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170453 04/01/2009 CITY OF CARMEL, INDIANA VENDOR: 354900 Page 1 of 1 ONE CIVIC SQUARE J W MARRIOTT ORLANDO, GRANDE LAKEg i 0 CHECK AMOUNT: $1,410.72 CARMEL, INDIANA 46032 4040 CENTRAL FLORIDA PARKWAY ORLANDO FL 32837 CHECK NUMBER: 170453 CHECK DATE: 4/1/2009 DEPARTMENT ACCOUNT PO NUMBE INVOICE N AMOUNT DESCRIPTION 11120 4343002 1,410.72 EXTERNAL TRAINING TRA °4l Page 1 of 1 Snyder, Denise W From: Pace, Becky A Sent: Thursday, February 26, 2009 10:21 AM To: Snyder, Denise W Subject:.FW: 2009 Customer Conference Confirmation From: rhines @newworldsystems.com [mailto :rhines @newworldsystems.com] Sent: Monday, February 23, 2009 2:40 PM To: Pace, Becky A Cc: Hensley, Bob P Subject: 2009 Customer Conference Confirmation Rebecca, I received your registration for the 2009 Executive Customer Conference to be held May 17 19, 2009 at the Grande Lakes Resort in Orlando, Florida. The registration form indicates that you have chosen Package A, a double occupancy room as you will be bringing your husband, Paul Pace. You will be arriving on May 16, 2009 and departing on May 20, 2009. I will make the room reservation for you and Paul accordingly. Our Accounting Department will send an invoice to your agency for the conference registration fee of $945, which includes 2 nights lodging. You will be responsible for the cost of the additional nights and will pay the hotel directly when you check out. We have secured a discounted room rate of $209 plus 12.5% tax. You will receive additional information about the conference as the event approaches. Please feel free to contact me in the meantime if you have any questions. See you soon in Orlando! Ruth Ann Ruth Ann Hines Executive Assistant New World Systems rhines@newworldsystems.com 248-269 -1000, ext. 1104 This transmission is confidential and privileged. The information contained herein is intended only for the review and use of the recipient(s) named above. If you have received this transmission in error, please do not disclose this information: instead return this a -mail to the sender. Any unauthorized disclosure, distribution, or other use of the transmitted information is strictly prohibited. 3/20/2009 New World Systems Event Detail Page 1 of 4 20og Aegis Executive Customer Conference Registration JW Marriott Orlando, Grande Lakes 5/17/2009 5/19/2009 4040 Central Florida Parkway Orlando, FL 32837 Where is the conference? JW Marriott Orlando, Grande Lakes 4040 Central Florida Parkway Orlando, FL 32837 Phone: (407) 206 -2300 www. How do I make reservations? Please register online. Do not call the hotel. Because these are group reservations, a different department manages the master account. Therefore, the reservation desk will not be able to assist you. What is included in the conference packages? Package A: $945 Includes two (2) nights at the JW Marriott Orlando, Grande Lakes conference registration, meals and all conference activities Package B: $645 Includes conference registration, meals and all conference activities. (Lodging not included). What meals are included? New World will provide a continental breakfast and a lunch both Monday and Tuesday. Dinner will be provided Sunday night at the hospitality reception and Monday evening at the customer appreciation event. How do I book extra nights at the hotel? Significantly discounted additional nights are limited and available on a first come, first served basis at our specially negotiated group rate. When filling out the 2009 Conference Registration form online, please fill in arrival and departure dates. New World will make all room reservations. Group rates are approximately $100 off the normal rate. How much does an extra night at the hotel cost? An additional night's stay at the JW Marriott Orlando, Grande Lakes Resort is $209.00 plus 12.5% tax. Customers are responsible for the cost of all extra nights. This is a savings of about $100 off the normal daily rate. How do we pay for the conference? An invoice will be sent to the billing contact at your organization. We do not accept credit cards or online payments. Additional night's stay will be billed seperately by the hotel upon checkout. What is the charge for parking at the hotel? The charge for self parking at the JW Marriott Orlando, Grande Lakes is $16 per night and valet is $20 per night. This is not included in the conference fee. What are the transportation options to and from the airport? By Taxi From Orlando International Airport (MCO) Airport $35 -40 By Mears Shuttle Shuttles are available upon arrival at the airport across from luggage claim (reservations required for transport to the airport) http:// www. newworldsystems .com/Public_Safety/News_Events /Events /event detail.asp ?eventID =74 3/20/2009 New World Systems Event Detail Page 2 of 4 $19.00 /person (407) 423 -5566 By Mears Sedan (407) 423 -5566 $60 for up to 4 people What is the dress code for the conference? We recommend that you wear layers. Due to the temperature variations from room to room and outdoors, you may