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227670 1/8/2014
CITY OF CARMEL, INDIANA VENDOR: 367845 Page 1 of 1 ~� ONE CIVIC SQUARE ANDREW AND CAROLE BOYLAN CHECK AMOUNT: $105.00 CARMEL, INDIANA 46032 11144 WESTMINSTER WAY CARMEL IN 46033 CHECK NUMBER: 227669 CHECK DATE: 1/8/2014 DEPARTMENT ACCOUNT PO NUMBER INVOICE NUMBER AMOUNT DESCRIPTION 651 5023990 105 . 00 REIM SERVICE CALL d 7360, Ol John Duffy Utility Director 30 W Main St. Ste 220 Carmel, In 46032 317-571-2645 December 17, 2013 Dear Mr. Duffy: am a Kingswood resident who had water in my basement as a result of the recent piping collapse. I received your contact information from Joe Faucett. I first noticed the water on Saturday morning December 14. Fortunately for us, it was mostly confined to an area that had a cement floor near the furnace and the hot water heater. Just a very small amount went into the first couple of feet of the carpet adjoining the furnace room. At this point, it does not appear that any restoration services will be needed. However, we have been in this house for 16 years and have never had water in the basement. So, first thing Monday morning, we scheduled an apt for that day with Bedell Plumbing. The intent was to get a diagnosis as to what caused the problem. As you can imagine after a thorough inspection of our systems, they could find nothing wrong. The cost for the service call was $105. The purpose of my letter is to ask you to consider reimbursing us for this plumbing service call. Attached is a copy of the receipt that we received from Bedell Plumbing. The service tail/diagnosis was $105 and then while I had the technician in the home, he did a quick fix on the handle of one of our toilets..thus,the $125 total charge. If you have any questions regarding that, I'm sure that Bedell can confirm. Tom was the technician that came to our house. Thank you for your consideration. Although it is not a major amount, it is a cost that we should not have had to bear. Regards, Andrew& Carole Boylan 11144 Westminster Way Carmel, Indiana 46033 .. 11 ,- , - ...� -:,��- �;... --. - .z '. .- .-.�..U-"m . . �;. �..-'%,- . cf, r ,N p L R1, , ' �;w � . I ,. . I , :� . . ,- 11 -- _ � I -,�,r rl�. - .- ..1 : .. .1 . I . . . r p ,may ` - - : -��.51 f-§t4Gd tlg8 , DATE Of ORD A ': hO4 lE TEL - y?R�bvik �fi1�J# isc1.4'46T+ '�'i' f f 1. .',. :: g _ ©RD R?AKct ABY - "OFK TEE. m. at ii Sa " : Gt,SfOt4ER ORDER NO':: ;:TO. AYWORK ;[�CO1vTFIACT:. EXTRA :L O , fie : ���. .".1 i1., .D::. OVERTIG,'JE . ❑,OTHE�i .: "JOBNAMEINO J/ / / j' �'f-1 ('4 'vi his 1 -zt.rk frt CA Ila - ,�7 JOB LOCATION .. .i..v� `%yid 'INVOICE DATE - JOe TEL . ., - CHECKMARKS DENOTE QS' TERAP's." Q� WORK TO BE DONE gr� �pV 2 p �� Q WORK'COMP,LE7E0 QT�O .pp e4 O �v �' N z pJ�k. p� QQ a� y�� Jp \yam OESCRIPTlON OF WORK �Q _ :Q Q� Qp wick ,-raj? rt p e f 1 '- NO�HEA7 ,� &_ Cyt d ! .-t.�8+�d L� I,HI �l 7 .'f'9c _ _ r +.: NOWATER e �+ a, BUF7S7 P1PE(5) ' r� )/' '' �;,"^ C - ''r t. r'.F`.: 4"x!7 l - c,.;h . 4 THAI!PIPETS) .r "� t '.,lzll gir, - - - INSULATE PIPE(5) e{ ., `: ..? - . . BlocKAOE-wasTEsrsTEa1 LABOR - tiRB`' RATE AMQUNT j. a KITCHEN + "; .�" .. :SINK '.-,.. . :,.:[. tF ';I 1. INSTANT NOT.. y., - '+ .. _ T a:' a'• - ... , ..:..... .... ... _ .:a - ., :.. - ...WATER FILTER _.,.., �y - r G. ', - : - DISPOSAL ,:.