / hr *Discounted rate. Approved by Managing Director. Managed Services – Time & Materials Fees Statement of Work to be billed as Time & Materials (T&M) at a rate identified in the RATE(S) section. The Desktop Support is estimated for thrity-seven and half (37.5) hours weekly of on-site support. Specific tasks and work to be preformed will be allocated and assigned by the City of Carmel IT management. The service will be set for a period of twelve (12) months. The City of Carmel has the opportunity to flex outside of the estimated effort based on actual needs and will be billed on a time and materials basis for all additional hours above the estimated effort per the table in the Rate(s) section above. The Moser EM will work with the City of Carmel IT Leadership to understand and plan for upcoming efforts as requested. EXHIBIT A (4 of 5) DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE CONCENTRATED ON TECHNOLOGY. FOCUSED ON RESULTS. Terms and Conditions Payment for Services Client agrees to pay charges for Services rendered by Moser in accordance with this Statement of Work. All out-of-pocket expenses must be pre-approved by the client and will be added to invoices, including travel, meals, lodging, supplies, and incidental expenses. Services provided on a time and materials basis and/or any expenses shall be invoiced monthly. All invoices are payable within thirty (30) days and amounts not timely paid shall bear interest at one and one-half percent (1.25%) per month. Moser may suspend the provision of Services during any period when Client has failed to timely pay Moser any amount owing hereunder. In any collection action relating to this Agreement, Moser shall be entitled to recover its costs of collection, including reasonable attorneys' fees. Warranty Moser warrants that the Services will be performed by qualified personnel. If during the ten (10) days following the delivery of any Deliverable, Client informs Moser of a non-conformity between the Deliverable and written specifications therefore provided herein or in a Statement of Work, then Moser agrees to either correct the non-conformity at no additional charge, or refund monies paid by Client for that portion of the Services attributable to the non-conformity. MOSER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES OR THE DELIVERABLES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE. Liability and Remedies Moser's liability for damages in connection with Services, regardless of the legal theory of any claim, shall not exceed the amount paid by Client to Moser for the Services, as such amount is set forth in the Statement of Work pursuant to which the Services were rendered, and such claim for a return of amounts paid shall be Client's exclusive remedy for any claim related to Services. EXCEPT WITH RESPECT TO THE BREACH OF A PARTY'S CONFIDENTIALITY OBLIGATIONS, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR LOST PROFITS OR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, WHETHER OR NOT FORESEEABLE, AND REGARDLESS OR WHETHER THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Non-Solicitation Client agrees that during the term of this agreement and for a period of twelve (12) months thereafter, it shall not knowingly solicit to employ, employ or enter into any contracts for the services of Moser personnel who have provided services under this agreement, directly or through a third party, or knowingly enter into any related discussions, without having obtained Moser’s written approval. Client acknowledges that Moser may make such approval conditional upon Client paying it one hundred fifty percent (125%) of the individual’s annual salary for the first year as compensation. EXHIBIT A (5 of 5) DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE EXHIBIT B Invoice Date: Name of Company: Address & Zip: Telephone No.: Fax No.: Project Name: Invoice No. Purchase Order No: Goods Services Person Providing Goods/Services Date Goods/ Service Provided Goods/Services Provided (Describe each good/service separately and in detail) Cost Per Item Hourly Rate/ Hours Worked Total GRAND TOTAL Signature Printed Name DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE EXHIBIT C INSURANCE COVERAGES Worker’s Compensation & Disability Statutory Limits Employer’s Liability: Bodily Injury by Accident/Disease: $100,000 each employee Bodily Injury by Accident/Disease: $250,000 each accident Bodily Injury by Accident/Disease: $500,000 policy limit Property damage, contractual liability, products-completed operations: General Aggregate Limit (other than Products/Completed Operations): $500,000 Products/Completed Operations: $500,000 Personal & Advertising Injury Policy Limit: $500,000 Each Occurrence Limit: $250,000 Fire Damage (any one fire): $250,000 Medical Expense Limit (any one person): $ 50,000 Comprehensive Auto Liability (owned, hired and non-owned) Bodily Single Limit: $500,000 each accident Injury and property damage: $500,000 each accident Policy Limit: $500,000 Umbrella Excess Liability Each occurrence and aggregate: $500,000 Maximum deductible: $ 10,000 DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE EXHIBIT D AFFIDAVIT _____________________________________________, being first duly sworn, deposes and says that he/she is familiar with and has personal knowledge of the facts herein and, if called as a witness in this matter, could testify as follows: 1. I am over eighteen (18) years of age and am competent to testify to the facts contained herein. 2. I am now and at all times relevant herein have been employed by _____________________________________________ (the “Employer”) in the position of ______________________________________. 3. I am familiar with the employment policies, practices, and procedures of the Employer and have the authority to act on behalf of the Employer. 4. The Employer is enrolled and participates in the federal E-Verify program and has provided documentation of such enrollment and participation to the City of Carmel, Indiana. 5. The Company does not knowingly employ any unauthorized aliens. FURTHER AFFIANT SAYETH NOT. EXECUTED on the _________day of __________________________, 20___. ___________________________________ Printed:_____________________________ I certify under the penalties for perjury under the laws of the United States of America and the State of Indiana that the foregoing factual statements and representations are true and correct. __________________________________________ Printed: _____________________________ DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5E Tyron S. Moser December 20 Tyron S. Moser President / CEO Tyron S. Moser 8th Moser Consulting, Inc DocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE DocuSign Envelope ID: 3B0EF2B5-D6AD-41CF-B807-885986887E5EDocuSign Envelope ID: D9A506C0-FCCC-4F7D-80F1-C7292938ADAE