Gibson Teldata/IS/25,487.70/annual contract Gibson Teldata, Inc.Information Systems Department- 2012 rti%
ADDENDUM TO THE NON AUTO-RENEWING EXECUTIVE ASSURANCE AMJ
AGREEMENT BY AND BETWEEN THE CITY OF CARMEL, INDIANA AND
GIBSON TELDATA, INC.
THIS ADDENDUM is entered into this 1 0th day ofOctober , 2012, by
and between the CITY OF CARMEL, INDIANA, an Indiana municipal corporation,
having its office at One Civic Square, Carmel, Indiana 46032 ("City") and GIBSON
TELDATA, INC., having its primary mailing address at Post Office Box 3000, Terre
Haute, Indiana 47803-0115 ("Vendor").
The purpose of this Addendum is to modify, delete, or amend certain terms and
conditions set forth in the Non Auto-Renewing Executive Assurance Agreement
("Contract"). This Addendum and the Contract are incorporated into each other and,
when read together, shall constitute one integrated document and referenced hereafter as
the "Agreement". Any inconsistency, conflict or ambiguity between this Addendum and
the Contract shall be resolved by giving precedence and effect to this Addendum.
Vendor Name: Gibson Teldata, Inc.
Vendor Address: Post Office Box 3000
Terre Haute, IN 47803
Contract:
A. The attached Contract consists of eight (8) pages, titled Exhibit A, and is dated
October 10 , 2012.
B. By mutual agreement of the parties, the following terms and conditions are deleted
from the Contract:
1. Any provision providing for the resolution of contract disputes.
2. Any provision requiring the City to pay penalties, liquidated damages,
interest, court costs, costs to respond to legal process, or attorneys' fees.
3. Any provision modifying the statute of limitations provided by Indiana
statute.
4. Any provision relating to the time in which a claim must be made.
5. Any provision limiting disclosure of any information in violation of the
Indiana Access to Public Records Act, Ind. Code § 5-14-3 et seq.
6. Any provision giving the terms and conditions in the Contract precedence
over the terms and conditions in this Addendum.
7. Any provision limiting Vendor's liability in excess of standard contract,
tort, and liability principles contained within Indiana Law.
8. Any provision providing for jurisdiction outside of the State and/or
Federal Courts of Indiana.
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C. By mutual agreement of the parties, the following terms and conditions are amended
in the Contract:
1. The last sentence in paragraph one (1) of the Contract shall be deleted in its
entirety and replaced with the following: "The effective date of this
Agreement will be the date that the last of the parties signs this Agreement."
2. Paragraph three (3), titled "Controlling Document," shall be deleted in its
entirety.
3. Paragraph eight (8), titled "Charges," shall include the following sentence:
"The annual contract billing amount listed on page one (1) of Exhibit A shall
be paid to the Leasing Company pursuant to their lease agreement."
4. The fourth (4th) sentence of paragraph nine (9) titled, "Term of Agreement-
Termination," on page three(3) of the contract shall be deleted in its entirety.
5. The paragraph entitled "Entire Agreement" shall be deleted in its entirety.
D. The following terms and conditions are incorporated into and made part of the
Contract:
REMEDY ON DEFAULT
Should any dispute arise with respect to the Agreement, the Parties agree to act
immediately to resolve such disputes, as time is of the essence. Furthermore, Parties
agree to resolve any dispute that may arise by submitting such dispute to a mediator
licensed within the State of Indiana prior to filing suit.
INSURANCE AND INDEMNIFICATION.
