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Home My WebLink About166933 12/10/2008 CITY OF CARMEL, INDIANA VENDOR: 359604 Page 1 of 1 ONE CIVIC SQUARE VERMONT SYSTEMS INC CARMEL, INDIANA 46032 12 MARKET PLACE CHECK AMOUNT: $4,704.86 ESSEX JUNCTION VT 05452 CHECK NUMBER: 166933 CHECK DATE: 12/10/2008 DEPARTMENT ACCOUNT PO NUMBER INVOICE NUMBER AMOUNT DESCRIPTION 1047 4341955 25074 2,694.86 INFO SYS MAINT /CONTRA 1125 4341955 25075 2,010.00 INFO SYS MAINT /CONTRA q r ash a 7 c f 7y. Vermont I NV ®9 CE 25074 Systems C Recreation &Parks Software r<'t,. Vermont Systems, Inc. OCT 1 �Zpq� Customer No. IN- CARMEL CL 12 Market Place Essex Junction, VT 05452 802 879 -6993 Bill To: Ship To: Carmel Clay Parks Recreation The Monon Center at Central Park Michael Klitzing, CPRP 1235 Central Park Drive East Administrative Offices 317 848 -7275 1411 East 116th Street Carmel, IN 46032 Carmel, IN 46032 T 10/08/08 Ground Origin Net 30 18476. 04M 7 17864 P D t: D D a•.?"> 11 -19A?. ��w �Tll ��8 „per 3.000 3.000• S- TR- MUNI -OS Serv- Installation/Training 625.00 1875.00 Muni, On -Site. 1.000 1.000 S- TRAVEL Travel Time 300.00 300.00 1.000 1.000 S- OTHEXP Services Other Expenses 519.86 519.86 SEE ATTACHED FOR DETAILS Invoice subtotal 2694.86 Invoice total 2694.86 Thank you for your order. Purchase Description p or F P.O.e a.i. a ta�r�f �t `f ►9$ T” 7D 1 2008 Bud et ��LineDesd Purchases ApProv Date t RecTrac MaiinTrac Q oOfTrac e9eTrac VftbTrac Recre n Trocki, Software Mainlenonce hocking Sof— Golf Coma Pm, of Sale Sohwra tnf g,m d Telephony Ffw Imegroled In.— Sof—,. Vermont Systems, Inc. Customer Support Time /Materials Report Customer: (Municipal, revised 7115108) Carmel Clay, IN G j Departure Date: 09128108 Time: 12:35 PM Return Date: 10103108 Time: 11:35 PM CV VSI Representative(s): Zach Malloch Users Trained: Emily Randell, others SERVICE TYPE: Consulting: On -Site Consulting /Hour /Network Confg. 0 Hours 120 Per hour plus expenses 'CONUS /Day 0 Day 960 Per day plus expenses 'OCONUS /Day 0 Day 1,160 Per day plus expenses Programming: Q Programming 0 Hours 120 Per hour plus expenses Testing 0 Hours 95 Per hour plus expenses Custom Standard Report 0 Report 500 Per Standard Report a� �S �?i`' Installation/Training On -Site: On -Site CONUS /Day 5 Day 680 Per day plus expenses $3 On -Site OCONUS /Day 0 Day 680 Per day plus expenses On- Site /Hour 0 Hours 100 Per hour plus expenses Overtime /Hour 0 Hours 125 Per hour plus expenses Weekend /Hour 0 Hours 125 Per hour (2 hr min) plus exp Weekend /Day 0 Day 1,020 Per day plus expenses Weekend /Day OCONUS 0 Day 1,020 Per day plus expenses Weekend Stay Over No Training /Day 0 Day 250 Per day plus expenses r7 Travel /Day 1 Day 340 Per day plus expenses �68re0 .yam '1 Training at VSI: JV 1/ Training at VSI /Day 0 Day 680 Per day, up to 2 trainees -Each Additional Trainee at VSI /Day 0 Trainee /Day $150 Per trainee over two Telephone Training: Telephone Training CONUS 0 Hours 95 Per hour (min 15 minutes /$25) Telephone Training OCONUS 0 Hours 95 Per hour (min 15 minutes /$25) OCONUS Telephone Expense /Min 0 Min 0.10 Per Minute, if VSI makes tele call Other. I Hardware Installation /Configuration 0 Hours 70 Per hour plus expenses Upgrade Operating System 0 Hours 90 Per hour plus expenses Cell Phone Usage 0 Min $0.40 Per Minute Driving Time 0 Hours 40 Per hour plus expenses Mileage 0 Miles 0.585 Per mile Conversions, Per Database 0 DB 300.00 Per database plus expenses Pager Support: Pager Support CONUS Standard Extended Hrs 0 Hours 95 Per hour (S50 minimum /call) Non Standard Extended Hrs 0 Hours 140 Per hour ($70 