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Gordon Flesch Co/DOCS/7397.10/CopierGordon Flesch Company, Inc. DOCS - 2014 Appropriation #43- 530.04; P.O. #31718 Contract Not To Exceed $7,397.10 AGREEMENT FOR PURCHASE OF GOODS AND SERVICES THIS AGREEMENT FOR PURCHASE OF GOODS AND SERVICES ( "Agreement ") is hereby entered into by and between the City of Carmel, Indiana, acting by and through its Board of Public Works and Safety ("City"), and Gordon Flesch Company, Inc., an entity duly authorized to do business in the State of Indiana ( "Vendor "). TERMS AND CONDITIONS 1. ACKNOWLEDGMENT, ACCEPTANCE: Vendor acknowledges that it has read and understands this Agreement, and agrees that its execution of same constitutes its acceptance of all of the Agreements terms and conditions. 2. PERFORMANCE: City agrees to purchase the goods and/or services (the "Goods and Services") from Vendor using City budget appropriation number 43- 530.04 funds. Vendor agrees to provide the Goods and Services and to otherwise perform the requirements of this Agreement by applying at all times the highest technical and industry standards. 3. PRICE AND PAYMENT TERMS: 3.1 Vendor estimates that the total price for the Goods and Services to be provided to City hereunder shall be no more than Seven Thousand Three Hundred Ninety Seven Dollars and Ten Cents ($7,397.10) (the "Estimate "). Vendor shall submit an invoice to City no more than once every thirty (30) days detailing the Goods and Services provided to City within such time period. City shall pay Vendor for such Goods and Services within sixty (60) days after the date of City's receipt of Vendor's invoice detailing same, so long as and to the extent such Goods and Services are not disputed, are in conformance with the specifications set forth in Exhibit A are submitted on an invoice that contains the information contained on attached Exhibit B and Vendor has otherwise performed and satisfied all the terms and conditions of this Agreement. 3.2 Vendor agrees not to provide any Goods and Services to City that would cause the total cost of the Goods and Services provided by Vendor to City hereunder to exceed the Estimate, unless City has previously agreed, in writing, to pay an amount in excess thereof. 4. WARRANTY: Vendor expressly warrants that the Goods and Services covered by this Agreement will conform to those certain specifications, descriptions and /or quotations regarding same as were provided to Vendor by City and /or by Vendor to and accepted by City, all of which documents are incorporated herein by reference, and that the Goods and Services will be delivered in a timely, good and workmanlike manner and free from defect. Vendor acknowledges that it knows of City's intended use and expressly warrants that the Goods and Services provided to City pursuant to this Agreement have been selected by Vendor based upon City's stated use and are fit and sufficient for their particular purpose. IV.Wr.dtunNWd.S.od f:vW SwINUOCS120141G04WON Fl£IIIl. limb& s .in.dc.11WAlaI:}; ITII Gordon Flesch Company, Inc. DOCS - 2014 Appropriation #43- 530.04; P.O. #31718 Contract Not To Exceed $7,397.10 5. TIME AND PERFORMANCE: This Agreement shall become effective as of the last date on which a party hereto executes same (Effective Date"), and both parties shall thereafter perform their obligations hereunder in a timely manner. Time is of the essence of this Agreement. 6. DISCLOSURE AND WARNINGS: If requested by City, Vendor shall promptly furnish to City, in such form and detail as City may direct, a list of all chemicals, materials, substances and items used in or during the provision of the Goods and Services provided hereunder, including the quantity, quality and concentration thereof and any other information relating thereto. At the time of the delivery of the Goods and Services provided hereunder, Vendor agrees to fumish to City sufficient written warning and notice (including appropriate labels on containers and packing) of any hazardous material utilized in or that is a part of the Goods and Services. 7. LIENS: Vendor shall not cause or permit the filing of any lien on any of City's property. In the event any such lien is filed and Vendor fails to remove such lien within ten (10) days after the filing thereof, by payment or bonding, City shall have the right to pay such lien or obtain such bond, all at Vendor's sole cost and expense. 