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HomeMy WebLinkAbout202619 10/11/2011 CITY OF CARMFL., INDIANA VENDOR: 358081 Page 1 of 1 t ONE CIVIC SQUARE J P MORGAN CHASE NA CHECK AMOUNT: $150.00 CARMEL, INDIANA 46032 RESEARCH -DEPT 1239 ATTN: K ANGLE 'y rop, a 340 S CLEVELAND AVE BLDG 370 CHECK NUMBER: 202619 COLUMBUS OH 43271-1239 CHECK DATE: 10/1112011 DEPARTMENT ACCOUNT PO NUMBER INVOICE NUMBER AMOUNT DESCRIPTION 601 5023990 9/7, 10/6 150.00 OTHER EXPENSES From: Campbell, Scott Sent: Thursday, October 06, 2011 2:40 PM To: Spearman, Ted A Subject: RE: payment in file today red, We had another payment that could not be posted because of invalid acct# and name. Can you do a -laim to send this back to Chase? See info below. Thanks! Scott Campbell Manager, Customer Services iiW aifinel Utilities 760 3rd Avenue SW Ste 110 Carmel, IN 46032 317.571.2442 f 317.571.2462 From: Heron, Scott X mailto :scott.x.heron @jpmchase.com] Sent: Thursday, October 06, 20112:39 PM To: Campbell, Scott Subject: RE: payment in file today Please return the payment if you cannot post it. You can mail back a check accompanied by the payment info (account customer name, amount, and date received) so that we can notify and credit our customer. Send to: 1PMorgan Chase Research dept 1239 340 S Cleveland Ave Bldg 370 Columbus, Ohio 43271 -1239 Tks Scott From: Campbell, Scott mailto:scampbell @carmel.in.gov] Sent: Thursday, October 06, 20112:32 PM To: Heron, Scott X Subject: RE: payment in file today Scott, I created a report to pull this address info from our database and have no such mailing address listed. We have no ability to post this payment to an account. Please advise Scott Campbell Manager, Customer Services i�XT6'oinel Utilities 760 3rd Avenue SW Ste 110 Carmel, IN 46032 317.571.2442 f 317.571.2462 10/10/2011 Sent: Thursday, October 06, 2011 2:21 PM To: Campbell, Scott Subject: RE: payment in file today Scott... this customer sent a payment on 9/5 also... First Name N/A Last Name BROCK D HIVNOR Customer Address 5482 S BUFFALO CIR, WILLIS, TX 77378 Customer User ID 100080785 Profile ID 100080785 Biller Information Biller Account 6329220990 Biller Last undated 02/07/2011 10:56 AM Biller ID 118718 Biller Name City of Carmel Utilities Customer Inputted Biller CITY OF CARMEL WATER WASTEWATER Name Customer Inputted Biller PO BOX 109 Address CARMEL, IN 46082 -0109 From: Campbell, Scott mailto:scampbell @carmel.in.gov] Sent: Thursday, October 06, 2011 1:31 PM To: Heron, Scott X Subject: payment in file today Scott, We received a payment in our lockbox file today from Fifth Third Bank. It has no viable account number or name. The information received is as follows: 6329220990 ACH 10 -06 -2011 75.00 BROCK D HIVNOR If you retain more information than this, please forward so that the payment can be posted to an account. Thank you, Scott Campbell Manager, Customer Services wc?`ihmol Utilities 760 3rd Avenue SW Ste 110 Carmel, IN 46032 317.571.2442 f 317.571.2462 This communication is for informational purposes only. It is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and /or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to 10/10/2011 v Nc.ueuy a. a� n From: Campbell, Scott Sent: Wednesday, September 07, 2011 3.30 PM To: Spearman, Ted A Subject: FW: Unidentified payment Ted, Today we received a payment in the lockbox via Chase with an incorrect account number and no valid customer name. Below is the research done by Chase. We need to refund the payment to them so that notification can go up the line. Scott Campbell Manager, Customer Services Fi arr»el Utilities 760 3rd Avenue SW Ste 110 Carmel, IN 46032 317.571.2442 f 317.571.2462 From: Heron, Scott X mailto :scott.x.heron @jpmchase.com] Sent: Wednesday, September 07, 2011 3:27 PM To: Campbell, Scott