Tenzinga, LLC/Fire/16,160/Performance Management System – Sworn Personnel and Leadership DevelopmentTenzinga, LLC
Fire Department - 2018
Appropriation # 43-509.00, 44-632.02; P.O. #100899
Contract Not To Exceed $16,160.00 d
JA21
AGREEMENT FOR PURCHASE OF GOODS AND SERVICES
THIS AGREEMENT FOR PURCHASE OF GOODS AND SERVICES ("Agreement") is
hereby entered into by and between the City of Carmel, Indiana, acting by and through its Board
of Public Works and Safety ("City"), and Tenzinga, LLC, an entity duly authorized to do business
in the State of Indiana ("Vendor").
TERMS AND CONDITIONS
1. ACKNOWLEDGMENT, ACCEPTANCE:
Vendor acknowledges that it has read and understands this Agreement, and agrees that its execution of
same constitutes its acceptance of all of the Agreement's terms and conditions.
2. PERFORMANCE:
City agrees to purchase the goods and/or services (the "Goods and Services") from Vendor using City
budget appropriation number 43-509.00 and 44-632.02 funds. Vendor agrees to provide the Goods and
Services and to otherwise perform the requirements of this Agreement by applying at all times the highest
technical and industry standards.
3. PRICE AND PAYMENT TERMS:
3.1 Vendor estimates that the total price for the Goods and Services to be provided to City hereunder
shall be no more than Sixteen Thousand One Hundred Sixty Dollars ($16,160.00) (the "Estimate").
Vendor shall submit an invoice to City no more than once every thirty (30) days detailing the Goods
and Services provided to City within such time period. City shall pay Vendor for such Goods and
Services within thirty-five (35) days after the date of City's receipt of Vendor's invoice detailing same,
so long as and to the extent such Goods and Services are not disputed, are in conformance with the
specifications set forth in Exhibit A, are submitted on an invoice that contains the information
contained on attached Exhibit B, and Vendor has otherwise performed and satisfied all the terms
and conditions of this Agreement.
3.2 Vendor agrees not to provide any Goods and Services to City that would cause the total cost of the
Goods and Services provided by Vendor to City hereunder to exceed the Estimate, unless City has
previously agreed, in writing, to pay an amount in excess thereof.
4. WARRANTY:
Vendor expressly warrants that the Goods and Services covered by this Agreement will conform to those
certain specifications, descriptions and/or quotations regarding same as were provided to Vendor by City
and/or by Vendor to and accepted by City, all of which documents are incorporated herein by reference, and
that the Goods and Services will be delivered in a timely, good and workmanlike manner and free from
defect. Vendor acknowledges that it knows of City's intended use and expressly warrants that the Goods and
Services provided to City pursuant to this Agreement have been selected by Vendor based upon City's
stated use and are fit and sufficient for their particular purpose.
5. TIME AND PERFORMANCE:
This Agreement shall become effective as of the last date on which a party hereto executes same ("Effective
Date"), and both parties shall thereafter perform their obligations hereunder in a timely manner. Time is of the
essence of this Agreement.
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Tenzinga, LLC
Fire Department - 2018
Appropriation # 43-509.00, 44-632.02; P.O. #100899
Contract Not To Exceed $16,160.00
6. DISCLOSURE AND WARNINGS:
If requested by City, Vendor shall promptly furnish to City, in such form and detail as City may direct, a list of
all chemicals, materials, substances and items used in or during the provision of the Goods and Services
provided hereunder, including the quantity, quality and concentration thereof and any other information
relating thereto. At the time of the delivery of the Goods and Services provided hereunder, Vendor agrees to
furnish to City sufficient written warning and notice (including appropriate labels on containers and packing)
of any hazardous material utilized in or that is a part of the Goods and Services.
7. LIENS:
Vendor shall not cause or permit the filing of any lien on any of City's property. In the event any such lien is
filed and Vendor fails to remove such lien within ten (10) days after the filing thereof, by payment or bonding,
City shall have the right to pay such lien or obtain such bond, all at Vendor's sole cost and expense.