6. DEFAULT: In the event Vendor: (a) repudiates, breaches or defaults under any of the terms or conditions of this Agreement, including Vendor's warranties; (b) fails to provide the Goods and Services as specified herein; (c) fails to make progress so as to endanger timely and proper provision of the Goods and Services and does not correct such failure or breach within five (5) business days (or such shorter period of time as is commercially reasonable under the circumstances) after receipt of notice from City specifying such failure or breach; or (d) becomes insolvent, is placed into receivership, makes a general assignment for the benefit of creditors or dissolves, each such event constituting an event of default hereunder, City shall have the right to (1) terminate all or any parts of this Agreement, without liability to Vendor; and (2) exercise all other rights and remedies available to City at law and /or in equity. 9. INSURANCE AND INDEMNIFICATION: Vendor shall procure and maintain in full force and effect during the term of this Agreement, with an insurer licensed to do business in the State of Indiana, such insurance as is necessary for the protection of City and Vendor from all claims for damages under any workers' compensation, occupational disease and /or unemployment compensation act; for bodily injuries including, but not limited to, personal injury, sickness, disease or death of or to any of Vendor's agents, officers, employees, contractors and subcontractors; and, for any injury to or destruction of property, including, but not limited to, any loss of use resulting therefrom. The coverage amounts shall be no less than those amounts set forth in attached Exhibit C. Vendor shall cause its insurers to name City as an additional insured on all such insurance policies, shall promptly provide City, upon request, with copies of all such policies, and shall provide that such insurance policies shall not be canceled without thirty (30) days prior notice to City. Vendor shall indemnify and hold harmless City from and against any and all liabilities, claims, demands or expenses (including, but not limited to, reasonable attorney fees) for injury, death and/or damages to any person or property arising from or in connection with Vendor's provision of Goods and Services pursuant to or under this Agreement or Vendor's use of City property. IV 4naredGnme1/e1 {.ol Coma. AaNNf]Lpf{W,YMI NL:NYI. r.• X m ac7' Gordon Flesch Company, Inc. DOCS - 2014 Appropriation #43-530.04; P.O. #31718 Contract Not To Exceed $7,397.10 Vendor further agrees to indemnify, defend and hold harmless City and its officers, officials, agents and employees from all claims and suits of whatever type, including, but not limited to, all court costs, attorney fees, and other expenses, caused by any act or omission of Vendor and/or of any of Vendors agents, officers, employees, contractors or subcontractors in the performance of this Agreement. These indemnification obligations shall survive the termination of this Agreement. 10. GOVERNMENT COMPLIANCE: Vendor agrees to comply with all federal, state and local laws, executive orders, rules, regulations and codes which may be applicable to Vendors performance of its obligations under this Agreement, and all relevant provisions thereof are incorporated herein by this reference. Vendor agrees to indemnify and hold harmless City from any Toss, damage and /or liability resulting from any such violation of such laws, orders, rules, regulations and codes. This indemnification obligation shall survive the termination of this Agreement. 11. NONDISCRIMINATION: Vendor represents and warrants that it and all of its officers, employees, agents, contractors and subcontractors shall comply with all laws of the United States, the State of Indiana and City prohibiting discrimination against any employee, applicant for employment or other person in the provision of any Goods and Services provided by this Agreement with respect to their hire, tenure, terms, conditions and privileges of employment and any other matter related to their employment or subcontracting, because of race, religion, color, sex, handicap, national origin, ancestry, age, disabled veteran status and /or Vietnam era veteran status. 