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HomeMy WebLinkAboutCIM Audio Visual Inc. dba CCS Presentation Systems/ICS/$56,288/City AV Maintenance - ASACzTfshfzHsfdivlijobu:;38bn-Kbo31-3133 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 2/2/2022 2/2/2022 2/2/2022 2/2/2022 City of Carmel Carter Green, Midtown Plaza. Brookshire Golf Course Arts District Audio, EOC Police & Fire, Courts Carmel, Indiana 46032 Presented By: CCS Presentation Systems Revision: 1/10/2022 2 https://ccsavpro.com 1256 Washington St Columbus, IN 47201-5722 United States 800) 742-5036 https://ccsavpro.com Modified: 178576-87895SC 2022 - Carmel AV Maintenance Plan QUOTE NUMBER Account Manager:Rick Streb TerryBrushDesignedBy: PROPOSAL VALID 10 DAYS NOTE: Historically we have been able to guarantee prices for up to 90+ days. However, due to the current environment for raw materials, fuel, currency fluctuations, freight costs, etc... prices are valid for 10 days after the date of proposal and are subject to change without notice. FREIGHT COSTS Due to rapidly increasing freight costs CCS will charge the customer for actual inbound shipping and handling charges. Any freight costs shown in our proposal are an estimate only and are subject to change. Page 1 of 24 Exhibit ADocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Company Information Overview CIM Audio Visual, Inc. dba CCS Presentation Systems (CCS) was established in 1983. CCS is a leading audio/visual systems designer and integrator providing advanced communications products, support services and technology solutions for educational, governmental and corporate environments. Beyond offering state of the art products and services, we create strategic options to meet your unique needs and deliver the optimal communications environment. From system design to installation and product training to service and support programs, we connect our clients with customized end-to-end solutions that are scalable, reliable and, above all, simple to use. Past success has come from our highly experienced people taking the time to fully understand the needs of our customers to provide creative solutions — solutions that ensure superior results and enable our clients to effectively communicate. CIM Audio Visual, Inc. dba CCS Presentation Systems is a corporation registered in the State of Indiana CCS Presentation Systems is a Certified Audio Visual Solutions Provider (CAVSP) with over 50% of our technical employees being CTS, CTS-I or CTS-D certified. Mission Statement It is our mission to be UNIQUE; offering you visionary yet practical solutions. It is our duty to be KNOWLEDGEABLE; helping you to make the best decision concerning your needs. It is our responsibility to be DEPENDABLE; ensuring you success with daily operations requiring our products and services. CCS Engineers and Integration staff have many years of classroom and field experience. CCS integration staff keeps current with all our manufacturers’ certifications as well as the Industry’s governing body. COMPANY PROFILE https://ccsavpro.com Page 2 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 SCOPE OF WORK Preventive Maintenance Hourly Estimates CCS Presentation Systems agrees to provide on call service and preventive maintenance calls for City of Carmel audio/video equipment installed at Carter Green,Midtown Plaza,Arts District Outdoor Audio, Brookshire Golf Course, Carmel EOC Police & Fire and Courts. CCS will schedule and perform two (2)preventive maintenance calls per location scheduled in the spring and fall of the year at mutually agreeable dates and times.Time for these calls and travel time will be deducted from the block of hours contract. Carter Green -Estimated 6 hours per PM -Includes 4 hours on site and 2 hours roundtrip travel. Midtown Plaza -Estimated 6 hours per PM -includes 4 hours on site and 2 hours roundtrip travel. Brookshire Golf Course -Estimated 2 technicians -6 hours (12 Hours)per PM -Includes 4 hours on site per PM and 2 hours round trip travel per PM per technician. Arts District Outdoor Audio -Estimated 6 hours per PM -Includes 4 hours on site and 2 hours travel. Carmel EOC Police &Fire-Estimated 2 technicians -6 hours (12 Hours)per PM -Includes 4 hours on site per PM and 2 hours round trip travel per PM per technician. Courts - Estimated 6 hours per PM - Includes 4 hours on site and 2 hours roundtrip travel. Actual time will be charged against the block of hours. Spare Parts The items shown in the proposal as (Owner Furnished Equipment) are spare parts currently in the possession of the City of Carmel to be utilized when needed to get the system/systems running as quickly as possible. The spare parts are stored at the customers location and CCS will utilize the spare parts kit to provide replacement for failed components. The component needing repair will be returned to the manufacture for evaluation to determine if the component can be repaired under warranty. If the component