Scantron Service Group (2)CUSTOMER COPY
MAINTENANCE AGREEMENT
Paragraph I.
Scantton Service Group (SSG), by its acceptance signature hemon, agrees to maintain the equipment described in paragraph H beloWlift
Name Carmel Police Department FO~I~
Address 3 Civic Square Drive
City/State. rZjp Carmel, Indiana 46032
Phone 317-571-2500
(hereinafter customer), for the period 5/1/01 thru 4/30/02 subject to the following terms and conditions:
(Fill in effective dates)
A. SSG will render servic~ to repair or replace parts necessary to keep subject equipment in proper operating condition and wi]I make neeessa~y adjustments to
k~ep equipment in proper operating condition.
B. Customer, by its acceptance signature hereon, agrees to furnish SSG with quantities, model numbers, and when possible, serial numbers for the units to be
covered. The customer also agrees to notify SSG of modifications to the equipment inventory.
C. Pr~v~ntivemalntenanceandc~eaninginspecti~nswi~~bepe~~rmedaee~rdingtoSSG~spub~ishedPrevenriveMaintenanceSchedu~e.
D. Replacement parts will be provided at no charge except for those parts which by their nature are considered consumable (example: ribbons, paper, print bands,
organic photo conductor kits, etc.). Manufacturer specified supply and maintenance items on color laser printers (example: fuser assemblies, ~ransfer units,
etc.) axe not covered. SSG may use replacement parts from other manufacturers as long as they meet or exceed the original manufacturer's specifications.
Laser printer engines are covered by this agreement up to the manufacntrer's published page life expectancy. After that, the engine is no longer covered under
this agreement until it is r~built. Etehing of terminal video screens is not a covered maintenance item. Laptop LCD displays are not covered maintenance
items. SSG agrees to maintain the stock of parts at its location it considers adequate to maintain subject equipment.
E. Customer, by its acceptance signature hemon, agrees to notify SSG by telephone or in writing of all service call requests. SSG agrees to respond to those calls
in a timely manner. (See attached Ardentufa for modification to agreement,)
F. Service calls will be made at the customer's premises during regular business hours defined as Monday through Friday between 8 A.M. and 5 P.M. except for
SSG's observed holidays. The cost of mileage and labor to effect such service calls will be borne by SSG.
G. C~sts~fm~~eageand~abornecess~rytomakeservicecal~s~therthanduringn~rmaibusinessh~urswi~~bechargedseparate~yatth~thencurrentrates~
H. Maintenance provided under this Agreement shall extend to service, repairs and replacements made necessary by normal wear and usage of the ~quipmcm.
Maintenance provided under this Agreement shall not include any service, repairs or replacements required or made necessary as a result of elecLdcal power
failure, tire, theft, software virus, water, casualty, employee negligence, abuse, misuse, inadequate or inappropriate environment, room size, inadequate
ventilation, or other external forces.
I. SSG's responsibility under this Maintenance Agreement is limited to providing service, replacement or repair. SSG shall not be responsible or liable for any
direcL special or consequential damages resulting from any cause whatsoever.
J. Duringtheterm~ftheAgre~ment~andf~raperied~f~ne(~)yea~thereafter~naitherpartyshai~repers~nne~fthe~therpartyinv~vedintheeff~ns
performed hemunder, without the expressed written consent of the other party.
K. Customer further agrees to pay net due invoices rendered by SSG, within 30 days of the invoice date, in consideration of the above-described service. Interest
will be assessed on all outstanding balances at the rate of 1.5% per month, or the maximum rate allowed by law, whichever is less. Customer agrees that SSG
shall have the right to offset any amounts owed by SSG to customer under other contracts, purchase orders, or agreements between the two pafiies against any
non-currenr~ unpaid invoices, claims, or demands for payment owed by SSG by customer hereunder. (See Addendure for Contract Modification.)
L. Customer shall pay or reimburse SSG for any taxes now or hereafter imposed, levied or based on this Maintenance Agreement, or on the services rendered or
parts supplied pursuant to this Maintenance AFccment, including the sales and use taxes, personal property taxes and excise taxes based on gross revenue.
M. This Maintenance Agreement shall become effective upon accepUmce by SSG. It shall remain in effect for the period stated and be automatically extended for
successive porieds of one year unless and until terminated. However, either party may, at any time, terminate this Agreement upon ninety (90) days' written
notice. If terminated, SSG will in turn prorate on a basis of 1/12 per month, the unused portion of any fee which has been paid.
Paragraph II.
EQUIPMENT
(SEE ATFACHED)
SERIAL NUMBER (s)
Paragraph IlL
e a ,ement w.,i
DLR CODE: N/A
$685.00
, on a annual basis.
ACCEPTED:
Cannel Police Department
By:
S" ,dTRON®
SERVICE GROUP
2020 South 156th Ci~cJe · ~O. Box 45550 · Om~a, Nebraska 68145 g550
Telephone (800) 228-3628 * Fax (402) 697-3350
Fed. I.D. ~95-2767912
Approved and Adopted this/q /~day of d(~JC'fi/'L/2~F ', 2001.
CITY OF CARMEL, INDIANA
by and through its Board of Public
Works and Safety
BY:
DMate: urke~l_e~y~ii~._~}j
i y~/a er, em er
Date: ~I~-/~'[
ATTEST:
Diana Cordray, C~er
Date: (9 q'/q' Oj
A HARLAND COMPANY
SERVICE GROUP
ADDENDUM
CARMEL POLICE DEPARTMENT
CARMEL, INDIANA
ON-SITE MAINTENANCE AGREEMENT
August 22, 2001
E .....SSG agrees to verbally respond to all service calls within two (2) business
hours, and physically respond within eight (8) business hours.
Customer further agrees to pay net due invoices rendered by SSG, within 30 days of the invoice
date, in consideration of the above described service. Interest will be assessed on all outstanding
balances at the rate of 1% per month .....
2020 South 156th Circle * P.O. Box 45550 * Omaha, Nebraska 68145-0550
Toll Free (800) 228-3628 * Phone (402) 697-3000 * Fax (402) 697-3350 · http://www.scantron.com
CARMEL POLICE DEPARTMENT
CARMEL, INDIANA
ON-SITE MAINTENANCE AGREEMENT
QTY
1
EOUIPMENT DESCRIPTION
EACH
HP MODEL 42 NT 4.0 NETSERVER $685.00
INCLUDES: PI/J233 MHZ PROCESSOR
128 MB RAM
1.44 MB FLOPPY DRIVE
9.1 GB SCSI HARD DRIVE
SCSI CD ROM
SURESTORE 5000E 4 GB SCSI TAPE DRIVE
SCSI CONTROLLER
MODEM
2 NIC
SOUND BLASTER (AWE64) SOUND CARD
15"MONITOR
KEYBOARD, MOUSE
EXTENDED
$685.00
TOTAL ANNUAL ON-SITE MAINTENANCE
$685.00
SCANTRON SERVICE GROUP