12. E- VERIFY Pursuant to I.C. § 22-5-1.7 et seq., as the same may be amended from time to time, and as is incorporated herein by this reference (the "Indiana E- Verify Law "), Vendor is required to enroll in and verify the work eligibility status of its newly -hired employees using the E- Verify program, and to execute the Affidavit attached herein as Exhibit D affirming that it is enrolled and participating in the E -verity program and does not knowingly employ unauthorized aliens. In support of the Affidavit, Vendor shall provide the City with documentation indicating that it has enrolled and is participating in the E- Verify program. Should Vendor subcontract for the performance of any work under and pursuant to this Agreement, it shall fully comply with the Indiana E -Verify Law as regards each such subcontractor. Should the Vendor or any subcontractor violate the Indiana E- Verify law, the City may require a cure of such violation and thereafter, if no timely cure is performed, terminate this Agreement in accordance with either the provisions hereof or those set forth in the Indiana E- Verify Law. The requirements of this paragraph shall not apply should the E- Verify program cease to exist. 13. NO IMPLIED WAIVER: The failure of either party to require performance by the other of any provision of this Agreement shall not affect the right of such party to require such performance at any time thereafter, nor shall the waiver by any party of a breach of any provision of this Agreement constitute a waiver of any succeeding breach of the same or any other provision hereof. 14. NON- ASSIGNMENT: Vendor shall not assign or pledge this Agreement, whether as collateral for a loan or otherwise, and shall not delegate its obligations under this Agreement without City's prior written consent. Iv ne.,m..,...•INII c... • c .ls s..xxcS ,n;cwuu: YirsnI. Orals x anicnit•JVOu1:.•v.W Gordon Flcsch Company, Inc. DOCS - 2014 Appropriation #43- 530.04: P.O. #31718 Contract Not To Exceed $7,397.10 15. RELATIONSHIP OF PARTIES: The relationship of the parties hereto shall be as provided for in this Agreement, and neither Vendor nor any of its officers, employees, contractors, subcontractors and agents are employees of City. The contract price set forth herein shall be the full and maximum compensation and monies required of City to be paid to Vendor under or pursuant to this Agreement. 16. GOVERNING LAW; LAWSUITS: This Agreement is to be construed in accordance with and governed by the laws of the State of Indiana, except for its conflict of laws provisions. The parties agree that, in the event a lawsuit is filed hereunder, they waive their right to a jury trial, agree to file any such lawsuit in an appropriate court in Hamilton County, Indiana only, and agree that such court is the appropriate venue for and has jurisdiction over same. 17. SEVERABILITY: If any term of this Agreement is invalid or unenforceable under any statute, regulation, ordinance, executive order or other rule of law, such term shall be deemed reformed or deleted, but only to the extent necessary to comply with same, and the remaining provisions of this Agreement shall remain in hill force and effect. 18. NOTICE: Any notice provided for in this Agreement will be sufficient if it is in writing and is delivered by postage prepaid U.S. certified mail, retum receipt requested, to the party to be notified at the address specified herein: If to City: City of Carmel One Civic Square Carmel, Indiana 46032 Attn: Mike Hollibaugh If to Vendor: Gordon Flesch Company, Incl P. 0. Box 2290 Madison, WI 53701 Telephone: ATTENTION: Justin Kline AND Douglas C. Haney, City Attomey Department of Law One Civic Square Carmel, Indiana 46032 Notwithstanding the above, notice of termination under paragraph 19 hereinbelow shall be effective if given orally, as long as written notice is then provided as set forth hereinabove within five (5) business days from the date of such oral notice. 