- .u^i^v - .mow, :.: .: _ _- ...DISXWASHER ,��;. �: : .. . ._ r . K ly�p .. L .. TOTAL LABOR avaTgRr:-. �Q�,: R MATERIAL UfVIT AMOUNT WATER CLOSET _ y �� - - . :BATHTUB" Fr . rc :. -. .-,....- .. „, 1. .:SHOWER STALL/HEAD ,a;. .. - - - . ” ., o: WHIRLPOOL/SPA'/HOTTUB { . wASHING MACHINE : K ; FAUCET(S) e y: f rte' .,,e, SILL COCK _ -,_ _ - - :SUPPLY L1Ne(5) - :; .` . - . . -. - - 1. -. a r :+ :. ''THAP(S)/,ORAIN(S) :.r. _ :.•,k .. ..'.'- % -:, _ FILTERS) _ ?., . I4 i a GATE/BALL VALVES) TL. E .. WATEH LINE(5):-`- ; ': WELL/WATERPUNIP :: s PRESSURE TANK - rd WATER SOFTENER/CON13 -L K - SUMP f EFFLUENT PUMP T,X ya' �H .t'-°,.A � _ - ��M1 I WATER HEATER s �4 4. ''-, s r i m BOILE1.R-STEAa1/HOT WATER '_ .3. I#� l #- r c ` , SAFETY VALVE c t d �� u % -s - 6-`a vIDRK ORDERED BV ciRcr.uLATOR _ TOTAL r r '<' PAATERIALS - ZONE VALVE. f f - - k I hereby acknowledge thD;sahsfactory campletlon of the above TOTAL BASEBOARO{S)l RAOI9.ATOR(S) rii� =i ,; described Work` - - LABOR FURNACi-;,,-,7. �,�1�1'�,�!,,,- . ,.,LL E `� "Zad5 t BURNER 11 ,^ �'� } _ ,aes.... HEarauMP- ,; - a > "' .. a '+ X s .�` TAX: n--. e.fi t moi.r �`.., `�}4 _ '?� [7, §- AIR CONDITIONER r �lIE '- z1;': - + t WASTEI SEWER-LINES) t3 4'fi�= 3"`�' r _ E < r UTHER CHARGES .VENT PIPES) g p + "°. 3' y� f�p r 'Ll�Tt'd.S'.. Andrew W Boylan From: Faucett, Joe W <JFaucett@carmel.in.gov> Sent: Tuesday, December 17, 2013 9:03 AM To: Andrew W Boylan Cc: Carole Boylan (caroleboylan@hotmail.com); 'mlandolf@att.net' Subject: RE: URGENT: Sewer Drains/Waste Water Back-up Please submit your claim to: John Duffy Utility Director 30 W Main St. Ste 220 Carmel, In 46032 317-571-2645 I John's will be the contact for all claims. Best regards, Joe Ye-Ph Ja 4Xft Collection System Manager City Of Carmel WWTP 9609 Hazel Dell Parkway Indianapolis,IN 46280 317-571-2634 ext 1636 317-571-2636 Jfaucett@carmel.in. ocovv Y.of r l Utilities `,A Please consider the environment before printing this e-mail DO NOT FORW RD THIS EMAIL wrTI IOUr IT.KNnsslonl From: Andrew W Boylan [mailto:boylan andrew w(a)[illy.com] Sent: Tuesday, December 17, 2013 8:44 AM To: Faucett, Joe W Cc: Carole Boylan (caroleboylan(&hotmail.com) Subject: FW: URGENT: Sewer Drains/Waste Water Back-up Joe: Hi, I am a Kingswood resident that took on some water in my basement over the weekend. Luckily the water was mostly confined to the rooms that had concrete floors and only a very minor portion of the rooms with carpet got a bit damp. I did have one question though for you. We didn't know what the situation was and therefore, had a plumbing company come out right away on Monday to try and find the problem as we had never had water in our basement in the 16 years that we have lived at this home.They spent a good 45 minutes giving the home a good analysis and diagnosis as to why we took on water and naturally, couldn't find anything. I did end up having to pay$105 for their visit. Is there any way that I can get reimbursed for this plumbing house call? Here are our particulars: Andrew&Carole Boylan 11144 Westminster Way i Carmel, IN 46033 Bedell Plumbing in Carmel made the housecall and diagnosis visit to our home on Monday Dec 16. My e.mail address is AWB@Lilly.com Carole can be reached at CaroleBoylan@hotmail.com Thanks very much. From: Carole Boylan [mailto:caroleboylan(&hotmail.com] Sent: Monday, December 16, 2013 8:08 PM To: Andrew W Boylan Subject: FW: URGENT: Sewer Drains/Waste Water Back-up To: caroleboylan@hotmail.com Subject: URGENT: Sewer Drains/Waste Water Back-up Date: Mon, 16 Dec 2013 17:49:20-0500 From: hoa@kingswoodhoa.com Dear Kingswood Residents, This past weekend some of the flow lines in Kingswood's sewer drains were clogged when some piping collapsed causing several homeowners' basements to take on water. The City responded quickly and has been working on the drains and will continue to work on them for the next several days. We don't anticipate major hindrances to the neighborhood roads and the City says there shouldn't be any further backups as the flow lines have all been cleared. In addition to fixing this current issue, the City will also be checking every manhole and drain cover in Kingswood over the next weeks (weather permitting) to prevent this event from happening again. Some important things to note: If your basement took on water: Please email Joe Faucett of Carmel at ifaucett@carmel.in.gov with details of the situation. (You can also call him at 317-571-2634 ext 1636) He will coordinate communications between your insurance agency and Carmel's insurance agency in regards to recouping restoration costs. If you smell sewer gasses: First pour water in ALL drains in your house. (sinks, tubs, floor drains, etc) The pipe cleaning the city is doing this week can create a vacuum, drawing water out of the traps in your drains thus permitting gaseous vapors into your house. If, after you've filled all your drain traps and waited a few hours, you still smell sewer odors please contact Joe Faucett of Carmel at ifaucett@carmel.in.gov with details of the situation. (You can also call him at 317-571-2634 ext 1636) I'm happy to say the City of Carmel has been wonderful these past few days. The collapse in our pipes is extremely rare and couldn't have been expected. The City's response has been timely and effective and they've continually encouraged us to reach out to them with any questions or concerns. 2 Please feel free to contact the City or us with any questions you have. Thanks and Happy Holidays! -Josh Corwin, President 1 i 3 VOUCHER # 137073 WARRANT # ALLOWED Prescribed by state Board of Accounts City Form No.201 (Rev 1995) ACCOUNTS PAYABLE VOUCHER T2105 IN SUM OF $ CITY OF CARMEL Boylan, Andrew & Carole 11444 Westminster Way An invoice or bill to be properly itemized must show, kind of service, where Carmel, IN 46033 performed, dates of service rendered, by whom, rates per day, number of units, - price per unit, etc. Payee Carmel Wastewater Utility T2105 ON ACCOUNT OF APPROPRIATION FOR Boylan, Andrew& Carole Purchase Order No. 11444 Westminster Way Terms Carmel, IN 46033 Due Date 12/30/2013 Board members Invoice Invoice Description PO# INV# ACCT# AMOUNT Audit Trail Code Date Number (or note attached invoice(s) or bill(s)) Amount 12/30/201; 121713 $125.00 121713 01-7360-021:25'00 Mn V.d r� Voucher Total $125.00 1 hereby certify that the attached invoice(s), or bill(s) is (are) true and correct and I have audited same in accordance with IC 5-11-10-1.6 Cost distribution ledger classification if claim paid under vehicle highway fund ;�3�� �� b e✓w, r (?� Date Officer