minimum /call) Non Standard Extended Hrs STAND -BY 0 Hours 50 Per hour ($50 minimum) Pager Support OCONUS Standard Extended Hrs 0 Hours 80 Per hour (S50 minimum /call) Non Standard Extended Hrs 0 Hours 125 Per hour ($70 minimum /call) Non Standard Extended Hrs STAND -BY 0 Hours 50 Per hour ($50 minimum) OCONUS Telephone Expense /Min 0 Min 0.10 Per Minute, if VSI makes tele call EXPENSES: Mileage: Car: 327.73 Airfare: 444.00 Meals: 299.38 Lodging: Toll /Prk: 60.00 Gas: 38.75 Other: EXPLANATION OF SERVICES: See Attached After Action Report Total Fees: 217746.6 7 Cust.Support Rep Signature: Total Expenses: 1,169.86 Total Amount Due: 4,909.86 'CONUS= Continental US, OC S= Outside Continental US THIS IS FOR DETAIL PURPOSES ONLY. SEE ATTACHED INVOICE. 2®0 w: \Customer Support\Cult Time Report Template.xls Vermont Systems, Inc: RECTRAC AFTER ACTION REPORT Customer Name: Carmel Clay Parks Rec Ditfcs: 09/28/2008 10/03/2008 Arrival8fittnr: 12:OO,Yip: Departure Time: 12:OOA Primary Trainer: Zach Malloch Trip Purpose: RT additional training Users Trained: Emily Randell, Kate Schnieder, Audrey Modules: AR, FR, PM, AC, POS, RN, Primary Contact: IT Contact: Monday: 09/29/2008 8:30A 5:15P Users Trained: Emily, Tina, Allison, Kate Worked on pushing out the updates from 10.1 i -10.1 k In the PM met with Kate to discuss improvements to the website. the following suggestions will be implemented as we progress: Switch Menus to Horizontal Browse before log -in (10.2) change login to email and random number for password for all new accounts from now on Splash page with Three buttons, one for ESE (daycare), monon center, from Monon, link to secondary page where you can choose more MC specific areas Add Maps with links for graphic facility reservations (swim lessons, etc) Require CSC on web transactions (done) Quick links to specific activities (Tour de Cannel) Dis Allow residency change on the web. Worked with Tess and Carrie on some of their Recreation questions, specifically involving the running of reports and gathering correct attendance figures. Tuesday: 09/30/2008 8:OOA 5:15P Users Trained: Emily, Managers Met with aquatics in the morning. Their facility trees are in dissaray. This will need to be followed up on at some point, but it does not interfere with their day to day processing. In the PM i met with multiple managers to discuss general rectrac usage and short cuts. Finished the day with Emily working on location devices and a few specific problem receipts and open issues. I Wednesday: 10/01/2008 8:30A 5:25P Users Trained: Audrey, Lynn, Lindsay, Michael Worked with Audrey over installment billing issues After lunch worked with Lynn for FinTrac TMS implementation Met with Lindsay in Marketing to discuss the web implementation that we had discussed with Kate earlier Finished with Michael on reporting issues and defining exactly what each report showed, as well as expoloring the possibility of purchasing a custom report. Vermont Systems, Inc' Thursday: 10/02/2008 8:30A 5:OOP Users Trained: Ben Johnson Worked through various ESE (Extended School Enrichment) issues (child care utilized through pass registrations). Many situations where they have members that receive rejected swipes. This seems to be caused primarily through registration issues and duplicate HH situations (registered family member in HH A but printed card for member in HH B) Friday: 10/03/2008 8:OOA 3:OOP Users Trained: Emily Worked with Emily on follow up issues. wsrtlive has a tendency to drop agents. this will be looked into next week. Access control seems to be working more consistantly