is repaired under warranty the unit will be returned to the customer to replenish the spare parts stock. Labor and travel time to and from the job site for removal and replacement will be charged against the block of hours. If the component is not under warranty we will determine if the component can be repaired or if the unit needs replaced. CCS will provide a quote to the customer for the cost of repair or replacement of the failed component. If approved the failed component will be repaired or replaced and returned to the customer for use the next time a component fails. Any repair charges, equipment charges and CCS Presentation Systems Page 3 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 labor will be charged against the service contract. If sufficient funds are not available the customer will need to issue a purchase order for the repair and replacement charges. Additional Spare Parts - Recommended Qty 1 - Shure QLXD124/85 - Wireless Microphone Receiver with Handheld & Lavalier Microphone. This system is utilized at Carter Green, Midtown Plaza and the Arts District. Qty 1 - QSC CIML4 - Input Card - Four Channels of microphone/line level analog audio. Used in the City Wide Audio System Qty 1 - QSC CIMO4 - Otput Card - Four Channels of balanced line level analog audio. Used in the City Wide Audio System Qty 1 - Extron DTP Crosspoint 82 4K Seamless Scaling Presentation Matrix Switcher. Used in the Midtown Plaza for switching of HDMI video sources. Qty 12 - Klipsch CA-650T Black ALL-PURPOSE 6.5" 2-WAY - 90X90 TRACTRIX HORN Outdoor Speakers EOC Upgrades Issue 1 We will add three (3)dual channel output modules to the tvOne video wall processor so that we can send three inputs to each quad channel controller.This will allow us to provide a full 1080P output to each of the Planar displays.This will give us a total of 11 outputs from the tvOne video wall processor five (5)4K30 HDMI’s and six (6)1080 DVI-I’s.The 6 DVI’s would be wired to two of the Quad Controllers,3 HDMI’s would be wired to the third controller,and the fourth HDMI would remain connected to the DM-MD32X32 for video wall output to other displays. We will reconfigure the tvOne to accomodate the three new output modules and add cabling to add the additional inputs to the Planar quad channel controllers. We will fully test and adjust the system for best image. Issue 2 Preview of consumer digital video sources (Bluray,Cable,Offair)is glitching on the DGE-100.The T.V. antenna,cable box,and Blu Ray player had distortion in the preview section of the touch panel.When sent to a display it looked fine. We will provide an engineer to be on-site to troubleshoot the issue to determine what is causing the issue.This might be a hardware,firmware or software issue.If it is a software or firmware issue we will make those changes while onsite. Estimated one (1) day including travel. If it is a hardware issue we will provide a separate quote for repairs or replacemnt of the hardware. Issue 3 CCS Presentation Systems Page 4 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Tuner presets from the control system are not being sent to the Tuner correctly.The control system is sending 3 digits,the tuner is expecting 4.Radio tuner presets will need adjusting.When tuning to 87.5 it would tune to 8.75, a zero needs added. We will revise the control system program so that tuners presets are correct and test operation. Issue 4 Voice sounds thin over the speakers.It is clear and loud enough just could use some low and to make it sound more natural. We will adjust the digital signal processor program by using a RTA (Real Time Analyzer)to add additional low frequency to the sound system. Other Services The following items can be paid for under the provisions of this Service Plan.CCS Presentation Systems will provide you with a quote for these items that must be agreed upon prior to the work being completed. These charges will be invoiced against the block of hours. 1.Projector lamps, batteries, software programs, patch cables and other expendable items 2.Repair of software and other program materials, DVD, VHS etc 3.Re-Training of personnel 4.Problems caused by improper connection of equipment by end-user,determined by CCS Presentation Systems. 5.Any reprogramming of control systems such as AMX, Crestron, Extron. 