19. TERMINATION: 19.1 Notwithstanding anything to the contrary contained in this Agreement, City may, upon notice to Vendor, immediately terminate this Agreement for cause, in the event of a default hereunder by Vendor and /or if sufficient funds are not appropriated or encumbered to pay for the Goods and Services to be provided hereunder. In the event of such termination, Vendor shall be entitled to receive only payment for the undisputed invoice amount representing conforming Goods and Services delivered as of the date of termination, except that such payment amount shall not exceed the Estimate amount in effect at the time of termination, unless the parties have previously agreed in writing to a greater amount. INw.,N.Mn.wN f.n to f .4 \.nVM(RIIIYORD∎ 11F.t[N. I i..L R Sn...n.I- IIw.Tlll Gordon Flesch Company, Inc. DOCS - 2014 Appropriation #43- 530.04; P.O. #31718 Contract Not To Exceed $7,397.10 19.2 City may terminate this Agreement at any time upon thirty (30) days prior notice to Vendor. In the event of such termination, Vendor shall be entitled to receive only payment for the undisputed invoice amount of conforming Goods and Services delivered as of the date of termination, except that such payment amount shall not exceed the Estimate amount in effect at the time of termination, unless the parties have previously agreed in writing to a greater amount. 19.3 The City may terminate this Agreement pursuant to Paragraph 11 hereof, as appropriate. 20. REPRESENTATIONS AND WARRANTIES The parties represent and warrant that they are authorized to enter into this Agreement and that the persons executing this Agreement have the authority to bind the party which they represent. 21. ADDITIONAL GOODS AND SERVICES Vendor understands and agrees that City may, from time to time, request Vendor to provide additional goods and services to City. When City desires additional goods and services from Vendor, the City shall notify Vendor of such additional goods and services desired, as well as the time frame in which same are to be provided. Only after City has approved Vendor's time and cost estimate for the provision of such additional goods and services, has encumbered sufficient monies to pay for same, and has authorized Vendor, in writing, to provide such additional goods and services, shall such goods and services be provided by Vendor to City. A copy of the City's authorization documents for the purchase of additional goods and services shall be numbered and attached hereto in the order in which they are approved by City. 22. TERM Unless otherwise terminated in accordance with the termination provisions set forth in Paragraph 19 hereinabove, this Agreement shall be in effect from the Effective Date through December 31, 2014 and shall, on the first day of each January thereafter, automatically renew for a period of one(1) calendar year, unless otherwise agreed by the parties hereto. 23. HEADINGS All heading and sections of this Agreement are inserted for convenience only and do not form a part of this Agreement nor limit, expand or otherwise alter the meaning of any provision hereof. 24. BINDING EFFECT The parties, and their respective officers, officials, agents, partners, successors, assigns and legal representatives, are bound to the other with respect to all of the covenants, terms, warranties and obligations set forth in Agreement. 25. NO THIRD PARTY BENEFICIARIES This Agreement gives no rights or benefits to anyone other than City and Vendor. 26. IRAN CERTIFICATION: Pursuant to I.C. § 5 -22 -16.5, the Vendor shall certify that, in signing this document, it does not engage in investment activities within the Country of Iran. 27. ADVICE OF COUNSEL: The parties warrant that they have read this Agreement and understand it, have had the opportunity to obtain legal advice and assistance of counsel throughout the negotiation of this Agreement, and enter into same freely, voluntarily, and without any duress, undue influence or coercion. IV WVNYLeeeeuWd.Q04 Weds S.,. SL4uGRLw`,tf SCR . 1•••1 G nen d,cOwMU 1 5211 Gordon Flesch Company, Inc. DOCS - 2014 Appropriation #43- 530.04; P.O. #31718 Contract Not To Exceed $7,397.10 28. ENTIRE AGREEMENT: This Agreement, together with any exhibits attached hereto or referenced herein, constitutes the entire agreement between Vendor and City with respect to the subject matter hereof, and supersedes all prior oral or written representations and agreements regarding same. Notwithstanding any other term or condition set forth herein, but subject to paragraph 16 hereof, to the extent any term or condition contained in any exhibit attached to this Agreement or in any document referenced herein conflicts with any term or condition contained in this Agreement, the term or condition contained in this Agreement shall govern and prevail. This Agreement may only be modified by written amendment executed by both parties hereto, or their successors in interest. IN WITNESS WHEREOF, the parties hereto have made and executed this Agreement as follows: CITY OF CARMEL, INDIANA by and through its Board of Public Works and Safety Gordon Flesch Company, Inc. By: B r : mes Brainard, Presiding Officer Date' 1 taf 1 a ary • n :urke, ember Date. —/y Lori S Wagon, Member Date: 14 7,ICJ /1� ATTEST: ►1ana Cordray, I; ,i •rk- Treasurer Date: / ?f V,JU,•inusnat.i.o,G t. 4. .Y %•'ROY( }p,Y):2 R;lyl.