since altering a few configurations in the AC device. Worked with Emily to set up a new visit device to properly categorize visit locations. Special Notes enhancement requests: Add to installment billing "suspend pass on CC decline" option to specify date range for pass suspension (manually enter date, set pass expiration date, etc) Potentially add a tickler as well. LINK TO SECONDARY PASSES Add Pass Member Tickler Pass Retention Rate Report: Select pass type and memb date range, see who still has an active pass (renewed or transfered, or cancelled and repurchased) Ideally, allow us to choose the range of passes for original membership purchased, and the range of passes that they may have now. Would like to be able to filter pass trial balance by Member or HH feature Open Issues Additional Info -n: Accounting Method: Cash Activity Numbering Scheme: AR Brochure: cci Backup Software: Client OS /SPK: XP Sp3 Credit Card Solution: Lynk Current Release Level: 10.1L Custom Programs: Data /Trap Server CPU: Data /Trap Server IP: Data /Tran Server Name: server02 Data /Tran Server OS /SPK: 2003 SP2 Email Solution: SMTP GL Interface Code: Install Drive: C: Method Of Backup: Network Type: TCP Remote Access Info: RDP Remote Connectivity: RDP v a i W:j Systems r m O O m I NVU C E 25075 Recreation Parks Software Vermont Systems, Inc. EI VED Customer No. IN- CARMEL CL 12 Market Place Essex Junction, VT 054 2 802 879 -6993 OCT 142008 Bill TO: BY Ship To: Carmel Clay Parks Recreation The Monon Center at Central Park Michael Klitzing, CPRP 1235 Central Park Drive East Administrative Offices 317 848 -7275 1411 East 116th Street Carmel, IN 46032 Carmel, IN 46032 10/08/08 Ground Origin Net 30 19185 09/03/08 19443 e F D 0 UUU1'Il O:/:Al'ILL9l3 0 0 l:A/:10U U1am IF mum- I 2.000 2.000 S- TR- MUNI -OS Serv- lnstallation/Training 680.00 1360.00 Muni, On -Site. 1.000 1.000 S- OTHEXP Services Other Expenses 650.00 650.00 SEE ATTACHED FOR DETAILS Invoice subtotal 2010.00 Invoice total 2010.00 Thank you for your order. Dw,w lon P.O. —Pars, O.L A Ic 7 i 3`l6SS Bud DEC 0 1 2008 I 1 e PCTrac� fi�j]aonTrac' G�CWTrac (B eTrad (BbTrac� Recreation crocking S.R. Maintenance crocking S.f Gol(C P—1 dSale Sogware In1agr -d V.,ho Soh niagraiad Innme SoNwre ACCOUNTS PAYABLE VOUCHER CITY OF CARMEL An invoice of bill to be properly itemized must show; kind of service, where performed, dates service rendered, by i whom, rates per day, number of hours, rate per hour, number of units, price per unit, etc. Payee Purchase Order No. 359604 Vermont Systems Inc. Terms 12 Market Place Essex Junction, VT 05452 Invoice Invoice Description Date Number (or note attached invoice(s) or bill(s)) Amount 10/8/08 25074 IT Consulting Training 2,694.86 10/8/08 25075 IT Consulting Training 2,010.00 Total 4,704.86 1 hereby certify that the attached invoice(s), or bill(s) is (are) true and correct and I have audited same in accordance with IC 5- 11- 10 -1.6 ,20 Clerk- Treasurer Voucher No. Warrant No. 359604 Vermont Systems Inc. Allowed 20 12 Market Place Essex Junction, VT 05452 In Sum of 4,704.86 ON ACCOUNT OF APPROPRIATION FOR 101 General Fund 104 Program Fund PO# or INVOICE NO. ACCT #/TITLE AMOUNT Board Members Dept 1047 25074 4341955 2,694.86 1 hereby certify that the attached invoice(s), or 1125 25075 4341955 2,010.00 bill(s) is (are) true and correct and that the materials or services itemized thereon for which charge is made were ordered and received except 1 -Dec 2008 Signature 4,704.86 Accounts Payable Coordinator Cost distribution ledger classification if Title claim paid motor vehicle highway fund