6.Design Services 7.Out of warranty equipment and system repairs. Block of Hours Service Plan Duration This Agreement will become effective upon execution of the Agreement and CCS's receipt of payment for the services from the Customer.The Term will expire at the end of the contract,unless the parties agree to renew the Service Plan at least thirty (30) days prior to the end date. Hours not used will expire unless a purchase order for the next block of hours is received at least (30) days prior to the expiration of the contract.If the contract is renewed remaining hours will roll over to the next contract term.If the contract is not renewed there will not be a reimbursement for hours not used. Block of Hours If the block of hours purchase is expended before the end of the term an additional Block of Hours may be purchased at the previous rates. CCS Presentation Systems Page 5 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Assumptions Room Availability –Room(s)in which service is to be performed will be made available for CCS Presentation Systems exclusive use on the day(s)of the scheduled service.Service will be scheduled Monday – Friday between the hours of 8:00AM – 5:00 PM excluding holidays. Parking –The customer will provide adequate parking for CCS Presentation Systems vehicle(s)in a location conducive to our access to the vehicle(s)for retrieval of tools and supplies throughout the workday.If such parking is within a secured facility,the customer will validate the parking ticked for CCS Presentation System’s vehicle(s). Existing Equipment Documentation –If this system(s)contains any equipment not provided by CCS Presentation Systems,the customer shall,at CCS Presentation Systems request,provide any documentation which CCS Presentation Systems may require in order to properly service that equipment. CCS Presentation Systems Page 6 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Carmel Center CCS BLOCK 25 Block of Hours Service Plan - Includes 25 hours to be utilized as needed per service plan documents. Hours expire at the end of twelve (12) months unless an additional service plan is purchased. 1 Extron IPCP PRO 350 LL Owner Furnished Equipment] - IP link pro control processor with license 1 Klipsch CA-650-T [Black] Owner Furnished Equipment] - Black ALL-PURPOSE 6.5'' 2-WAY - 90X90 TRACTRIX HORN - 70V 1.8W, 3.7W, 7.5W, 15W, 30W, 60W TAPS + 8 OHM BYPASS 2 3,375.00CarmelCenterTotal Courts CCS BLOCK 25 Block of Hours Service Plan - Includes 25 hours to be utilized as needed per service plan documents. Hours expire at the end of twelve (12) months unless an additional service plan is purchased. 1 3,375.00CourtsTotal EOC Police & Fire CCS BLOCK 25 Block of Hours Service Plan - Includes 25 hours to be utilized as needed per service plan documents. Hours expire at the end of twelve (12) months unless an additional service plan is purchased. 1 3,375.00EOCPolice & Fire Total Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 7 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 EOC Police & Fire: Spare Parts Planar LX55HDX-L Owner Furnished Equipment] - 55" Diagonal Commercial-grade direct view LCD video wall system 1 0.00EOCPolice & Fire: Spare Parts Total City Wide AV CCS BLOCK 25 Block of Hours Service Plan - Includes 25 hours to be utilized as needed per service plan documents. Hours expire at the end of twelve (12) months unless an additional service plan is purchased. 1 3,375.00CityWideAVTotal Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 8 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 City Wide AV: Spare Parts List Shure QLXD124/85-G50 Bodypack and Vocal Combo System with WL185 and SM58 - QLXD124/85-G50 1 Klipsch CA-650-T [Black] Black ALL-PURPOSE 6.5" 2-WAY - 90X90 TRACTRIX HORN - 70V 1.8W, 3.7W, 7.5W, 15W, 30W, 60W TAPS + 8 OHM BYPASS 12 Qsc CIML4 Four channels of microphone / line-level analog audio input with 4 Ohm, Ohm, phantom power 1 Qsc COL4 Four channels of balanced, line-level analog output 1 Qsc CXD8.4Q Owner Furnished Equipment] - Multi-Channel 500W/CH Q-SYS Amplifier With Mic/line Inputs. 1 Qsc I/O-8 Flex Owner Furnished Equipment] - Q-SYS I/O peripheral providing 8 individual, software-switchable Q-SYS Flex Channels. All mounting hardware included. 1 5,805.00CityWideAV: Spare Parts List Total City Wide AV: Crestron XIO Cloud Crestron Electronics SW-XIOC-API-1 YEAR XiO Cloud Provisioning and Management Service, REST API License for one room - 1 Year 8 Crestron Electronics SW-XIOC-EM-1 YEAR XiO Cloud Provisioning and Management Service, Endpoint Management License for one room - 1 Year 8 Crestron Electronics SW-XIOC-S-1 YEAR XiO Cloud Provisioning and Management Service, Support License for one room for 1 Year 8 1,032.00CityWideAV: Crestron XIO Cloud Total Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 9 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Arts District Audio CCS BLOCK 25 Block of Hours Service Plan - Includes 25 hours to be utilized as needed per service plan documents. Hours expire at the end of twelve (12) months unless an additional service plan is purchased. 1 3,375.00ArtsDistrictAudioTotal Arts District Audio: Spare Parts List Attero Tech unAIO2x2+ Owner Furnished Equipment] - AES67 Networked Audio Interface - 2x2 Mic/Line I/O, PoE or 24VDC, AES67 1 Klipsch PRO-650T-LS Owner Furnished Equipment] - Brown 5'' WOOFER, TRACTRIX HORN LOADED 1'' ALUMINUM DOME TWEETER, 30W 70V/100V MULTI-TAP TRANSFORMER WITH 8 OHM BYPASS, IP45 RATING 1 Qsc SPA2-200 Owner Furnished Equipment] - 1/2 RU 2 Channel ENERGY STAR amplifier / Stereo Operation 200 watts into 8 Ohm & 4 Ohm, Bridged operation 400 watts into 8 Ohm & 4 Ohm, and 350 watts into 70v and 100v / 100-240 VAC Operation 1 0.00ArtsDistrictAudio: Spare Parts List Total Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 10 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Midtown Plaza CCS BLOCK 25 Block of Hours Service Plan - Includes 25 hours to be utilized as needed per service plan documents. Hours expire at the end of twelve (12) months unless an additional service plan is purchased. 