<:.S 4y,, &.-)P10I4 ■V pvt Aut on -d re Sefre-e- j • ¶ 141 1? e i) Printed Name MAn,cc \oc - Title FIDITIN: Last Four of SSN if Sole Proprietor: Date: — SS a01El ECOMMENDED SOLUTION Prepared for: Prepared by: Justin Kline July 24, 2014 C 0 t JfrfQ 4 EXHIBIT A lar8' COMMITTED TO HELPING BUSINESS RUN SMOOTHLY GORDON FLESCW C O M P A N Y , I N C . PROPOSAL OUR PARTNERS Our partners are respected innovators. We have a short list of partners because there are only a few companies that can meet our tough criteria. Together we work hard to provide you with the best and most innovative business technology solutions on the market. SHARP canon • , LEXM4LRK KYOCER2 cm-did Ermm amazon oO web servicesTM FilctLockerTM datto EXHIBIT A 2oN Microsoft �1 �0 YY The Print Management Company CeRiultrac Pa pertut Sharpdesk® Mobile eCopy- NkzzEl NUANCE mailprotector email intelligence' COMMITTED TO HELPING BUSINESS RUN SMOOTHLY P a n n 17 GORDON FLESCH" C O M P A N Y. I N C. LOCAL TECHNOLOGY SOLUTIONS PROVIDER One Vendor The Gordon Flesch Company has developed a reputation throughout the Midwest for helping our customers save time and money by providing them with a complete suite of the very best office workflow solutions and services, from multi- function and single function devices to managed IT services and asset management In- House Leasing GFC Leasing was formed over 40 years ago to provide a personalized, flexible way for our clients to lease business equipment and services. We offer flexible terms and straightforward end -of lease options and best of all, GFC Leasing will hold the lease for the duration of the contract; we never sell a lease to a 3rd party. Flexible Leasing Terms and No EOL Surprises Change Equipment as Your Business Needs Change Dedicated and Personalized Leasing Team PROPOSAL Our Products and Services MANAGED IT SERVICES ELECTRONIC CONTENT MANAGEMENT MANAGED PRINT SOLUTIONS ONSITE SERVICES OUTPUT SOLUTIONS ASSET MANANGEMENT Unwavering Commitment to Service At Gordon Flesch Company, we think of service as an integral part of the long term relationship between our customers and ourselves and we truly believe in superlative customer service. That's why nearly half of all Gordon Flesch Company associates are out in the field, in person, helping our customers' businesses run more efficiently. Community Involvement Because we are family owned, the Gordon Flesch Company cares very much about the communities we call home. That's why we are active in local charities throughout the Great Lakes region, and it's why we have a charitable foundation run by our own volunteers. Every year this foundation donates $100,000 to a wide variety of causes helping the areas —and people — closest to us. Past recipients include: Key Consumer League of Miracles TheraPlay The Jadaon Center IOPO EXHIBIT 4 3 ofTh DaYSPnng Center Samantha's House School on Wheels Wish for Our Heroes Janus Development Chaucie's Place Jameson Camp Kenneth Butler Memorial Soup Krtchen Midwest Food Bank Horns Adams Ctopr Qt na COMMITTED TO HELPING BUSINESS RUN SMOOTHLY Page 13 GORDON FLESCH° PROPOSAL C O M P A N Y . 1 N C. RECOMMENDATION (NEW) Sharp MX -5141N Features & Benefits • Copy, Print, and Scan • 51 ppm in Black & White and Full Color • 150 -Sheet Duplexing Single -Pass Document Feeder • Stacking Finisher • Two 500 -Sheet Paper Drawers • 2,000 -sheet Tandem Paper Drawer • 100 -Sheet Bypass • 320 GB Hard Drive • 4 GB RAM Memory • 10.1" High Res Touch Panel Display • Integrated Web Browser • Retractable Keyboard • Electronically Collated and Offset Output • Automatic Duplexing • PCL5C /PCL6 and P53 Network Printing • Enhanced Compression Kit • Color Network Scanning with Compact PDF • One Seat License of SharpDesk OCR & Scan Management Software (converts scanned documents to editable Word documents) • Wireless LAN (print to and scan from mobile devices via Sharpdesk Mobile) SHARP EXHIBIT A / Information herein is proprietary eta and confidential to Gordon Flesch