190602 10/12/2010 CITY OF CARMEL, INDIANA VENDOR: 353561 Page 1 of 1
ONE CIVIC SQUARE BRIGHT HOUSE NETWORK
CARMEL, INDIANA 46032 PO BOX 30262 CHECK AMOUNT: $389.70
TAMPA FL 33630 -3262
CHECK NUMBER: 190602
CHECK DATE: 10/12/2010
DEPAR ACCOUNT PO NUMBER INVO NUMBER AMOUNT DESCRIPTION
1160 4344200 204235901 389.70 204235901
I®
bright
h ouse Account Billing Period Due pate Amount Due
xerwoRKS 204235901 10/01 -10/31 10/12/10 $420:30
Service Address: Customer Code: 4983
i 1 Civic Sq This statement reflects payments received through September 21,2010.
Carmel IN 46032
Previous Activity
Previous Balance $420.30
Payments Received
$64:95
CR
Save $10 with EASYDav
Previous Remaining Balance. $355.35
Sign -up for recurring payments with
EASYpay automatic payment service Current Charges
and you'll never have to worry about High Sp Internet services
g p U4,95
due dates or manual payments i Total Balance Due $420.30
again. It's safe, consistent, i
convenient and easy. Act now and
new, first -time EASYpay customers Thank you for your business. You are a valued Bright House Networks customer. Me
will get a one -time $10 credit on are committed to bringing you the best in home entertainment and information:
their next statement for signing up. In order to avoid a minimum late fee of $4.50, your Total Balance Due must be
received in our office no later than the Due Date• on your billing statement: Thank You
Offer expires 10/31/10.
Important Information: Customer Code (Located below your Account .Number)
Your customer code is a unique identifer that we use to ensure the protection of your
personal information.. You may be asked to :identify your customer code when
EASYpay: Sign -up todayl registering for online access to your account and billing information. You will have to
Never miss a payment again. Pay enter your Customer Code during the Home. Phone registration process. If this
your bill automatically each month process is not completed you will not be able to.view your Bright House Networks call
with a credit card, debit card, details online.
checking or savings account. You
can sign -up by filling out the For immediate closed captioning complaints, please call 1- 800753- 2253. Written
EASYpay enrollment form included complaints may be mailed to M. Higginbotham', Closed Captioning Coordinator_, at
on the back of this statement or Bright House Networks, .3030,Roosevelt Ave, Indianapolis, IN 46218 or by fax
enroll online at brighthouse.com (317)713 -0043 or email to ClosedCaotioning lND @mybrighthouse.com
rat
FmordohmlyeC�arges Account 204235901 Detail
use for 10/01 -10/31
NETWORKS @TM
Payment History
For your convenience, if you 09/08 Payment Thank you! $64.95 CR
provide a check as payment, you High Speed Internet services
authorize Bright House Networks
to use the information from your 10/01 -10/31 Business Solutions Static IP Address $0.00
check to make a one -time 10/01 -10/31 Business Solutions Service $64.95
electronic fund transfer from your
account. If you have any
questions, please call the above Monthly Charges 64.95
Customer Care number. Previous Remaining Balance $355.35
To assist you in future payments, Total Balance Due $420.30
your bank or credit card account
information may be electronically
stored in our system in a secure,
encrypted manner.
Sales Service Center
3030 Roosevelt Ave
Indianapolis, IN 46218
Mon Thur 7:30am to 6:30pm
Friday 7:30am to 7:00pm
Saturday 8:30am to 4:00pm
6845 E Highway 36
Suite #500
Avon, IN 46123
Mon Fri 8:30am to 5:30pm
Effective October 04, 2010
INDY Mon -Fri 8am -6pm
AVON Mon -Fri 8am- 5:30pm
Please email all questions and concerns to: customersupport.indianaQmybrighthouse.com
INDY /AVON Saturday 8am -fpm
Questions
call Toll Free 1 -866 -713 -3278 Your franchising authority is the Indiana Utility Regulatory Commission, 101 W. Washington St., Suite 1500 E.,
Indianapolis, IN 46204.(317)232-2712 or toll free 1- 800 -851 -4268. Your FCC Community Unit ID number is IN0087.
l
_3 0
7
CITY CAF 1 �ARMEL
JAMES BRAINARD, MAYOR
October 7, 2010
Bright House Networks
P. O. Box 30262
Tampa, FL 33630 -3262
Re: Account #204235901
City of Carmel, Indiana
To Whom It May Concern:
Enclosed is our check in the amount of $389.70, which represents payment for current
charges in the amount of $64.95 and an outstanding balance of $324.75. You'll also find
the remittance advice enclosed.
Sharon Kibbe of the City of Carmel and Jaclyn Mohr of Bright House Networks have
been working together to resolve the matter of our outstanding balance and have
concluded that we missed making a total of 5 payments at $64.95 each (2 in 2006, 2 in
2007, and 1 in 2008). During the review of the account, we determined there was a
difference between your records and ours in the amount of $30.60. We were pleased to
learn that Bright House Networks issued a credit on September 27, 2010 in the amount of
$30.60.
If you have any questions concerning the above explanation or the enclosed payment, you
may contact Sharon at 317 -571 -2483.
We are pleased to have reached a favorable resolution of the matter and look forward to
continuing our long standing, successful relationship with Bright House Networks.
Sincerely,
n
Z Engel ing
Director of Administration
Enclosures
Copy: Clerk Treasurer's Office
ONE CIVIC SQUARE, CARMEL, IN 46032 OFFICE 317.571,2401, FAx 317.844,3498
EMAIL jbrainard @carmel.in.gov
VOUCHER NO. WARRANT NO.
ALLOWED 20
Bright House Networks
IN SUM OF
P. O. Box 7256
Indianapolis, IN 46207 -7256
$389.70
ON ACCOUNT OF APPROPRIATION FOR
Mayor's Office
PO# Dept. INVOICE NO. ACCT #ITITLE AMOUNT Board Members
1160 Statement 43- 442.00 $389.70 1 hereby certify that the attached invoice(s), or
bill(s) is (are) true and correct and that the
materials or services itemized thereon for
which charge is made were ordered and
received except
b V- I
Friday, October 08, 2010
ayor
Title
Cost distribution ledger classification if
claim paid motor vehicle highway fund
Prescribed by State Board of Accounts City Form No. 201 (Re.; 1995)
ACCOUNTS PAYABLE VOUCHER
CITY OF CARMEL
An invoice or bill to be properly itemized must show: kind of service, where performed, dates service rendered, by
whom, rates per day, number of hours, rate per hour, number of units, price per unit, etc.
Payee
Purchase Order No.
Terms
Date Due
Invoice Invoice Description Amount
Date Number (or note attached invoice(s) or bill(s))
09/21/10 Statement $389.70
I hereby certify that the attached invoice(s), or bill(s), is (are) true and correct and I have audited same in accordance
with IC 5- 11- 10 -1.6
20
Clerk- Treasurer