1 Jbl Pro CBT 1000 Owner Furnished Equipment] - Constant Beamwidth Adjustable Coverage Line Array Speaker 1 Jbl Pro CBT 100LA-1 Owner Furnished Equipment] - 16 x 2" Line Array Column Loudspeaker 1 Jbl Pro CBT 50LA-1 Owner Furnished Equipment] - Full Range Line Array Column Speaker with Eight 50mm Drivers, 400W, Black 1 Klipsch PRO-18-GS Owner Furnished Equipment] - Brown 18'' GROUND STAKE 2 Klipsch PRO-650T-LS Owner Furnished Equipment] - Brown 5'' WOOFER, TRACTRIX HORN LOADED 1'' ALUMINUM DOME TWEETER, 30W 70V/100V MULTI-TAP TRANSFORMER WITH 8 OHM BYPASS, IP45 RATING 1 Neoti VX4S Owner Furnished Equipment] - Video Wall Controllers 1 3,375.00MidtownPlazaTotal Midtown Plaza: Spare Parts List Extron 60-1583-01 Preamp Output, w/o Amplifier and Control Processor 1 5,218.00MidtownPlaza: Spare Parts List Total Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 11 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 LED Service & Maintenance Solution Neoticare Premium NeotiCare goes above and beyond our standard warranty, providing a total service and maintenance plan for your LED Video Wall. It helps offset the cost of repairs from unexpected damage, outside of normal usage. All plan levels provide a professional, responsive, and knowledgeable support team to solve issues and keep your system running smoothly. Free 24/7 Phone Support - You may contact Neoti direct at (260) 494-1499 and a representative will return the call in 2 hours or less. Site Visit Credits - Qty 2 are provided within 2 business days. NOTE: The customer must provide access to the equipment for repairs including a man lift if required. Additional Site Visits - 20% discount Non-Warranty Replacement Parts - 15% discount Non-Warranty Neoti Module Repair - FREE including return shipping. (Restrictions Apply) Midtown Plaza: Neoti Video Wall Neoti LED Display Module Owner Furnished Equipment] - HD 6 LED Video Wall Module 4 Neoti Neoticare Premium 1/2 Year Neoticare Premium - Current Contract Expires 6/25/2022 - Extends Current Contract to 12/31/2022. 1 Neoti Power Supply Owner Furnished Equipment] - HD 6 Power Supply 4 Neoti Receiving Cards Owner Furnished Equipment] - HD 6 LED Receiving Module 4 6,500.00MidtownPlaza: Neoti Video Wall Total Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 12 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Brookshire Golf Course CCS BLOCK 25 Block of Hours Service Plan - Includes 25 hours to be utilized as needed per service plan documents. Hours expire at the end of twelve (12) months unless an additional service plan is purchased. 1 3,375.00BrookshireGolfCourseTotal Brookshire Golf Course: Software Renewals Mersive SM-801-SPE 1 years extended Solstice Subscription to upgrades and support for Small Group Edition Enterprise Pod Gen3 license 1 350.00BrookshireGolfCourse: Software Renewals Total Brookshire Golf Course: Spare Parts List Crestron Electronics DM-NVX-350 Owner Furnished Equipment] - DigitalMedia 4K60 4:4:4 HDR network audio/video encoder/decoder 1 Crestron Electronics DM-NVX-351 Owner Furnished Equipment] - DigitalMedia 4K60 4:4:4 HDR network audio/video encoder/decoder with downmixing 1 0.00BrookshireGolfCourse: Spare Parts List Total Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 13 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Emergency Operations Center: Issue 1 TVone CM-DVI-I-SC-2OUT 2-Port Output Module via DVI-I Connectors HDCP Compliant 3 Covid MC-HD2-06 6' Slim Line HDMI 2.0 Cable 3 Covid VP-DVI-HD-06 Cable, DVI-D To HDMI, 6ft 6 Integration Services CCS Presentation Systems Integration Services may include, installation, project management, engineering, programming, mileage, vehicle expenses, shipping and handling. 1 11,958.00EmergencyOperationsCenter: Issue 1 Total Emergency Operations Center: Issue 2 Engineering Provide an engineer to be on-site to troubleshoot and determine what is causing the issue. This might be a hardware, firmware or software issue. If it is a software or firmware issue we will make those changes while on-site. If it is a hardware issue we will provide a separate quote for repiars or replacemnt of the hardware. 1 800.00EmergencyOperationsCenter: Issue 2 Total Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 14 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Emergency Operations Center: Issue 3 Programmer Programmer will adjust the program so that the tuner presets are set to send 4 digits to the tuners. The Tuner presets from the control system are currently not being sent to the Tuner correctly. The control system is sending 3 digits, the tuner is expecting 4. 