Co. Inc. (GFCI) and shall not be used or disclosed without prior written consent of GFCI. E iigii %7 a4c vpo COMMITTED TO HELPING BUSINESS RUN SMOOTHLY Page 16 GORDON FLESCH" PROPOSAL C O M P A N Y . I N C. FINANCIALS Lease 60 -Month $1.00 Buy Out Lease Payment: Service 5279.99 / Month All Black and White images will be billed at $.008 per image. All Color images will be billed at $.045 per image. • Local Dedicated Service Team • 98% Equipment Uptime • 1 -Hour Service Call back • 4 -Hour Response Time • First Call Efficiency • True Preventive Maintenance Toner Inclusive Maintenance Agreement covers all parts, labor, emergency calls, travel time, mileage, regular inspections, preventative maintenance, equipment modernization, drum replacement, free loaner equipment and replacement guarantee. Network Consultation. Installation and Support Network Connected Installations include the services of the GFC Systems Engineering and Analyst Team to manage System integration and training as well as unlimited free access to our Technical Support Center. Delivery, Equipment Installation, Start-Up Supplies and Training Included Power Requirements: NEMA 5 -20 Pricing valid for 30 days. EXHIBIT A C i1Qli rQ ❑+c COMMITTED TO HELPING BUSINESS RUN SMOOTHLY Page 17 Information herein is proprietary and confidential to Gordon Flesch Co. Inc. (GFCI) and shall not be used or disclosed withoutprior written consent of GFCI. Toshiba 5560C Sharp 5141N Lease $272.95 $296.95 3000 Black (.009) $27.00 (.008) $24.00 2000 Color (.0457) $91.40 (.045) $90.00 Total $391.35 $410.95 EXHIBIT A C i1Qli rQ ❑+c COMMITTED TO HELPING BUSINESS RUN SMOOTHLY Page 17 Information herein is proprietary and confidential to Gordon Flesch Co. Inc. (GFCI) and shall not be used or disclosed withoutprior written consent of GFCI. GORDON FLESCW C O M P A N Y I N C. GFC TRAINING, ONGOING SERVICE & SUPPORT PROPOSAL Our team of experts will be available to you every day for the life of your machine. From End -User Training Sessions the day you get installed to when - YOU - need -it Service and Technical Support, at Gordon Flesch Company were here to exceed your expectations. Training Our Business Analysts can conduct training sessions on site or via teleconference so that all your associates are confident and comfortable using their new equipment. The Gordon Flesch Company deploys resources to the client's location, as well as provides training via the web. It is our belief that this approach provides the best scenario for the client. Our on -site training method allows for a great deal of flexibility to accommodate a client's particular culture and / or business requirements. For example, we can conduct one -on -one, classroom - style, or train - the - trainer product education. Our Web delivered training allows for the client to record and publish these specific training classes so they may be viewed at will by any end user. GFC Service The GFC name is synonymous with service, we manage over 4 BILLION clicks every year. Excellence in customer service is the basis upon which our organization has been built. Our commitment is such that we devote the energies of our Customer Service Marketing Department to surveying our clients on a continuous basis. Clients are contacted on a rotating basis so that each GFC customer is touched every quarter. There are up to 12 GFC employees working on this task at any given time. These Customer Satisfaction Surveys indicate that GFC has earned a Customer Satisfaction Percentage Rate among our clients in excess of 99 %. We do not have a "fix and run mentality'. Our technicians are rewarded based upon how few times our devices require service, as opposed to our competitors, many of whom require their technicians to make a specific amount of service calls each day. Our prime metric is first call effectiveness; our goal is to maximize the number of images produced between service calls. Our technicians receive bonuses based on their ability to exceed the national averages. With this metric in place, the GFC technicians do more than just fix the immediate problem. They also search for other potential problems (i.e. worn parts) during the same service call and take steps to prevent possible machine failure. This philosophy puts the emphasis on Machine Uptime. Our performance tracking process is tantamount to independent outside auditing and enables objective, rather the