8. DEFAULT:
In the event Vendor: (a) repudiates, breaches or defaults under any of the terms or conditions of this
Agreement, including Vendor's warranties; (b) fails to provide the Goods and Services as specified herein;
(c) fails to make progress so as to endanger timely and proper provision of the Goods and Services and does
not correct such failure or breach within five (5) business days (or such shorter period of time as is
commercially reasonable under the circumstances) after receipt of notice from City specifying such failure or
breach; or (d) becomes insolvent, is placed into receivership, makes a general assignment for the benefit of
creditors or dissolves, each such event constituting an event of default hereunder, City shall have the right to
(1) terminate all or any parts of this Agreement, without liability to Vendor; and (2) exercise all other rights
and remedies available to City at law and/or in equity.
9. INSURANCE AND INDEMNIFICATION:
Vendor shall procure and maintain in full force and effect during the term of this Agreement, with an insurer
licensed to do business in the State of Indiana, such insurance as is necessary for the protection of City and
Vendor from all claims for damages under any workers' compensation, occupational disease and/or
unemployment compensation act; for bodily injuries including, but not limited to, personal injury, sickness,
disease or death of or to any of Vendor's agents, officers, employees, contractors and subcontractors; and,
for any injury to or destruction of property, including, but not limited to, any loss of use resulting therefrom.
The coverage amounts shall be no less than those amounts set forth in attached Exhibit C. Vendor shall
cause its insurers to name City as an additional insured on all such insurance policies, shall promptly provide
City, upon request, with copies of all such policies, and shall provide that such insurance policies shall not be
canceled without thirty (30) days prior notice to City. Vendor shall indemnify and hold harmless City from and
against any and all liabilities, claims, demands or expenses (including, but not limited to, reasonable attorney
fees) for injury, death and/or damages to any person or property arising from or in connection with Vendor's
provision of Goods and Services pursuant to or under this Agreement or Vendor's use of City property.
Vendor further agrees to indemnify, defend and hold harmless City and its officers, officials, agents and
employees from all claims and suits of whatever type, including, but not limited to, all court costs, attorney
fees, and other expenses, caused by any act or omission of Vendor and/or of any of Vendor's agents,
officers, employees, contractors or subcontractors in the performance of this Agreement. These
indemnification obligations shall survive the termination of this Agreement.
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Tenzinga, LLC
Fire Department - 2018
Appropriation # 43-509.00, 44-632.02; P.O. #100899
Contract Not To Exceed $16,160.00
10. GOVERNMENT COMPLIANCE:
Vendor agrees to comply with all federal, state and local laws, executive orders, rules, regulations and codes
which may be applicable to Vendor's performance of its obligations under this Agreement, and all relevant
provisions thereof are incorporated herein by this reference. Vendor agrees to indemnify and hold harmless
City from any loss, damage and/or liability resulting from any such violation of such laws, orders, rules,
regulations and codes. This indemnification obligation shall survive the termination of this Agreement.
11. NONDISCRIMINATION:
Vendor represents and warrants that it and all of its officers, employees, agents, contractors and
subcontractors shall comply with all laws of the United States, the State of Indiana and City prohibiting
discrimination against any employee, applicant for employment or other person in the provision of any Goods
and Services provided by this Agreement with respect to their hire, tenure, terms, conditions and privileges of
employment and any other matter related to their employment or subcontracting, because of race, religion,
color, sex, handicap, national origin, ancestry, age, disabled veteran status and/or Vietnam era veteran
status.
12. E -VERIFY:
Pursuant to I.C. § 22-5-1.7 et seq., as the same may be amended from time to time, and as is incorporated
herein by this reference (the "Indiana E -Verify Law"), Vendor is required to enroll in and verify the work
eligibility status of its newly -hired employees using the E -Verify program, and to execute the Affidavit
attached herein as Exhibit D, affirming that it is enrolled and participating in the E -verify program and does
not knowingly employ unauthorized aliens. In support of the Affidavit, Vendor shall provide the City with
documentation indicating that it has enrolled and is participating in the E -Verify program. Should
Vendor subcontract for the performance of any work under and pursuant to this Agreement, it shall fully
comply with the Indiana E -Verify Law as regards each such subcontractor. Should the Vendor or any
subcontractor violate the Indiana E -Verify law, the City may require a cure of such violation and thereafter, if
no timely cure is performed, terminate this Agreement in accordance with either the provisions hereof or
those set forth in the Indiana E -Verify Law. The requirements of this paragraph shall not apply should the E -
Verify program cease to exist.