1 500.00EmergencyOperationsCenter: Issue 3 Total Emergency Operations Center: Issue 4 Engineer We will adjust the digital signal processor program by using a RTA (Real Time Analyzer) to add additional low frequency to the sound system. 1 500.00EmergencyOperationsCenter: Issue 4 Total Project Subtotal:$56,288.00 Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Price Includes Accessories Page 15 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 PROJECT SUMMARY 56,288.00TotalInstallationPrice: Grand Total:$56,288.00 Rev.2 2022 - Carmel AV Maintenance Plan Project No :178576-87895SC 1/10/2022 Page 16 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Customer Responsibilities CCS can supply necessary drawings, details and services for certain items that are better handled by the Contracting Party, Purchaser or others. Unless specifically included in our proposal the costs for these services are not included in this proposal and are the responsibility of the customer. Supply and installation of all 120V wiring for AV requirements. Supply and installation of any junction boxes, wall boxes, surface mount raceway, conduits and floor boxes needed for AV wiring connectivity. Supply and installation of all necessary wall backing or structure for LCD displays, speakers, recessed screens, etc. as required by our project manager. All necessary permits and fees to conform to state and city building codes. Telephone and data network for audio, video, or control equipment. This includes configuration of your VoIP system to work with our audio conferencing equipment. Supply and installation of phone or data, related to connection of video teleconferencing system to network. Configuration of your network to work with the AV system. Network should be in place and tested one week prior to equipment installation. Loading of software of any kind on computer(s). Products that include software will be provided to the customer for installation on their equipment. Training on software is not included unless specifically shown in our proposal. All labor is priced as non-union. Installation of custom rear projection screens, associated millwork or wall construction. Installation of recessed projection screens in plaster, drywall or hard ceilings Any rework of ceiling tiles and grid due to the installation of above ceiling equipment. Any modifications to millwork or installation required for installation of audio visual equipment. This includes modifications to provide adequate airflow. Modifications to millwork or furniture, unless otherwise noted in the quotation. HVAC to provide properly cooling for the AV equipment. Any required asbestos abatement. Responsibilities and Assumptions CCS Presentation Systems Page 17 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Assumptions Room Availability - Room(s) in which installation is to be done will be made available for CCS Presentation Systems' exclusive use on the day(s) of the scheduled installation. Installations will be scheduled Monday Friday (excluding holidays) between the hours of 7:00AM - 6:00 PM. Parking - The customer will provide adequate parking for CCS Presentation Systems' vehicle(s) in a location conducive to our access to the vehicle(s) for retrieval of tools and supplies throughout the workday. If such parking is within a secured facility, the customer will validate the parking ticket for CCS Presentation Systems' vehicle(s). Merchandise Storage - Once new merchandise sold and provided by CCS Presentation Systems for this installation has been delivered to the job site and signed for by a representative of the customer. The customer will assume responsibility for the secure storage of such merchandise until the completion of the installation. Existing Equipment – If this project entails installation and/or re-use of any existing equipment owned by the customer, the customer shall, at CCS Presentation Systems request, provide us with any documentation which may be required in order to properly install and/or integrate the equipment into the new system. CCS is not responsible for the functionality of this equipment and if found to not be working and required for system functionality must be replaced at the customer expense. Responsibilities and Assumptions CCS Presentation Systems Page 18 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 1.PREVAILING TERMS AND CONDITIONS: These Terms and Conditions, together with any appendix or other document into which these Terms and Conditions are incorporated (the "Agreement"), form the entire agreement between CCS Presentation Systems (CCS) and Customer as to the subject matter addressed herein this "Agreement") and will become effective upon the execution of Customer. Requests for quotation, notification of acceptance or other purchasing documents provided by Customer concerning Products which are inconsistent with, different from or in addition to this Agreement are hereby rejected. In the event of a discrepancy in unit and extended pricing, the unit price will prevail. 