HomeMy WebLinkAbout194475 02/16/2011 CITY OF CARMEL, INDIANA VENDOR: 353561 Page 1 of 1
ONE CIVIC SQUARE BRIGHT HOUSE NETWORK CHECK AMOUNT: $129.90
CARMEL, INDIANA 46032 PO BOX 30262
TAMPA FL 33630 -3262 CHECK NUMBER: 194475
CHECK DATE: 2/16/2011
DEP ARTME N T ACCO PO NUMBER INVOICE NUMBER AMOUNT D ESCRIPTION
1110 4355400 129.90 403944601
Page Iof?
Sheeks,[|i0dy L
From: Anderson, Teresa K
Sent: Wednesday, February 1S.2011 7A0 AM
To: Sheeka. Cindy L
Smbjmmt:FVV 4038448'01 Invoice
Will this work for Bright House?
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Fnmrn: St. Clair, Melissa A[mni|to: Melissa, St. C|air@mybrighthouse.com]
Sent: Tuesday, February 15, 2011 11:12 PM
To: Anderson, Teresa K
Subject: 4O3944S'01Invoice
Hi Theresa,
|'m sorry wasn't able to answer when you called earlier today. was actually on the line with another
customer. I did get your message though and I am including the only thing I really have to provide in the
absence of an actual invoice. |'U try to explain what you're looking at—.
Below isascreenshotof the account ledger in our billing system. Since there was never any invoice
generated for the month of November, this was the best I could come up with. if it doesn't work just let
me know.
The transaction highlighted 1U/1S/1Oisthe payment we received but was stopped. On 10/21 we
received the payment to replace 10/15, as well as the remaining payment due to pay in full the $129.90
(statement balance 10/05/10). While we had all three payments still showing on the account they
actually showed to have paid the $1J9.9Oos well os the next month (1l/lS'12/12).
When we reversed the 10/15 payment (on 11/15) it took the credit away that had paid the 11/13-12/12
bill.
Page 2 of 2
AccVStmt 4039446 -01 1 CITY OF CRRPIEL POLICE DEPT
Billing Process Nbr 3020 Cycle 06 End Date 10105110
r9m M. NOT
y
1Cl/05/10i B
'Stmt ;_B :rrn ng 6a.tence k�4,95.- 64 ;95
10/13/10'.11/12 /10 Plbp6 X 1flbp,sps 6'4,95. 12 ,M
1 10105/10. StatQrient .Glance
10/21/10, LOCKBOX 6A,95-
10/21/10, LOCKBOX 64.9,5 64",95-
11/13/10 ;12 /12/10.13Mbps X 1,Mbpsps j 6,4,95
11./05/101 'S.ta;tement.. glance ,00
y
12/13/10' 1/12/11 8Mb'ps K 1I1bp.sps .154, 95 129.90
12/06;'10; (Stati=_rtent Balance 129: 90
1/03 1.11 1 LOCKBOK 64 95
t
Detail;, Tuxes y DtsplayzSplit Peyments
I am in the office tomorrow from 10am to 7pm. Feel free to email or call if there's any more detail you need for these accounts.
As well, f will follow back up with you as soon as I have all of the late fee credits applied.
Missy St. Clair
Customer Service Supervisor
bright house networks, Indianapolis Division
(317) 632 -9077 ext 246
melissa .st.clair @mybrighthouse.com
,ONFIpENTIALITY NO FICE This e-niail may contain information that is privileged, confidential or otherwise protected from disclosure. If you are riot the intended recipient of
!s e- +nail_ please notify the sender irnmeciiately by return e- rnail. purge it and do not disseminate or copy it.
2/16/2011
D
bilgh
h ouss Account Billing Period Due Date Amount Due
NETWORKS 403944601 02/13 -03/12 02/24/11 $129.90
Service Address: Customer Code: 6104
Apt PI Hse This statement reflects payments received through February 3, 2011.