13. NO IMPLIED WAIVER:
The failure of either party to require performance by the other of any provision of this Agreement shall not
affect the right of such party to require such performance at any time thereafter, nor shall the waiver by any
party of a breach of any provision of this Agreement constitute a waiver of any succeeding breach of the
same or any other provision hereof.
14. NON -ASSIGNMENT:
Vendor shall not assign or pledge this Agreement, whether as collateral for a loan or otherwise, and shall not
delegate its obligations under this Agreement without City's prior written consent.
15. RELATIONSHIP OF PARTIES:
The relationship of the parties hereto shall be as provided for in this Agreement, and neither Vendor nor any
of its officers, employees, contractors, subcontractors and agents are employees of City. The contract price
set forth herein shall be the full and maximum compensation and monies required of City to be paid to
Vendor under or pursuant to this Agreement
[S:SCa ttr U\Prof.Svcs & Goods Sv Tirc DeV\2017\Tmringa Goode and Scr—d-2202018 1:47 PMI
Tenzinga, LLC
Fire Department - 2018
Appropriation # 43-509.00, 44-632.02; P.O. #100899
Contract Not To Exceed $16,160.00
16. GOVERNING LAW; LAWSUITS:
This Agreement is to be construed in accordance with and governed by the laws of the State of Indiana,
except for its conflict of laws provisions. The parties agree that, in the event a lawsuit is filed hereunder, they
waive their right to a jury trial, agree to file any such lawsuit in an appropriate court in Hamilton County,
Indiana only, and agree that such court is the appropriate venue for and has jurisdiction over same.
17. SEVERABILITY:
If any term of this Agreement is invalid or unenforceable under any statute, regulation, ordinance, executive
order or other rule of law, such term shall be deemed reformed or deleted, but only to the extent necessary to
comply with same, and the remaining provisions of this Agreement shall remain in full force and effect.
18. NOTICE:
Any notice provided for in this Agreement will be sufficient if it is in writing and is delivered by postage
prepaid U.S. certified mail, return receipt requested, to the party to be notified at the address specified
herein:
If to City: City of Carmel
Fire Department
Two Civic Square
Carmel, IN 46032
If to Vendor: Tenzinga, LLC
188 Front Street
Suite 116-107
Franklin, TN 37064
Attention: Bob Norton
AND Douglas C. Haney,
Corporation Counsel
Department of Law
One Civic Square
Carmel, Indiana 46032
Notwithstanding the above, notice of termination under paragraph 19 hereinbelow shall be effective if given
orally, as long as written notice is then provided as set forth hereinabove within five (5) business days from
the date of such oral notice.
19. TERMINATION:
19.1 Notwithstanding anything to the contrary contained in this Agreement, City may, upon notice to
Vendor, immediately terminate this Agreement for cause, in the event of a default hereunder by
Vendor and/or if sufficient funds are not appropriated or encumbered to pay for the Goods and
Services to be provided hereunder. In the event of such termination, Vendor shall be entitled to
receive only payment for the undisputed invoice amount representing conforming Goods and
Services delivered as of the date of termination, except that such payment amount shall not exceed
the Estimate amount in effect at the time of termination, unless the parties have previously agreed in
writing to a greater amount.
19.2 City may terminate this Agreement at any time upon thirty (30) days prior notice to Vendor. In the
event of such termination, Vendor shall be entitled to receive only payment for the undisputed
invoice amount of conforming Goods and Services delivered as of the date of termination, except
that such payment amount shall not exceed the Estimate amount in effect at the time of termination,
unless the parties have previously agreed in writing to a greater amount.
19.3 The City may terminate this Agreement pursuant to Paragraph 11 hereof, as appropriate.
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4
Tenzinga, LLC
Fire Department - 2018
Appropriation # 43-509.00, 44-632.02; P.O. #100899
Contract Not To Exceed $16,160.00
20. REPRESENTATIONS AND WARRANTIES
The parties represent and warrant that they are authorized to enter into this Agreement and that the persons
executing this Agreement have the authority to bind the party which they represent.