Vendor shall procure and maintain in full force and effect during the term of this
Agreement, with an insurer licensed to do business in the State of Indiana, such insurance
as is necessary for the protection of City and Vendor from all claims for damages under
any workers' compensation, occupational disease and/or unemployment compensation
act; for bodily injuries including, but not limited to, personal injury, sickness, disease or
death of or to any of Vendor's agents, officers, employees, contractors and
subcontractors; and, for any injury to or destruction of property, including, but not limited
to, any loss of use resulting there from. The coverage amounts shall be no less than those
amounts set forth in attached Exhibit B. Vendor shall cause its insurers to name City as
an additional insured on all such insurance policies, shall promptly provide City, upon
request, with copies of all such policies, and shall provide that such insurance policies
shall not be canceled without thirty(30) days prior notice to City. Vendor shall indemnify
and hold harmless City from and against any and all liabilities, claims, demands or
expenses (including, but not limited to, reasonable attorney fees) for injury, death and/or 51:4Z-
damages es to any person or property arising from or in connection with Vendor's provision
of Goods and Services pursuant to or under this Agreement or Vendor's use of City
property. Vendor further agrees to indemnify, defend and hold harmless City and its
officers, officials, agents and employees from all claims and suits of whatever type,
including, but not limited to, all court costs, attorney fees, and other expenses, caused by
any act or omission of Vendor and/or of any of Vendor's agents, officers, employees,
contractors or subcontractors in the performance of this Agreement. These
indemnification obligations shall survive the termination of this Agreement.
E-VERIFY REQUIREMENT. All terms defined in I.C. § 22-5-1.7 et seq. are adopted
and incorporated into this section.
Pursuant to I.C. § 22-5-1.7 et seq., Vendor shall enroll in and verify the work eligibility
status of all of its newly-hired employees using the E-Verify program, if it has not
already done so as of the date of this Agreement. Vendor is further required to execute
the attached Affidavit, herein referred to as Exhibit C, which is an Affidavit affirming
that: (i) Vendor is enrolled and is participating in the E-verify program, and (ii) Vendor
does not knowingly employ any unauthorized aliens. This Addendum incorporates by
reference, and in its entirety, attached Exhibit C. In support of the Affidavit, Vendor
shall provide the City with documentation that it has enrolled and is participating in the
E-Verify program. This Agreement shall not take effect until said Affidavit is signed by
Vendor and delivered to the City's authorized representative. Should Vendor subcontract
for the performance of any work under this Addendum, the Vendor shall require any
subcontractor(s) to certify by affidavit that: (i) the subcontractor does not knowingly
employ or contract with any unauthorized aliens, and (ii) the subcontractor has enrolled
and is participating in the E-verify program. Vendor shall maintain a copy of such
certification for the duration of the term of any subcontract. Vendor shall also deliver a
copy of the certification to the City within seven (7) days of the effective date of the
subcontract. If Vendor, or any subcontractor of Vendor, knowingly employs or contracts
with any unauthorized aliens, or retains an employee or contract with a person that the
Vendor or subcontractor subsequently learns is an unauthorized alien, Vendor shall
terminate the employment of or contract with the unauthorized alien within thirty (30)
days ("Cure Period"). Should the Vendor or any subcontractor of Vendor fail to cure
within the Cure Period, the City has the right to terminate this Agreement without
consequence. The E-Verify requirements of this Agreement will not apply should the E-
Verify program cease to exist.
IRAN CERTIFICATION.
Pursuant to I.C. § 5-22-16.5, Vendor shall certify that, in signing this document, it does
not engage in investment activities within the Country of Iran.
3
TP :•'1:11 12%
6*
GOVERNING LAW.
The Agreement shall be interpreted, construed, and enforced in accordance with the laws
of the State of Indiana. Each party consents to personal jurisdiction in the State and
Federal Courts of the State of Indiana.
IN WITNESS WHEREOF, the Parties hereto have caused this Addendum to be
executed as of the day and year first above written.
GIBSON TELDATA, INC. CITY OF CARMEL, INDIANA
by and through its Board of Public
By: Works and Safety
. ____ B y:
doT I r.e,Ser t
James Brainard, Presiding Officer
ated: aeCt".4---
Mary Ann Burke, Member
Dated: /o -'/2-,„2
r
Lori S. W n,/Memb r
Dated: (C/ I '7 //
ATTEST:
1 /,/ tLiO
P ana Cordray, I•0 , Clerk-Treasurer
Dated: ,U (7--/2—
4
dC EXHIBIT
•
A; RV
tE+ilC1Q C -' .