2.PAYMENT TERMS: Subject to credit approval, the Customer shall pay within 30 days of invoice date for non- installation orders. Installed system orders require a minimum 50% down payment with order. Systems where installation and completion of the project will extend over a period greater than 30 days from date of order will be subject to progressive billing as well. In such cases, CCS will invoice for equipment received and assigned to the project (order). Progressive invoices will be due and payable according to normal credit terms. If at any time, Customer fails to pay invoices when due, or if for any reason CCS feels insecure in extending credit, CCS may decline to provide further goods on credit. Any account payments shall not extinguish any unpaid portion of the subject invoices, despite any notation on or accompanying payment such as "in full payment" or "in full satisfaction," or words of similar effect. CUSTOMER UNDERSTANDS THAT THIS PROVISION CONSTITUTES A WAIVER OF RIGHTS UNDER APPLICABLE LAW. 3.FAILURE TO PAY: If the Customer fails to pay CCS for products when due, then in addition to any other remedies available to CCS under this Agreement or allowed by law for that default, Customer will pay CCS an additional monthly financing charge equal to the lesser of: (a) one and one-half percent (1.5%); or (b) the maximum monthly interest rate allowed by law; of any amounts past due, chargeable during each month that payment remains outstanding and CCS's reasonable expenses of collection, including, but not limited to, attorneys' and experts' fees and court costs. Failure by Customer to pay any part of the account when due, or in the event that proceedings in bankruptcy, receivership, or insolvency are institutes by or against Customer or its property, CCS may, at its option, cause the entire unpaid balance to become immediately due and payable and CCS shall have the right to enter at any time without notice upon the premises where any of the materials procured by Customer from CCS are located and take possession, reclaim, and exercise any and all rights available at law or equity to CCS with respect to the materials or collection of debt. Customer hereby expressly waives any right to action that may accrue by reason of the entry for taking possession of or the selling of with respect thereto including service charges and reasonable attorneys' fees and court costs. Customer agrees to reimburse CCS for all costs and expenses, including attorneys' fees and court costs, which CCS may incur in connection with any federal or state insolvency proceeding commenced by or against Customer, including those seeking dismissal or conversion of the bankruptcy proceeding, or opposing confirmation of Customer's plan there under. 4.ADDITIONAL SECURITY FOR PAYMENT: Customer hereby agrees to execute such additional documents as CCS may require from time to time including a personal and/or business guarantee and UCC Financing Statements. As collateral securing Customer's obligations, Customer grants to supplier a continuing security interest in all of Customer's accounts and all goods provided by CCS to Customer (whether or not paid for by Customer). 5.APPROVAL OF ORDERS: All Customer purchase orders for Products under this Agreement are subject to acceptance by CCS including, if appropriate, approval by CCS Credit Department. Upon notice by CCS, Customer will furnish CCS such financial information as CCS may reasonably request for this approval. CCS may, in its sole discretion, cancel this Agreement at any time if Customer fails to meet credit requirements established by CCS. General Terms and Conditions CCS Presentation Systems Page 19 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 General Terms and Conditions 6.DELIVERY: Delivery times shown on the quote are typical for the quoted equipment but may vary due to equipment availability and installation department workload. Relevant information regarding delivery and installation scheduling, if applicable, will be provided to you as soon as we receive it. CCS will not be responsible for delivery delays due to product availability or express shipping charges to expedite delivery. 7.TRANSPORTATION COSTS: Unless otherwise provided in this Agreement, the prices for Products indicated in this Agreement exclude all transportation costs, including, but not limited to, freight, insurance and special handling and packaging. CCS will prepay these costs and invoice them to Customer. 8.TITLE AND RISK OF LOSS: Title and risk of loss of or damages to any Products will pass to Customer upon CCS's delivery of them to the carrier. All claims for damage to or loss of Products must be made by Customer directly to the carrier or the insurance Customer. 