21. ADDITIONAL GOODS AND SERVICES
Vendor understands and agrees that City may, from time to time, request Vendor to provide additional goods
and services to City. When City desires additional goods and services from Vendor, the City shall notify
Vendor of such additional goods and services desired, as well as the time frame in which same are to be
provided. Only after City has approved Vendor's time and cost estimate for the provision of such additional
goods and services, has encumbered sufficient monies to pay for same, and has authorized Vendor, in
writing, to provide such additional goods and services, shall such goods and services be provided by Vendor
to City. A copy of the City's authorization documents for the purchase of additional goods and services shall
be numbered and attached hereto in the order in which they are approved by City.
22. TERM
Unless otherwise terminated in accordance with the termination provisions set forth in Paragraph 19
hereinabove, this Agreement shall be in effect from the Effective Date through December 31, 2018 and shall,
on the first day of each January thereafter, automatically renew for a period of one (1) calendar year, unless
otherwise agreed by the parties hereto.
23. HEADINGS
All heading and sections of this Agreement are inserted for convenience only and do not form a part of this
Agreement nor limit, expand or otherwise alter the meaning of any provision hereof.
24. BINDING EFFECT
The parties, and their respective officers, officials, agents, partners, successors, assigns and legal
representatives, are bound to the other with respect to all of the covenants, terms, warranties and obligations
set forth in Agreement.
25. NO THIRD PARTY BENEFICIARIES
This Agreement gives no rights or benefits to anyone other than City and Vendor.
26. IRAN CERTIFICATION: Pursuant to I.C. § 5-22-16.5, the Vendor shall certify that, in signing this document,
it does not engage in investment activities within the Country of Iran.
27. ADVICE OF COUNSEL:
The parties warrant that they have read this Agreement and understand it, have had the opportunity to obtain
legal advice and assistance of counsel throughout the negotiation of this Agreement, and enter into same
freely, voluntarily, and without any duress, undue influence or coercion.
28. ENTIRE AGREEMENT:
This Agreement, together with any exhibits attached hereto or referenced herein, constitutes the entire
agreement between Vendor and City with respect to the subject matter hereof, and supersedes all prior oral
or written representations and agreements regarding same. Notwithstanding any other term or condition set
forth herein, but subject to paragraph 16 hereof, to the extent any term or condition contained in any exhibit
attached to this Agreement or in any document referenced herein conflicts with any term or condition
contained in this Agreement, the term or condition contained in this Agreement shall govern and prevail.
This Agreement may only be modified by written amendment executed by both parties hereto, or their
successors in interest.
(SAConrt \Prof.S-s & Goods S—Tire Dept\2017\Taringe Goad and Susi—d-2202018 1:47 PMS
Tenzinga, LLC
Fire Department - 2018
Appropriation # 43-509.00, 44-632.02; P.O. #100899
Contract Not To Exceed $16,160.00
IN WITNESS WHEREOF, the parties hereto have made and executed this Agreement as follows:
CITY OF CARMEL, INDIANA
by and through its Board of Public
Works and Safety
By:
James Brainard, Presiding Officer
Date:
Mary'Ann.turke, Merpber/
Date: - 3/ 7 / / R
Lori S. W#tson
Date: 3
ATTEST:
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Date: �"
IS'Cmcwv�Ad S.�s R Gn1• S�Fvc Ocp11iU1717'rn�ings Qa.ls mil SnvreiJu:12011018 I:17 PMI
6
Tenzinga, LLC
By:
Authorizg Signature
Robert Norton
Printed Name
CEO
Title
FID/TIN: 20-5352098
Last Four of SSN if Sole Proprietor:
Date: 1/1/18
Proposal for Tenzinga Performance
Management System
TENIINGA PROPOSAL
This proposal is for the Implementation of the Tenzinga Performance Management
System for the Carmel Fire Department.
Tenzinga proposes to grant a non-exclusive and non -transferable use of Tenzinga's
proprietary web -based employee performance management system, including any
updates, for an annual fee per user and set-up fee will be waived (see pricing sections).
Also proposed in the Investment Proposal section is a Leadership Development course
that provides leaders with a new foundation for becoming better leaders and how to
best leverage their employees through Tenzinga.