find wearing layers the easiest way to adjust to a temperature that you would be comfortable in. There are no dress code requirements for our attendees. What is the dress code for the conference events? There are no events at this year's conference that require a dress code. We look forward to seeing everyone comfortable and looking their best. What is the cancellation or substitution policy? All cancellations must be made in writing. A full refund will be made if notified before May 1st, 2009. Cancellations made after May 1st, 2009, will be subject to a $200 administrative fee. Substitutions for a registered attendee may be made by another employee by notifying R uth Ann Hine and the submission of a new registration form. Can my spouse or guest attend? Yes and there is no additional cost. Please include their name on the registration form and make note that he /she will not be attending the conference. All guests must be 21 years or older to attend any New World Systems event. What will the weather be like? Average Temperature for Orlando, FL in May: High 88 °F Low 66 °F How much free time will we have? Due to overwhelming requests from Conference Attendees and success from last year's conference schedule, we have included more sessions on Sunday afternoon and Tuesday morning. Your free time is based on what sessions you want to attend. How much one -on -one consultation will we receive? You will be able to schedule a one -on -one consultation with your Customer Care Representative starting Sunday afternoon until the end of the day Tuesday. Additionally, you will have an opportunity to schedule Service and Support consultations throughout the conference. Click here to re Will I have a chance to use Aegis Mobile Computing? Yes, we have made some changes to the Mobile Lab this year to ensure a full and successful 45- minute lab session. To find additional information and session times click here How close is the resort to Orlando attractions? JW Marriott Orlando, Grand Lakes is approximately 15 -20 minutes away from Orlando and attractions. Please contact JW Marriott Orlando, Grand Lakes for information regarding attractions and transportation for events outside of the conference activities. For a local map of the area and to find directions click here What if I'm an advisory group member? If you are an advisory group member participating in the meeting Tuesday afternoon or Wednesday morning, please plan your stay accordingly. For further information regarding advsiory groups please contact: Tom Wydra Call Center Aegis Management twydra newworlds y stems.com or call 248.269.1000 x1338 Interested in Participating in a Golf Outing? New World is pleased to announce that in response to many of your requests, we are sponsoring a Sunday morning golf outing prior to the start of this year's Executive Customer Conference for the enjoyment of all those who wish to come out to the conference early and enjoy a round of golf. Please note that this is not an official part of the conference, but for those of you who are arriving early and would like to play, we would love to have you join us for this event. Spaces are limited, so you must register early. Openings are filled on a first come, first served basis. To register for the outing: Click H ere Attendee information: First Name Last Name http:// www. newworldsystems .com/Public_Safety/News_ Events Events /event detail.asp ?eventID =74 3/20/2009 New World Systems Event Detail Page 3 of 4 Title Agency I Address Email Address I i l City State L Telephone Zip I Conference Packages Please Check desired package (select only one per attendee): 0 Package A: $945 Includes Hotel Accommodations (Rooms are limited, so book early) Includes two (2) nights at the JW Marriott Orlando, Grande Lakes, conference registration, meals, and all conference activities (Additional night stay is $209.00 12.5% Tax) 0 Package B: $645 No Hotel Accommodations Includes conference registration, meals, and all conference activities. For Package A selection fill out fields below. 0 Single Occupancy O Double Occupancy (if double, you must provide the name of the person who will be sharing your room) Sharing with: Title or Relation: Individual is: Email Address (If conference attendee) 0 Conference Attendee 0 Guest Arrival Depature Dates Arrival Date Departure Date I DD /MM /YY DD /MM /YY For additional nights stay before or after the conference, please include your dates of arrival and departure in the fields provided. New World will book the room for you. You will be responsible for the cost of the additional nights and will pay the hotel directly when you check out. Additional night stay is $209.00 12.5% Tax NOTE: there are limited rooms available, We will try to accommodate but will honor on a first come, first serve basis. Thank You. Registration Deadline: April 17, 2009 CANCELLATION POLICY Cancellation requests must be in writing. A full refund will be made if notified before May 1st, 2009. Cancellations made after May 1st, 2009, will be subject to a $200 administrative