NON AUTO-RENEWING
EXECUTIVE ASSURANCE AGREEMENT
This Executive Assurance Agreement is made between Gibson Teldata, Inc.,hereinafter referred to as Company,a corporation having its primary
mailing address at Post Office Box 3000,Terre Haute, IN 47803-0115 and:
Customer ID Number 106157 Site ID Number
Legal Business Name City of Carmel Physical Site Name City of Carmel—Water Dept/City Hall
Mailing Address 31 151 Avenue NW System Physical Address 31 1st Avenue NW
City,State Zip Code Carmel, IN 46032 City,State Zip Code Carmel,IN 46032
Accounting Contact Name Janet Arnone System Contact Name Greg Bedell
Accounting Contact Email jarnone(a carmel.in.gov _ System Contact Email gbedellAcarmel.in.gov .
Area Code and Phone 317-571-2586 Area Code and Phone 317-571-2594
Area Code and Fax _ 317-571-2588 Area Code and Fax 317-571-2588
[] Annually 5
ANNUAL CONTRACT BILLING
AMOUNT $25,487.70(yrs 2-5,yr 1 free) El Quarterly
BILLING CYCLE n Monthly
INITIAL CONTRACT TERM / / 2012 TO / / 2017
CURRENT HOURLY RATES
BILLING PERIOD IS OR IS NOT COVERED BY THIS HOURLY RATE FOR SERVICES NOT COVERED
AGREEMENT
A)8:00AM TO 5:00PM MONDAY THROUGH
FRIDAY IS $109.50 per man hour one hour minimum
B)SUNDAYS OR LEGAL HOLIDAYS IS $219.00 per man hour one hour minimum
C)ALL HOURS NOT LISTED IN A OR B IS $164.25 per man hour one hour minimum
D)TRAVEL OUTSIDE VIGO COUNTY IS ONE HALF OF THE APPROPRIATE PER MAN HOUR RATE. _
All hourly rates subject to change without notice.
SEE ATTACHED"EXHIBIT A"FOR EQUIPMENT COVERED BY THIS AGREEMENT
TERMS AND CONDITIONS
2. EQUIPMENT
1. EFFECTIVE DATE OF SERVICE For the term of this Agreement and with respect to the Equipment
The maintenance services under this Agreement shall begin on the listed on Exhibit A to this Agreement, Company hereby agrees to
date shown as the effective date of service above and the term of this provide Customer with Company's standard maintenance services as
Agreement shall be as provided under Paragraph 9. This Agreement provided under Paragraph 4.
shall be effective upon signature by a duly authorized representative
of Gibson Teldata, Inc.("Company").
Customer's Initials
leVE
3. CONTROLLING DOCUMENT
This Agreement shall be in all respects the controlling document. This The Company's maintenance responsibilities do not extend to
Agreement may be modified or amended only by a writing Equipment of the public telephone network nor is the Company
appropriately identified as a modification or amendment hereof and responsible for malfunctions in the communication system or
duly executed by both parties. In the event that an instrument in the Equipment caused by malfunctions in the public telephone network or
nature of a purchase order is issued by Customer, such instrument caused by abuse or misuse of the communication system or
shall be considered to be for Customer's internal use only and any Equipment by other than the Company. Company's responsibilities
provisions contained therein shall be inapplicable as this Agreement is are limited to the Customer's side of the point of connection
the controlling document defining terms and conditions for (demarcation point)between the Equipment and Equipment operated
maintenance services. by the local telephone utility. However, Company shall cooperate fully
with the local telephone utility or other common carrier to isolate
4. STANDARD MAINTENANCE SERVICES malfunctions to determine responsibility for correction thereof.
Company will provide the Maintenance Services described herein Company and Customer acknowledge this Maintenance Agreement
during the term of this Agreement so long as Customer is not in confers no additional warranties for the Equipment maintained by
default. These Maintenance Services will be performed in accordance Company whether said Equipment was designed or manufactured by
with generally accepted telephone industry standards by use of Company or other manufacturing entity.
personnel trained in repair and maintenance of the Equipment.
Customer must promptly advise the Company's authorized 5. OPTIONAL MAINTENANCE SERVICES
maintenance representative of any Equipment malfunction regardless Services for periods other than the PPM will be made available as
of cause. specified in the billing rates. Hours are as stated under Standard
Maintenance Services(Paragraph 4) unless otherwise specified in the
For major malfunctions of the Equipment system, (defined as a Agreement. Maintenance service or relocation of Equipment outside
failure of a console, or twenty percent (20%) or more of trunks out of Company designated services zones ("Service Zones") will be
service,or thirty-three percent(33%)or more of stations out of service provided solely at Company's option with applicable surcharges as
within the Customer's system) service will be provided 7 days-a-week specified in the Agreement.