During the Term, Tenzinga shall provide the following features, certification and support:
a. Tenzinga Performance Power'" with features that Include:
• Performance power log submission
• View Logs Capability
• Annual Reports
• Leadership "Tools" Including: mentoring forms, counseling forms,
coaching forms, team assessment forms and team member diagnosis
forms
• Development Plan
• Organization Chart
• Goals setting module
• Individualized Dashboard for each employee
b Technical support shall constitute the following:
• Assistance from Tenzinga Trained On-site Client Administrator
• Email Tech Support
UPFRONT/SET UP COST (WAIVED)
a Development of Agreement of Expectations for each position including:
Tasks/Job Assignments
Standards
Measurements
Proposal for Carmel Fire Department ( o F3
Tenzinga 10.31.17
b Set up of Employees, Positions, Org Chart, and System
c Train Carmel Fire Department Client Administrator on general use of system,
expectation development (tasks, standards and measurements), and system
modification as necessary for system start-up and operation
LEADERSHIP DEVELOPMENT
In order to accomplish more, with fewer resources, in real time, organizations need
strong, yet flexible leaders. Great leaders keep their focus on efficiently and
effectively transforming beginners and learners Into peak performers on their critical
tasks.
Only over a period of time, with appropriate leadership skills being used along the
way, do employees reach the levels of competence and commitment that enable
them to master tasks and achieve goals. Without good leadership, most employees
end up achieving only a moderate level of performance on key tasks instead of
pushing through to the highest level possible
The leadership challenge then Is to develop people to become more skillful,
adaptable, and open to new challenges and change, thus improving productivity.
morale, and overall organizational performance and long-term results.
The Leadership Development Process Tenzinga has created will be vital to improving
the leadership of Carmel Fire Department. This will be a process that will include 1
day seminar on leadership
The leadership seminar will cover the specifics of leadership that are practical and
crucial to effective leadership. They will highlight a leadership model that includes
coaching, mentoring, and counseling for leaders.
The emphasis for the leadership development would be to develop each leader into
the most of effective leader possible. The leaders would learn how to tap into the
resource of the people that are a part of their teams for the benefit of increasing the
results of the performance of the leadership of the Carmel Fire Department.
The following are the deliverables for the Leadership Development Presentation:
Present 1 day Leadership Seminar that would include.
• How to improve communication skills of being specific, maintaining or
building self-esteem, and active listening.
• How to inspire and motivate others.
• How to be a coach, not a boss.
Proposal for Carmel Fire Department 2
Tennnsa 10.31.17
• How to recognize achievements in a wide variety of ways.
• How to get agreement that a problem exists and gain commitment to work
on solving it
• How to effectively mentor.
• How to tap Into the various thinking processes people use.
• How to positively confront sub -standard performance.
• How to modify behavior for Improved results_
• How to understand what produces conflict and how to skillfully resolve It.
• How to apply concepts to real-life situations by using case studies, games,
and exercises.
• How to analyze development needs and create action plans for using the
appropriate leadership style and the techniques of coaching, mentoring, and
counseling.
Present and Implement a leadership model that Includes coaching, mentoring
and counseling roles for the leader.
Class size Is up to Carmel Fire Department
INVESTMENT PROPOSAL
Tenzinga for Carmel Fire Department —
Upfront/Set-up Cost (Normally this cost would be $5,580.00) = Waived
Annual Fee for 155 Users (S72 per user) = S11,160.00
Leadership Development Course
1 — One Day Course = $2,500.00
Or
3 - One Day Courses = $5,000.00
'Expenses (Travel, hotel and food) are not Included, but are to be Invoiced and
paid at time of service.
&A]
Proposal for Carmel F re Department �T
Tenzinga 10.31.17 V
EXHIBIT B
Invoice
Name of Company:
Address & Zip:
Telephone No.:
Fax No..
Project Name:
Invoice No.