fee. Substitution for a registered attendee may be made by another employee via the submission of a new registration form. http:// www. newworldsystems .com/Public_Safety/News_Events /Events /event detail.asp ?eventID =74 3/20/2009 New World Systems Event Detail Page 4 of 4 Questions regarding registration or changes in your registration, please contact: Ruth Ann Hines Marketing rhine newworlds y stems.com or call 248.269.1000 x1104 If you have any questions or require additional information regarding the conference, please contact: Ihor Diachenko Director of Marketing idiachenko @ne wworlds y stems.c om or call 248.269.1000 x1248 Submit Reset http:// www. newworldsystems .com/Public_Safety/News_Events /Events /event detail.asp ?eventID =74 3/20/2009 Page 1 of 1 Hensley, Bob P From: rhines @newworldsystems.com Sent: Monday, February 23, 2009 2:39 PM To: Hensley, Bob P Subject: 2009 Customer Conference Confirmation Bob, I received your registration for the 2009 Executive Customer Conference to be held May 17 19, 2009 at the Grande Lakes Resort in Orlando, Florida. The registration form indicates that you have chosen Package A, a double occupancy room as you will be bringing your wife, Cindy Hensley. You will be arriving on May 16, 2009 and departing on May 20, 2009. 1 will make the room reservation for you and Cindy accordingly. Our Accounting Department will send an invoice to your agency for the conference registration fee of $945, which includes 2 nights lodging. You will be responsible for the cost of the additional nights and will pay the hotel directly when you check out. We have secured a discounted room rate of $209 plus 12.5% tax. You will receive additional information about the conference as the event approaches. Please feel free to contact me in the meantime if you have any questions. See you soon in Orlando! Rutli Ann Ruth Ann Hines Executive Assistant New World Systems rhines@newworldsystems.com 248 269 -1000, ext. 1104 This transmission is confidential and privileged. The information contained herein is intended onlyfor the review and use of the recipients) named above. lfyou have received this transmission in error, please do not disclose this information; instead return this a -mail to the sender. Any unauthorized disclosure, distribution. or other use of the transmitted information is strictly prohibited. 3/20/2009 Page 1 of 2 Snyder, Denise W From: Harrington, Adam C Sent: Friday, March 20, 2009 9:46 AM To: Snyder, Denise W Subject: FW: 2009 Customer Conference Confirmation Firefighter Adam Harrington City Of Carmel, Indiana Fire Headquarters -E41 C- 317- 571 -2609 Firehouse 317 442 -3166 Mobile AArr ngton a� carmel.in. gov From: rhines @newworldsystems.com [mailto :rhines @newworldsystems.com] Sent: Monday, February 23, 2009 2:41 PM To: Harrington, Adam C Cc: Hensley, Bob P Subject: 2009 Customer Conference Confirmation Adam, I received your registration for the 2009 Executive Customer Conference to be held May 17 19, 2009 at the Grande Lakes Resort in Orlando, Florida. The registration form indicates that you have chosen Package A, a double occupancy room as you will be bringing your wife, Shalina Harrington. You will be arriving on May 16, 2009 and departing on May 20, 2009. I will make the room reservation for you and Shalina accordingly. Our Accounting Department will send an invoice to your agency for the conference registration fee of $945, which includes 2 nights lodging. You will be responsible for the cost of the additional nights and will pay the hotel directly when you check out. We have secured a discounted room rate of $209 plus 12.5% tax. You will receive additional information about the conference as the event approaches. Please feel free to contact me in the meantime if you have any questions. See you soon in Orlando! 3/20/2009 Prescribed by State Board of Accounts City Form No. 201 (Rev. 1995) ACCOUNTS PAYABLE VOUCHER CITY OF CARMEL An invoice or bill to be properly itemized must show: kind of service, where performed, dates service rendered, by whom, rates per day, number of hours, rate per hour, number of units, price per unit, etc. Payee Purchase Order No. Terms Date Due Invoice Invoice Description Amount Date Number (or note attached invoice(s) or bill(s)) Lodging Pace, Hensley, Harrington New World $1,410.72 I hereby certify that the attached invoice(s), or bill(s), is (are) true and correct and I have audited same in accordance with IC 5- 11- 10 -1.6 20 Clerk- Treasurer VOUCHER .NO. WARRANT NO. ALLOWED 20 JW Marriott Orlando, Grande Lakes IN SUM OF 4040 Central Florida Parkway Orlando, FL 32837 $1,410.72 ON ACCOUNT OF APPROPRIATION FOR Carmel Fire Department PO# Dept. INVOICE NO. ACCT #/TITLE AMOUNT Board Members 1120 43- 430.02 $1,410.72 1 hereby certify that the attached invoice(s), or bill(s) is (are) true and correct and that the materials or services itemized thereon for which charge is made were ordered and received except n 2Q�9 a Fire Chief Title Cost distribution ledger classification if claim paid motor vehicle highway fund