Subject: RE: Unidentified payment Per the Guide I sent to you in my prior email... Returning Payments: If you are unable to process a payment we ask that you notify us and return the funds via check. Upon receipt we will notify the customer and credit his DDA. Please forward returns to: JPMorgan Chase, N.A. Research Dept 1239 340 S. Cleveland Ave, Bldg 370 Columbus, Ohio 43271 -1239 Information required: Customer Name, Payment Amount, Account Number and Payment Date From: Campbell, Scott mailto:scampbell @carmel.in.gov] Sent: Wednesday, September 07, 2011 1:39 PM To: Heron, Scott X Subject: RE: Unidentified payment How do you want us to return the item? I assume you mean cut a check. Please send information as to who to make the check out to and the mailing address. Thanks Scott Campbell Manager, Customer Services 4iinel Utilities 760 3rd Avenue SW Ste 110 Carmel, IN 46032 317.571.2442 f 317.571.2462 9/19/2011 From: Heron, Scott X mailto :scott.x.heron @jpmchase.com] Sent: Wednesday, September 07, 2011 12:58 PM To: Campbell, Scott Subject: RE: Unidentified payment The customer intended the payment for City of Carmel Water WasteWater. He used your PO Box and the account is 10 digits long. Possibly it was sent to you in error. If so please return the item to Chase so that we can notify our customer Return instructions are in the doc attached. First Name N/A Last Name BROCK D HIVNOR Customer Address 5482 S BUFFALO CIR, WILLIS, TX 77378 Customer User ID 100080785 Profile ID 100080785 Funding Account Funding Account Type CHK Funding Bank Payment Information Payment ID 2147018235 Optimizer Row ID 1048786104 Originator MMS Trace Number N/A N/A Dat Transmission 09/06/2011 Check Payment Amount $75.00 Payment Processed N/A PayStreamACHCTX Customer Delivery 09/07/2011 Payment Destination Date Customer Send Date 09/02/2011 Payment Method Electronic Payment Description WATER SYSTEM Payment Status Initiator ID Optimizer Stop Reason N/A Treasury Services Ref. N/A Federal Reserve Ref. N/A Payment Status Accepted /Processed Funding Status Funded Reason Code N/A Funding Attempts 0 Effective Date /Time 09/06/2011 08:00:13 PM UPS Tracking N/A Comment History Items 0 0 of 0 Date /Time Memo Comment Initiator ID No comments are associated with this payment Add Comment... I Biller Information Biller Account 6329220990 Biller Last Updated 02/07/2011 10:56 AM Biller ID 118718 Biller Name City of Carmel Utilities Customer Inputted Biller CITY OF CARMEL WATER WASTEWATER Name Customer Inputted Biller PO BOX 109 Address CARMEL, IN 46062 -0109 From: Campbell, Scott mailto :scampbell @carmel.in.gov] Sent: Wednesday, September 07, 2011 12:31 PM To: Heron, Scott X Subject: Unidentified payment 9/19/2011 Prescribed by State Board of Accounts Form No. 301 (Rev. 1995) ACCOUNTS PAYAR VOUCHER T© ADDRESS Invoice Date Invoice Number Item Amount /A- P,1 YMW-1 MAo T), <M I hereby certify that the attached invoice(s), or bill(s), is (are) true and correct and that the materials or services itemized thereon for which charge is made were ordered and received except Signature Title I hereby certify that the attached invoice(s), or bill(s), is (are) true and correct and I have audited same in accordance with IC 5- 11- 10 -1.6. 19 cer Title Voucher No. W N ACCOUNTS PAYABLE DETAILED ACCOUNTS MUNICIPAL WATER DEPT. ACCT. NO. CARMEL INDIANA m C vt Of 24SVI_j C ��u3�c� r3 SCLcLUs.�a>� Coin j' odd d�? .143 Total Amount of Voucher Deductions 5 Amount of Warrant Month of L VOUCHER RECORD Acct. No. Source of Suppl Water Treatment Transmission and Dist. Customer Accounts Administrative and General op Utility Plant in Service Constr- Work in Progress Materials and Supplies Customers Deposits Total Allowed Board of Control Filed Official Title ROYCE FORMS SYSTEMS 1 -800- 382 -8702 325