Purchase Order No:
Date:
Signature
Printed Name
Goods
Services
Person Providing;
Goods/Services
Date
(;oodti/
tier%ice
Prn% ided
Goods/Services Provided
(Describe each good/service
separately and in detail)
Cost Per
Item
Hourly
Rate/
Hours
Worked
Total
GRAND TOTAL
Signature
Printed Name
EXHIBIT C
INSURANCE COVERAGES
Worker's Compensation & Disability Statutory Limits
Employer's Liability:
Bodily Injury by Accident/Disease:
$100,000 each employee
Bodily Injury by Accident/Disease:
$250,000 each accident
Bodily Injury by Accident/Disease:
$500,000 policy limit
Property damage, contractual liability,
products -completed operations:
General Aggregate Limit (other than
Products/Completed Operations): $500,000
Products/Completed Operations: $500,000
Personal & Advertising Injury
Policy Limit: $500,000
Each Occurrence Limit: $250,000
Fire Damage (any one fire): $250,000
Medical Expense Limit (any one person): $ 50,000
Comprehensive Auto Liability (owned, hired and non -owned)
Bodily Single Limit:
Injury and property damage:
Policy Limit:
Umbrella Excess Liability
Each occurrence and aggregate:
Maximum deductible:
$500,000 each accidew
$500,000 each accident
$500,000
11 111
1 111
Tenzin a
g
Performance Management
November 14, 2017
Denise Snyder
Budget & Accreditation Manager
Carmel Fire Department
2 Civic Square
Carmel IN 46032
Denise,
In response to your request, HRE, LLC dba Tenzinga does not have any
employees. All personnel connected to Tenzinga are independent
contractors that are 1099 status each year.
Any questions please call me directly.
Sincerely,
bNoro
CEO/Founder
HRE, LLC ,dba Tenzinga
615.647.8230 HRE, LLC dba Tenzinga
188 Front St., Suite 116-107
Franklin, TN 37064
INDIANA RETAIL TAX EXEMPT Page 1 of 1
City
®� Carmel
CERTIFICATE NO. 003120155 002 0 PURCHASE ORDER NUMBER
FEDERAL EXCISE TAX EXEMPT 100899
ONE CIVIC SQUARE 35.6000972 THIS NUMBER MUST APPEAR ON INVOICES, AIP
CARMEL, INDIANA 46032-2584 VOUCHER, DELIVERY MEMO, PACKING SLIPS,
SHIPPING LABELS AND ANY CORRESPONDENCE
FORM APPROVED BY STATE BOARD OF ACCOUNTS FOR CITY OF CARMEL - 1997
PURCHASE ORDER DATE DATE REQUIRED REQUISITION NO. VENDOR NO. DESCRIPTION
11/9/2017 372055 Performance Management System - Sworn
TENZINGA Fire Department
VENDOR 188 FRONT STREET SHIP 2 Civic Square
SUITE 116-107 TO Carmel, IN 46032 -
FRANKLIN, IN 37064 -
PURCHASEID BLANKET CONTRACT PAYMENTTFRM,, FREIGHT
20581
QUANTITY UN'TOFMEASURE DESCRIPION UNIT PRICE EXTENSION
Department: 1120 Fund: 101 General Fund
Account: 43-509.00
1 Each Leadership Development $5,000.00 $5,000.00
Sub Total $5,000.00
Department: 1120 Fund: 102 Ambulance Capital Fund
Account: 44-632.02
155 Each Performance Management System - Sworn Personnel $72.00 $11,160.00
Sub Total $11,160.00
ltl
Send Invoice To:
Fire Department
2 Civic Square
Carmel, IN 46032 -
PLEASE INVOICE IN DUPLICATE
DEPARTMENT ACCOUNT PROJECT PROJECT ACCOUNT AMOUNT
PAYM NT $16,160.00
SHIPPING INSTRUCTIONS AIPVOUCHER CANNOT BEAPPROVED FOR PAYMENT UNLESS THE P.O. NUMBER ISMADE A
PART OF THE VOUCHER AND EVERY INVOICE AND VOUCHER HAS THE PROPER SWORN
'SHIP PREPAID. AFFIDAVIT ATTACHED. I HEREBY CERTIFY THAT THERE IS AN UNOBLIGATED BALANCE IN
'C.O.D. SHIPMENT CANNOT BE ACCEPTED. THIS APPROPRIATION SUFFICIENT TO PAY FOR THE ABOVE ORDER.
'PURCHASE ORDER NUMBER MUST APPEAR ON ALL SHIPPING LABEL
'THIS ORDER ISSUED IN COMPLIANCE WITH CHAPTER 99, ACTS 1945
AND ACTS AMENDATORY THEREOF AND SUPPLEMENT THERETO. ORDERED BY - - - - -
Denise Snyder James Crider
TITLE Budget & Accreditation Manager Administration
CONTROL N0. 100899 CLERK -TREASURER