24 hours-a-day,and the Company will endeavor to respond within four
(4) hours of its receipt of a request for such service. For all non-major 6. CUSTOMER RESPONSIBILITIES
malfunctions service will be provided during the Principal Period of
Maintenance ("PPM"), and the Company will endeavor to respond These responsibilities are intended to insure the best possible
within one(1) business day of its receipt of a request for such service. operating environment for the Equipment for trouble-free operation
The PPM is defined as 8:00 A.M. to 5:00 P.M., local time Monday and services. Therefore,Customer agrees to:
through Friday,excluding Company observed holidays.
• Maintain Equipment environment in a clean, ventilated room
For preventative maintenance and repair of minor Equipment free of non-communications Equipment or material. The
malfunctions (defined as any malfunction other than a major temperature and humidity shall be maintained within the
malfunction) service will be performed during the PPM and the manufacturer's specified operating ranges.
Company will endeavor to respond within one (1) business day of its • Provide a lockable door to the telephone Equipment room.
receipt of a request for such service. • Allow access to Equipment as required by the Company's
maintenance personnel.
Company will bear the cost of labor and parts for services • Limit access to Equipment as required by the Company's
performed in maintaining Customer's Equipment(as listed on attached maintenance personnel.
Exhibit A to this Agreement) in good operating condition, subject • Allow maintenance inspections during normal working hours.
explicitly to Paragraph 11 (Limitations of Liability) of this Agreement. Inspection at other times requires special agreement and will
The maintenance of any software is limited to the application database be subject to overtime rates.
of the Equipment. Company's services and materials do not under any • If requested by Gibson Teldata, Inc. to provide a letter of
circumstances extend to maintaining generic software or operating
system software, other than normal reloading. Customer grants to agency.
Gibson Teldata, Inc. a security interest in any property, Equipment or
7. USE OF COMMUNICATIONS SYSTEM
parts which may be delivered or installed for the Customer by Gibson
Teldata, Inc. in the future (the Future Property) and any proceeds During the term of this Agreement (Paragraph 9) Customer will
thereof as security for payment due Gibson Teldata, Inc. under this operate the communication system and Equipment strictly in the
Agreement. manner prescribed by the Company and will not alter or permit the
alteration of any of the equipment or software programs without the
Maintenance or repairs attributable to unauthorized attempts by prior written consent of the Company. Equipment of the
Customer to repair or maintain the Equipment, fault or negligence of communication system may be moved only by or with the prior
Customer, improper use or misuse of the Equipment by Customer, approval of the Company.
causes external to the Equipment, such as, but not limited to, air
. conditioning failure, or failure or malfunction of the external trunk or 8. CHARGES
cable lines, abnormal power fluctuations or failures (except power For the term of this Agreement,the Maintenance Charges indicated in
surges or spikes caused by lightning), or accident, casualty, neglect or this Agreement shall be applicable unless equipment or features are
other performance affecting events not caused by Company shall not added or deleted from those set forth on the attached Exhibit A of this
be considered part of Company's normal duties to maintain Equipment Agreement on the date of execution of the Agreement. If Equipment
and will be chargeable at the Company's then-current time and or features are added or deleted then Maintenance Charges shall be
materials rates. subject to adjustment. Such adjustments shall be based on the unit
rate for servicing the Equipment or features added or deleted to the
Replacement parts used in providing maintenance may be new or Equipment base and will take effect the month following the addition
refurbished, but equivalent to new in performance. Title to all parts or deletion to the Equipment base.
provided under this Agreement shall remain with Company except that
upon installation of parts in Customer's Equipment, title to those
installed parts shall pass to Customer. The replaced parts shall
become the property of the Company. Customer's Initials
•
A . 9!