1411 E 116th St
Carmel IN 46032
E Previous Activity
Previous Balance $129.90
Payments Received $64.95 CR
We are proud to offer great P revious Remaining Balance $64.95
entertainment choices for you and
your family. If you have any
questions or would like to try Current Charges
additional services, please contact High Speed Internet services $64.95
one of our Customer Care
Specialists. _Total_ Balance Due $129.90
Thank you for your business. You are a valued Bright House Networks customer. We
are committed to bringing you the best in home entertainment and information.
In order to avoid a minimum late fee of $4.50, your Total Balance Due must be
received in our office no later than the Due Date on your billing statement. Thank You
Important Information: Customer Code (Located below your Account Number)
Your customer code is a unique identifer that we use to ensure the protection of your
personal information. You may be asked to identify your customer code when
EASYpay: Sign -up todayl registering for online access to your account and billing information. You will have to
Never miss a payment again. Pay enter your Customer Code during the Home Phone registration process. If this
your bill automatically each month process is not completed you will not be able to view your Bright House Networks call
with a credit card, debit card, details online.
checking or savings account. You
can sign -up by filling out the For immediate closed captioning complaints, please call 1- 800 -753 -2253. Written
EASYpay enrollment form included complaints may be mailed to M. Higginbotham, Closed Captioning Coordinator,. at
on the back of this statement or Bright House Networks, 3030. Roosevelt Ave, Indianapolis, IN 46218 or by fax
enroll online at brighthouse.com (317)713-0043 or email to CiosedCaptioninc,$IND @mvbrighthouse.com
bright r S%
Customer Account 403944601 Detail
house
NETWORKS Monthly Charges for 02/13 -03/12 7
rM
Payment History
FFor nvenience, if you 01/27 Payment Thank you! $64.95 CR ck as payment, you H►gh Speed Internet services
ght House Networks
ormation from your 02/13 -03/12 8Mbps X 1Mbpsps $64.95
check to make a one -time
electronic fund transfer from your Monthly Charges
$64.95
account. If you have any
questions, please call the above Previous Remaining Balance $64.95
Customer Care number. Total Balance Due $129.90
To assist you in future payments,
your bank or credit card account
information may be electronically
stored in our system in a secure,
encrypted manner.
Sales Service Center
0
330 Roosevelt Ave
Indianapolis, IN 46218
Mon Fri 8:00am to 6:00pm
Saturday 8:00am to 1:00pm
6845 E Highway 36
Suite #500
Avon, IN 46123
Mon Fri 8:00am to 6:00pm
Saturday 8:00am to 1:00pm
Questions
call Toll Free 1- 866 -713 -3278 Please email all questions and concerns to: customersupport indiana@mybrighthouse.com
Your franchising authority is the Indiana Utility Regulatory Commission, 101 W. Washington St., Suite 1500 E.,
Indianapolis, IN 46204,(317)232-2712 or toll free 1- 800 -851 -4268. Your FCC Community Unit ID number is IN0067.
VOUCHER NO. WARRANT NO.
ALLOWED 20
Bright House
IN SUM OF
P.O. Box 30262
Tampa, FL 33630 -3262
$129.90
ON ACCOUNT OF APPROPRIATION FOR
Carmel Police Department
PO# Dept. INVOICE NO. ACCT /TITLE AMOUNT Board Members
1110 43- 554.00 $129.90 I hereby certify that the attached invoice(s), or
biil(s) is (are) true and correct and that the
materials or services itemized thereon for
which charge is made were ordered and
received except
Tu s y February 15, 2011
Chief of Police
Title
Cost distribution ledger classification if
claim paid motor vehicle highway fund
Prescribed by State Board of Accounts City Form No 201 (Rev. 1995)
ACCOUNTS PAYABLE VOUCHER
CITY OF CARMEL
An invoice or bill to be properly itemized must show: kind of service, where performed, dates service rendered, by
whom, rates per day, number of hours, rate per hour, number of units, price per unit, etc.
Payee
Purchase Order No.
Terms
Date Due
Invoice Invoice Description Amount
Date Number (or note attached invoice(s) or bill(s))
02/14/11 monthly payment $129.90
i hereby certify that the attached invoice(s), or bill(s), is (are) true and correct and I have audited same in accordance
with IC 5- 11- 10 -1.6
20
Clerk- Treasurer