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Home My WebLink About186559 06/09/2010 CITY OF CARMEL, INDIANA VENDOR: 359604 Page 1 of 1 ONE CIVIC SQUARE VERMONT SYSTEMS INC CARMEL, INDIANA 46032 12 MARKET PLACE CHECK AMOUNT: $3,295.47 ESSEX JUNCTION VT 05452 CHECK NUMBER: 186559 CHECK DATE: 619/2010 DEPARTMENT ACCOUNT PO NUMBER INVOICE NUMBER AMOUNT DESCRIPTION 1125 4341955 23323 29708 3,295.47 TRAINING /EXPENSES /SIT Vl� n- INVOICE 29701 tes Recrealion Parks Software Vermont Systems, Inc. Customer No. IN- CARMEL CL 12 Market Place Essex Junction, VT 05452 802 -879 -6993 Bill To: Ship To: Carmel Clay Parks Recreation Carmel Clay Parks Recreation Michael Klitzing, CPRP Administrative Offices Administrative Offices 1411 East 116th Street 1411 East 116th Street Carmel, IN 46032 Carmel, IN 46032 Y 05/13/10 GROUND Origin Net 30 23323 03/31 23399 3.000 3.000 X -S- TNG -01 Serv- InstallationfTraining 680.00 2040.00 Muni, On- Site. 1.000 1.000 X -S- TING-09 Travel Time 340.00 340.00 1.000 1.000 X -X -EXP Services Other Expenses: 915.47 915,47 SEE ATTACHED FOR DETAILS Invoice subtotal 3295.47 Invoice total 3295.47 Thank you for your order. Ptm lam G 1 TC \/i S Description P.O. 33 3 P d e5 G.L. Z5 4241 q Bud Line Descr Purchaser Date Approval te. MAY 2 0 2010 R �Tra M aiinTr c ®W Tr c �e�T� etTr R..oi Tm6,g lir«ar. Moimononce Tr kwo Sofi..ar• Goll Canna Vane ei Sde Soh•+v. Imegrmed felephory Soln.ore imeproied imemei 5afe.ora Vermont Systems, Inc. Customer Support Time /Materials Report Customer: {Municipal, revised 1/7/10} Carmel Clay, IN Departure Date: 05102110 Time: 12:30 PM Return Dale: 05106110 Time: 7:03 AM VSI Representative(s): Zach Malloch Users Trained: Audrey K, Helen, Susan, Lindsay, Matt, Ben, Jennifer, Tess, Tami, Michelle, Scott SERVICE TYPE: Consulting: On -Site Consulting /Hour /Network Config. 0 Hours S 120 Per hour plus expenses 'CONUS /Day 0 Day 960 Per day plus expenses 'OCONUS /Day U Day 1,160 Per day plus expenses Programming: Programming 0 Hours 120 Per hour plus expenses Programming Flat Fee 0 Program Per Program (enter quoted amount) S Testing 0 Hours 95 Per hour plus expenses Custom Standard Report 0 Report 500 Per Standard Report Installation/Trainina On -Site: On -Site CONUS /Day 3 Day Q 680 Per day plus expenses 2,040.00 On -Site OCONUS /Day 0 Day 680 Per day plus expenses On -Site /Hour 0 Hours 100. Per hour plus expenses OverlimelHOUr .0 Hours 125 Per hour plus expenses S WeekendlHour '0 Hours 125 Per hour (2 hr min) plus exp Weekend /Day 0:. Day Q ,._..1,020,,Per day _plus expenses WeekendlDay OCONUS '.0 Day S. 1,020 Per day plus expenses Weekend Stay Over No Training /Day 0 Day 250 Per day plus expenses TravellDay '1 Day 340 Per day plus expenses S 340.00 Training at VSI: Training at VSIIDay 0 Day 680 Per day, up to 2 trainees -Each Additional Trainee at VSI/Day 0 Trainee /Day $150 Per trainee over two Telephone Training: Telephone Training CONUS 0 Hours 95 Per hour (min 15 minutes /$25) Telephone Training OCONUS 2 Hours S 95 Per hour (min 15 minutes /S25) OCONUS Telephone Expense /Min 0 Min 0.10 Per Minute, if VSI makes tele calf Other: Hardware Instal lation /Confgu ration 0 Hours 85 Per hour plus expenses Upgrade Operating System 0 Hours 90 Per hour plus expenses Cell Phone Usage 0 Min $0.40 Per Minute S Driving Time 0 Hours 40 Per hour plus expenses Mileage 0 Miles 0.5 Per mile Conversions, Per Database 0 DB S 300.00 Per database plus expenses Pager Support: Pager Support CONUS Pager MINIMUM FEE (it less than 1 hour) 0 Call S 50 Per Call (S50 minimum Fee) Standard Extended Hrs 0 Hours 95 Per hour ($50 minimumicall) Non Standard Extended Hrs ^•0 Hours '140, Per hour ($70 minimumlcall) Non Standard Extended Hrs STAND -BY 0 Hours 50 Per hour ($50 minimum) Pager Support OCONUS Pager MINIMUM FEE (ii less than 1 hour) ,0 Call 50 Per Call ($50 minimum Fee) Standard Extended Firs 0 Hours e5 Per hour ($50 minimum /call) Non- Standard Extended Hrs .0 Hours .140 Per hour ($70 minimum/call) Non Standard Extended His STAND-BY 0 Hours 50 Per hour ($50 minimum) OCONUS Telephone Expense /Min 0 Min 0.10 Per Minute, it VSi makes lele calk EXPENSES: Mileage: Car: 266.39 Airfare: 416.80 Meals: 168.44 Lodging: Toll /Prk: S 42.00 Gas: It 21.84 Other: EXPLANATION OF SERVICES: See Attached After'Action Report Total Fees: 2,380.00 Cust.Support Rep Signature: Total Expenses: 915.47 Total Amount Due: 3,295.47 "CONUS =Continental US, NUS Outside Continental US THIS IS FOR DETAIL PURPOSES ONLY. SEE ATTACHED INVOICE. w:lCustomer Support\Gust Time Report Template.xls Vermont Systems, Inc. RECTRAC AFTER ACTION REPORT Customer Name: Cannel Clay Parks Rec (RecTrac Database) City: Carmel State: IN Zip: 46032 Dates: 05/02/2010- 05/06/2010 Arrival Time: 5:30P Departure Time: 7:03A .Primary Trainer: Zach Malloch Trip Purpose: General RecTrac updates, Summer Season Prep, etc Users Trained: Audrey