EXH 111
Effective at an time after the expiration of the initial twelve 12
y p ( )month or against Customer; (iii)an admission by Customer of its inability to
period,Company may adjust charges upon thirty(30)days prior written pay its debts as they mature; (iv) any other material default by
notice, provided that such charges shall be no higher than the then-
current rates of Company for servicing like Equipment under similar Customer under this Agreement. In the event of breach of the terms
circumstances. of this Agreement by Customer, Company shall be entitled to
reimbursement for all costs of collection in enforcing its rights
Not included in the Monthly Maintenance Charges mentioned hereunder including the right to reasonable attorney fees, court costs
above are the following "Non-Standard Services" (which will be and interest.
provided at Customer's expense, based on Company's then-current
rates); (i) furnishing expendables and supplies (platens, ribbons,
thermal print elements, tape cartridges, etc.); (ii)labor, parts and other 10. REMOVAL AND RELOCATION-INSPECTION AND REPAIR
expenses for maintenance or repair of Equipment due to causes not Company reserves the right to immediately terminate this Agreement
attributable to normal wear and tear; (iii) repair or replacement of in the event Customer alters the Equipment in any way or adds
Equipment for those conditions, failures and performance affecting attachments thereto without the prior written Approval of Company,
events not considered part of the Company's normal duties to maintain which approval shall not be unreasonably withheld. Any such
Equipment as outlined in Paragraph 4; (iv) service provided at alterations, attachments, moves, adds or changes shall be made at
Customer's request outside the PPM, provided, however, that when customer's own risk. Upon thirty (30) days prior written notice by
remedial maintenance is commenced during the PPM and Customer Customer, Company agrees to provide at Customers expense,
permits the work to continue beyond such periods upon being given Equipment relocation, removal, rearrangement, changes and/or
notice, additional charges shall not be applicable until the hours of addition or similar services within the Service Zone where the
work performed outside the PPM exceed one (1) hour; (v) unless Equipment is located. Charges therefore shall be at Company's then-
otherwise provided in the Agreement, service provided outside the current rates. Maintenance service charges following customer
Service zones; and (vi) service required because of inadequate relocation outside the Service Zone will be the charges applicable to
facilities on-site or by the failure of Equipment or systems other than the relocated site.
the Equipment, including without limitation, that furnished by the
communication's common carriers, by the power company, or by other If the Equipment was not under Company's maintenance service
vendors, or material failure due to design, manufacturing or other responsibility immediately prior to the commencement of maintenance
defect in batteries and/or other auxiliary Equipment; (vii) additional under this Agreement, it shall be subject to inspection by Company at
moves or changes of Equipment requested by customer. Customer's expense to determine if it is in good operating condition
which, for the purposes of this Agreement, is defined as the level
Changes made to the application database via remote terminal will established for Equipment maintained by Company. Company shall
be charged at the Company's then-current rates for such changes. make any repairs or adjustments then deemed necessary by Company
Such charge shall be a one-hour minimum. to bring the Equipment up to good operating condition at Customer's
expense prior to commencement of maintenance service and charges
Charges for maintenance calls and travel where applicable shall therefore. If Customer elects not to have Company make such repair
be at Company's rates in effect at the time that the maintenance call is or adjustments, the obligations of the parties under this Agreement,
made. Company may choose at its sole discretion to make uniform except for payment of the inspection fee,will terminate.
increases in rates in order to remain consistent with rising costs. All
billable materials used for the purpose of servicing or making adds, 11• LIMITATION OF LIABILITY
moves or changes to Customers equipment shall be billed at the then Except as otherwise may be provided for specifically in this
current Company price list. Any taxes imposed with respect to the Agreement, in no event will Company be liable to or through Customer
Agreement or the services provided hereunder shall be chargeable to for indirect, incidental, special or consequential damages, including
Customer. Additional amounts payable hereunder shall be due on the without limitation, loss of profits, revenues or data, notwithstanding
terms as set out by invoice. Company may suspend service or declare their foresee ability or disclosure by Customer to Company, and
this Agreement in default if any payment for Charges is not made when Company shall be held harmless and indemnified, to the extent
due. CUSTOMER AGREES TO EXECUTE COMPANY'S FORM OF permitted by Indiana Law, by Customer from any and all claims, suits
FIELD SERVICE REPORT FOR ALL SERVICES PROVIDED and demands for such damages. Company's sole liability hereunder