subjective, evaluation of technician performance. Quality metrics are supported by a "red flag" process that identifies any equipment that has required three service calls within a one -month period. The Service Manager receives these "red flags" and immediately dispatches a Field Service Supervisor to investigate, assist and support the Field Service Technicians to quickly remedy the equipment problem. "Red flag" reports are completed by Field Service Supervisors and submitted to the Sales Representative, Service Manager and Branch Manager. EXHIBIT A 66f' S E i *) P(7 ❑ i; ' :. COMMITTED TO HELPING BUSINESS RUN SMOOTHLY Page 18 Information herein is proprietary and confidential to Gordon Flesch Co. Inc. (GFCI) and shall not be used or disclosed without prior written consent of GFCI. GORDON FLESCH° PROPOSAL C O M P A N Y . I N C . GFC Technical Support Center The Technical Support Center has been a staple of our company since its inception 12 years ago. This Madison, WI based facility has grown with the times to serve as a center for customer support of networked printing, scanning, and faxing. Answering in excess of 1,000 calls each month, Certified Systems Engineers help to troubleshoot with GFC clients to assure maximum device usage. The Call Center core of Systems Engineers includes experts in various computer operating systems, graphics and color correction, variable data processing, and the document management offerings of GFC. GFC Website at Customer Portal The Gordon Flesch Company website also provides easy to use features for our customers. Our site allows you to research new products, watch training videos, and find out about solutions that can increase your productivity and profits. We also offer quick links to report Meter Reads, Pay your Bill, Place Service Calls or Chat Online with a Customer Service Specialist for convenient Technical Support. We also offer a unique Customer Portal to manage your accounts on the go. The Customer Portal is a secure, private website that provides 24/7 access to manage your whole print fleet in from one location. See usage statistics; view your bills and service history and more The Gordon Flesch Company website is just one more way were providing you the best possible solutions and customer service to allow your business to run smoothly. THANK YOU Rest assured, Gordon Flesch Company is committed to delivering you an outstanding customer experience. Our combination of outstanding people and unmatched support make us the easiest and most reliable choice for managed technology. Thank you again for considering Gordon Flesch Company. EXHIBIT 4 -7 of i ®li Pia o ?A QYQ COMMITTED TO HELPING BUSINESS RUN SMOOTHLY Page 19 Information herein is proprietary and confidential to Gordon Fiesch Co. Inc. (GFC) and shall not be used or disclosed without prior written consent of GFCL Li of Carmel ONE CIVIC SQUARE CARMEL, INDIANA 46032 -2584 =ORM APPROVED BY STATE BOARD OF ACCOUNTS FOR CITY OF CARMEL - 1997 INDIANA RETAIL TAX EXEMPT CERTIFICATE NO. 003120155 002 0 FEDERAL EXCISE TAX EXEMPT 35- 60000972 VALit PURCHASE ORDER NUMBER 31718 THIS NUMBER MUST APPEAR ON INVOICES. I VOUCHER. DELIVERY MEMO. PACKING SLIT SHIPPING LABELS AND ANY CORRESPONDENC RCHASE ORDER DATE DATE REQUIRED REQUISITION NO. VENDOR NO. DESCRIPTION 713012014 Gr-( c'ng OH VENDOR P.O. Box 2290 Madison, WI 53701 DOCS Department 1 Civic Square Carmel, IN 46032 (317) 571-2418 SHIP TO °Brim/ADA BLANKET CONTRACT PA9..ENT TERMS FREIGHT QUANTITY UNIT OF MEASURE DESCRIPTION Account 43- 530.04 18 Each PZ Copier Lease 2014 - 2015 Send Invoice To: DOCS Department 1 Civic Square Carmel, IN 46032- UNIT PRICE EXTENSION C PLEASE INVOICE IN DUPLICATE $410.95 Sub Total: $7,397.10 $7,397.10 DEPARTMENT ACCOUNT PROJECT PROJECT ACCOUNT AMOUNT 1192 DOCS SHIPPING INSTRUCTIONS • SHIP REPAID. • C.O.D. SHIPMENTS CANNOT BE ACCEPTED. • PURCHASE ORDER NUMBER MUST APPEAR ON ALL SHIPPING LABELS. • THIS ORDER ISSUED IN COMPLIANCE WITH CHAPTER 99. ACTS 1995 AND ACTS AMENDATORY THEREOF AND SUPPLEMENT THERETO. DOCUMENT CONTROL NO. 31718 ORDERED BY TITLE CLERK - TREASURER VENDOR COPY PAYMENT $7,397.10 • ALP VOUCHER CANNOT BE APPROVED FOR PAYMENT UNLESS THE P.O. NUMBER I5 MADE A PART OF THE VOUCHER AND EVERY INVOICE AND VOUCHER HAS THE PROPER SWORN AFFIDAVIT ATTACHED. • I HE • EBY CERTIFY THAT THEE IS AN UNOBUGATED BALANCE IN TH� PPROeRIATION SUFFI ENT TO PAY FOR THE ABOVE ORDER.