9.TAXES: The prices for Products indicated in this Agreement are subject to taxes, including, but not limited to, sales, excise or use taxes. Customer shall pay all sales, use, ad valorem, excise and/or any other taxes imposed on either party by virtue of this Agreement. CCS will invoice Customer for any of these taxes CCS is legally obligated to collect from Customer. 10.INSTALLATION: If applicable, installation will be performed during our normal working hours, 7:00 a.m. - 6:00 p.m., Monday through Friday (excluding holidays) unless otherwise noted on the quote. If installations are scheduled outside of normal business hours due to client’s request, those hours will be billed at overtime rates. Installation schedules must be coordinated through our Installation Department. When delivery of all required equipment is confirmed, our Installation Department will contact you to work out a firm installation schedule. If an installation must be re-scheduled at your request, it will be moved to the next suitable opening in the Installation Department schedule. If upon arrival on the scheduled installation date CCS is prohibited from working in the rooms the Customer will be responsible for all costs associated with rescheduling. 11.CHANGES/RETURNS: Due to the custom nature of Audio and Video equipment, customer-requested changes or changes to design once equipment is on-hand or in transit, may result in re-stocking charges to the Customer. Re-stocking charges will be assessed at the rate of 20% of the original purchase price. Any changes to the agreed-upon scope of work defined in the quote must be authorized in writing and will result in additional charges. These charges will be accomplished via a change order that must be completed and signed by both parties before any equipment or labor is provided as a result of the change in scope of work. 12.WARRANTY: CCS makes no warranty regarding the equipment used in the system, and does not assume any manufacturer’s warranties for such equipment. For installed systems CCS warranty covers removal, repair and replacement of equipment on a “return to factory” basis for a period of ninety (90) days for equipment covered under the manufacturer’s warranty. After ninety (90) days CCS will charge the customer for labor to remove and replace any equipment covered under the manufacturer’s warranty. Please note: CCS will assist the customer in obtaining cure under manufacturers’ warranties for system equipment for a period of one (1) year from the date of Substantial Completion at no cost to the Owner. This will include providing invoices, warranty information and contacting the manufacture on behalf of the customer to initiate warranty repairs or replacement. CCS recommends the purchase of the optional CCS Extended Labor Warranty and 1 Year Managed Service Agreement. This agreement provides one (1) preventive maintenance call and extends the labor warranty for removal, repair and replacement of the equipment to one (1) year. Without acceptance of the CCS Extended Labor Warranty & 1 Year Managed Service Agreement any labor for removal and replacement of equipment covered under manufacturer warranty, non-warranty service calls, manufacturers repair fees, shipping charges and bench time will be billed at the prevailing labor and travel rates. CCS warrants the system or systems it designs, sells, and installs to be free of defects in our workmanship and installation materials (cables, connectors and hardware) for a period of one (1) year from the date of Substantial CCS Presentation Systems Page 20 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Completion. If during that time, the system fails to perform as specified due to defective workmanship or installation materials, CCS will correct the problem at no additional charge. CCS is not responsible for the condition or functionality of the customer’s existing equipment. Definitions: Substantial Completion is the stage in the progress of the work when the work or designated portion thereof is sufficiently complete in accordance with the contract documents so that the owner can occupy or utilize the Work for its intended use. This is the date that the customer begins utilizing the equipment. Workmanship is our physical installation of the equipment and components so that they form a complete system. Installation Materials are the cables, connectors, hardware and accessories utilized to assemble the equipment into a functioning system. Equipment is the physical components such as audio, video and control system electronic components, microphones, cameras, projection screens, lecterns, racks and furniture that are provided with a separate manufacturer provided warranty. Limitations: This warranty does not apply to any appearance items of the product or to any product the exterior of which has been damaged or defaced. This warranty does not cover failure due to system or product misuse, abnormal service or handling, removal of Customer’s media or replacement, improper