K, Helen, Susan, Lindsay, Matt, Ben, Jennifer, Tess, Tam], Michelle, Scott Modules: AR, PM, FR, LS, LK, WT, Credit Card Primary Contact: Audrey Kostrzewa IT Contact: Scott LePere Monday: 05/03/2010 8:30A 5:30P Users Trained: Audrey K, Helen, Susan, Lindsay, Matt Met with Audrey and started right into the Access Control issue that they've been having related to errors when processing manual visits. This was a bug, Jordan T sent patch file. Met with Lindsay to go over Lables and letter options related to marketing. This lead into a LS discussion, we pulled in Matt and went over some of the options they have available. (reviewed entire LS process) After lunch I was checking their servr and noticed that their BI file was well over 1GB. Made plans to remote in over night and truncate. Met with Susan (new Guest Services director) and gave her a bit of an overview on how the system works. She has Class and Recware experience, but none in RecTrac. I OPM- remoted in, truncated file, made backup, started back up. Also deleted LG file which was over 400 mb. Tuesday: 05/04/2010 9:OOA 5:15P Users Trained: Audrey K, Helen, Susan, Matt, Tess, Tami, Michelle, Scott Met with Scott to go over outdoor access control. Brought everything up, tested all access points successfully. Met with Helen to go over more financial questions. After lunch met with Michelle to go over a few POS questions, set up a few new buttons and concession specific receipt numbers. Set up their Retail PrP account on line, set up device in rectrac and came up with game plan (June 16th and 17th) to switch over to PnP for good. Wednesday: 05/05/2010 9:OOA 4:45P Users Trained: Audrey K, Helen, Susan, Matt, Ben, Jennifer, Tami, Michelle, Scott Started out with concession stands to adjust receipt copies. Set everything to one receipt other than Credit Cards. Set up Web PnP account and device. Further discussed Control account questions with Helen and Audrey. They still do not have a liability account on the Finanace side, so this will continue to be an issue until that is resolved. SH:owed them the refund report with "GL Detail" option turned on. Met with Susan again to look at a few reporting questions in Facility. Special Notes Open Issues Reg -ref required only for one transaction per household, maybe right before, or on, payment screen. 'Vermont Systems, Inc. ps05l2.r Add option to report for module selection, i.e. can we see how much tax was taken in just for POS? (extra bonus, allow detail selection for transcode range etc.) Cancelled activities, how many times has it run, after a season, how many, historically were offered and not used (which classes to permanently retire, etc) fr0420.r would like to have a method to pull up reservation for a specified date, showing the entered head count, with an "actual head count" field, and then have a report that will display the comparison between the two. Would like a new pass status, something like Retired or Historic. Basically this would be like expired, but it would no longer show in Pass Renewal. Cannel Clay has hundreds of pass types for their child care, so there are some HH's with multiple children and 60 or 70 passes they have to sift through when renewing. Additional Info -n: 84 Accounting Method: Cash Activity Numbering Scheme: AR Brochure: Backup Software: Client OS /SPK: Credit Card Solution: Current Release Level: Custom Programs• Data /Tran Server CPU: Data /Tran Server IP: Data /'Phan Server Name: Server02 Data /Tran Server OS /SPK: Email Solution: SMTP /Map] GL Interface Code: Install Drive: C: Method Of Backup: Network Type: TCP Remote Access .Info: RDP Remote Connectivity: ACCOUNTS PAYABLE VOUCHER CITY OF CARMEL An invoice of bill to be properly itemized must show; kind of service, where performed, dates service rendered, by whom, rates per day, number of hours, rate per hour, number of units, price per unit, etc. Payee Purchase Order No. 359604 Vermont Systems Inc. Terms 12 Market Place Essex Junction, VT 05452 Invoice Invoice Description Date Number (or note attached invoice(s) or bill(s)) PO Amount 5/13110 29708 Site visit training travel 23323 3,295.47 Total 3,295.47 1 hereby certify that the attached invoice(s), or bill(s) is (are) true and correct and I have audited same in accordance with IC 5- 11- 10 -1.6 20_ Clerk- Treasurer Voucher No. Warrant No, 359604 Vermont Systems Inc. Allowed 20 12 Market Place Essex Junction, VT 05452 In Sum of 3,295.47 ON ACCOUNT OF APPROPRIATION FOR 101 General Fund PO# or INVOICE NO. CCT #rTITLE AMOUNT Board Members Dept 23323 F 29708 4341955 3,295.47 1 hereby certify that the attached invoice(s), or bill(s) is (are) true and correct and that the materials or services itemized thereon for which charge is made were ordered and received except 3 -Jun 2010 Signature 3,295.47 Accounts Payable Coordinator Cost distribution ledger classification if Title claim paid motor vehicle highway fund