HEREUNDER. shall be limited to the costs associated with the re-performance of
work, repairs, adjustments, or any combination thereof, and/or the
9. TERM OF AGREEMENT-TERMINATION cost of material such as replacement parts provided.
This Agreement shall begin on the Effective Date of Service indicated Company shall not be responsible for failure to provide service
and shall continue for twelve(12)months or the initial Period as stated hereunder(i)at locations deemed hazardous to the health or safety of
on said AGREEMENT, whichever is longer.This agreement shall not Company's employees or representatives or (ii) where such failure
be auto-renewing and therefore Company shay take no responsibility results from causes beyond the reasonable control of Company,
'including, but not limited to, acts or inaction of the Customer,'acts of
for any temporary or permanent lapse in coverage for the period God, acts of Government, strikes or labor disputes, failure of
following the term of this agreement.Customer will be required to sign transportation, fire or flood or other casualty, and failure of
a new agreement, at customers own discretion, if customer chooses subcontractors or suppliers. No recovery of any kind against Company
to remain under a Set-Fee Maintenance Agreement. Notwithstanding or its agents for breach of this Agreement shall be greater in amount
this, Company shall have the right, totally within its sole discretion, to than the cost of services rendered hereunder and/or material provided.
demand adequate assurance of performance or immediately terminate
this Agreement by notice in writing to Customer in the event of any of NOTICES
the following:(i)Customer's failure to pay amounts due or to cure any Any notice to Company hereunder shall be sent by registered mail to:
other default hereunder within 15 days after written notice to Gibson Teldata, Inc.,PO Box 3000,Terre Haute,IN 47803-0115.
Customer; (ii)the filing of any bankruptcy or insolvency petition by
Customer's Initials
$a r Wiillill
ASSIGNMENT
GENERAL Customer hereunder may assign neither this Agreement, nor the
This Agreement, as it may be amended from time to time, shall be obligation arising without the prior written consent of Company. Any
governed by and construed in accordance with the substantive and prohibited assignment shall be null and void.
procedural laws of the State of Indiana, without giving effect to the
principals of conflict of laws. Failure of Company to enforce any ENTIRE AGREEMENT
right(s) hereunder shall not constitute a waiver of such right(s). This Agreement constitutes the entire Agreement between the
Company reserves the right to charge interest on overdue accounts at parties with respect to maintenance of the Equipment. No
the rate of eighteen percent(18%) per annum, or the maximum lawful representation, or statements of either party, whether oral or in
rate, whichever is greater. This Agreement cancels and supersedes writing, which are not contained herein shall be binding.
any prior Agreement for maintenance of Equipment covered
hereunder.
CUSTOMER HAVING CAREFULLY READ ALL THE PROVISIONS OF THIS AGREEMENT,CONSISTING OF FOUR(4)PAGES EACH INITIALED OR
SIGNED,ACKNOWLEDGING A RECEIPT OF THIS AGREEMENT AND ALL OF THE ASSOCIATED ATTACHMENTS.