operation, system alterations or modifications from CCS's design or construction, or failure to maintain or use equipment in accordance with manufacturer recommendations. This warranty does not cover damage caused by fire, smoke, water, lightning, electrical surges or other damage caused by weather, natural disaster, or any outside forces. This warranty does not cover service calls that are the result of the mis-adjustment of the system or the connection of Owner’s equipment to the system. This warranty does not include maintenance activities such as re-convergence of projections systems, re-programming of control systems or the replacement of projection lamps or other expendable items. CCS is not responsible for “image burn” as a result of prolonged periods of static images being displayed on certain devices. The duties of CCS are limited to those expressly stated in this Agreement. CCS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ON THE SYSTEM OR ANY PARTS OR SERVICE RENDERED HEREUNDER. CCS SHALL IN NO EVENT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, HOWEVER CAUSED, INCLUDING LOSS OF BUSINESS OPPORTUNITIES OR LOST PROFITS, DIRECTLY OR INDIRECTLY ARISING FROM THE CUSTOMER’S DIFFICULTY WITH OR INABILITY TO USE THE SYSTEM, EITHER SEPARATELY OR IN COMBINATION WITH ANY OTHER EQUIPMENT. 13.WAIVER: Either party’s waiver of the other’s default in its obligations under any terms or conditions of this Agreement will not in any way limit or affect that party’s right to enforce and compel strict compliance with that term or condition at any other time or with any other term or condition. 14.BONDING: If required CCS can provide performance bonding for work covered under this Agreement. Cost for such bonding will be added to the first progress invoice. 15.ENTIRE AGREEMENT: This Agreement and appendices to this Agreement supersedes, terminates and otherwise voids any and all prior written and/or oral agreements between the parties with respect to Products. There are no warranties, representations or understandings of any kind or description whatsoever made by either party to the other, except such as are expressly set forth herein. Any additional terms or notes appearing on attached schedules, quote summaries and/or change. General Terms and Conditions CCS Presentation Systems Page 21 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Amount DueDatePaymentBreakdown TOTAL $56,288.00 Systems where installation and completion of the project will extend over a period greater than 30 days from date of order will be subject to monthly progressive billing. In such cases, CCS will invoice for services performed and equipment received and assigned to the project. Progressive invoices will be due and payable according to our normal credit terms. Payment Terms and Schedule CCS Presentation Systems Page 22 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Payment Terms and Schedule ACKNOWLEDGEMENT As the authorized representative of the Customer, I acknowledge that I have read the attached scope of work and fully understand what is being proposed. I also acknowledge that I have read the customer responsibilities section, assumptions and general terms and conditions. By accepting our proposal whether by purchase order or signed contract I accept the Payment Terms and Conditions shown above. I understand that the Total shown on the Payment Terms and Schedule may not include any applicable sales tax and that applicable tax will be added to our invoice if required. I understand that the warranty for labor on installed equipment is covered for a period of ninety (90) days. On some proposals we may offer an Optional Managed Services Agreement. If offered it will be shown as MANAGED SERVICES AGREEMENT" on our proposal as an OPTION. If you choose to accept that option please initial the Optional Managed Services Agreement document at the end of our proposal. If a "MANAGED SERVICE AGREEMENT" is offered and accepted the cost for that agreement will be added to the amount shown above in the Payment Terms and Schedule. Please read the Optional Managed Services Agreement for details. I understand that without this agreement CCS will charge the customer for labor to remove and replace any equipment covered under the manufacturer’s warranty after ninety (90) days from the date of substantial completion. Substantial Completion is the stage in the progress of the work when the customer begins utilizing the system for its intended use. 800) 742-5036 Account Manager Signed: Name: Title: Date: Phone: Fax: Signed: Name: Title: Date: Phone: Fax:(812) 376-3557 All change orders will be invoiced at time of change CCS Presentation Systems City of Carmel Rick Streb CCS Presentation Systems Page 23 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 Payment Terms and Schedule CCS Presentation Systems Page 24 of 24 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584 DocuSign Envelope ID: AC19022C-A771-43C1-A176-659B1BBA1584