ACCEPTED AND AGREED TO:
CUSTOMER: City of Cannel
Signature
Printed or Typed Name and Title
Date
THIS MAINTENANCE AGREEMENT IS SUBJECT TO APPROVAL BY:
GIBSON TELDATA,INC.:
t...hiLkA, . �_,Q._
Signature (�
Brett J. Gibson, President
Printed or Typed Name and Title
October 10,_ 2012 _ _
Date
EXHIBIT A
Executive Assurance Agreement
City of Carmel
7/11/12
NuPoint Unified Messaging
Dialogic DMG 1000-Analog 8 Port 2
NP-Std 12-7.x BASE OPT UPGD 1
NP-Std/SS.8 port uplift to 9-32 ports 1
•
Other
Towermax 4 KSU Surge Protector 1
hot Ciassinee
CTI Server 2HD,2PS 1
Upgrade Cenigram from 6.0D to 6.18 to 7.0(kit) 1
Category 6 LAN Protector,4 Pair,16V,110 Connectors 2
MCD Core Hardware anu So eware
DUAL TS/E1 TRUNK MMC 1
MXe AC POWER SUPPLY 1
ASUII 1
24 port ONSp card 1
DSP II MMC 1
3300 MXe III Controller 1
PWR CRD C13 10A 125V-NA PLUG 3
MXe III Raid Sub-System 1
3300 160G SATA HDD 2 pack(Cntr-Server) 1
3300 Mxe III Expansion Kit 1
MCD ONS license 24
MCD T38 license(4 channels) 2
MCD Enterprise PBX Software 1
1: =1000303 hICi,Digital Link!iCOO:
.1 .S1:tooa9l r„f C NET
1 :S/ich70_:10 hall D Neinvor'sinp;
1. 01O 300 ADVANCED YOHCEMAIL OPTiON
S it D �i�;_inaii Noto or in
1:Sit i rn, !) arrina
: ■_I:1, 1$ _ . i'morO:rtsn:1 S.emc fa
16: iitui ouse J.er LICenSe
MCD Enterprise Active Agent License 10
MCD IDS Connection License 1
Enterprise License Group 1
NICD-Solution Licenses
MCD Mailbox license 5
MCD Enterprise User License 426
Desktop Devices-5300 IP Phones and Peripherals
LIVE CONTENT SUITE(5320/30/40/60) 1
Untried Communications
UC Advanced Console Option 3
UCC Prem User Lic for Enterprise(50User) 1
i litel Applications Suite
MAS 4.0 Virtual Appliance 1
Includes:
1 x 540015.16P-IA, :LUDIC?6 WEB BASE FOR MAS CLEAR
1 z 5400^•571 Mit;'I Soreer iLThic.way Lino.
1 .5400,;6.' UC 1.1„hiie Base
6 x 540U493 M!.:'. ..::pir.auon<.onnecoon Licens
1 x 5,1Li05,104 fits:':oificd Corn inunicstorSeftware
i.x 5400',45P.NPM Rase Tor MAS 03
MITEL COLLAB ADV MCD AUD&WEB UP 1 User 5
Electronic Filtration Prurec_ucan and LIPS
Category 6 LAN Protector,4 Pair,16V,110 Connectors 1
Towermax 4 KSU Surge Protector 1
Towermax CO/25-110 8 Line W/110 Connector 1
Towermax C0/8-110 8 Line W/110 Connector 1
Towermax LL(T1)T-1/PRI Surge Protection 1
FlUB-Core Hardware and Software
DUAL TI/EITRUNK MMC 1
MXe AC POWER SUPPLY 1
ASU II 1
24 port ONSp card 1
DSP II MMC 1
3300 MXe Ill Controller 1
PWR CRD C13 10A 125V-NA PLUG 3
MXe Ill Raid Sub-System 1
3300 160G SATA HDD 2 pack(Cntr-Server) 1
3300 Mxe Ill Expansion Kit 1
MCD ONS license 24
MCD T38 license(4 channels) 2
MCD Enterprise PBX Software 1
1:54000303 P.1;:n License
1:51000407 MCD XIV i
1:54000510 t.9i rc IP r,,r.. r.:nra
:54000250 rICES"OiCEMAIL OPTION
1:5400/130 5155•,;r_,:.,..rn ail f:,:[,vor!,r,_,
1:540014901',1,';7t•�,„ra„::
1 :54007945 M' .S n,r•r•!r-P.ranaeem:nn
16:540049/51,0,i i user L.censr
MCD-Solution Licenser
MCD Mailbox license 5
bb 99
8118"T � . . ..
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33 Executive Assurance Coverage Chart
s�M y �2{ ® y.
gyp..„IUt`G'Si 4i ti
, , Executive Assurance customers receive priority
m �� support with specific response times for
I?riority Support ' , , - system outages
r ' if you require minor changes to your system
li
One Hour of Free[Remote a You can get up to one hour of free support per
P
Programming per Month month per system/controller
� $ � � �4,." You are covered for labor for any service
UnlimitedrServiceCalls failure with no limits or deductibles.
Service diagnostics for all covered components Only for Core 8,software are erformed until the roblem is
P P Components not
On site or O,ff site trouble shooting resolved-on/off site(we still roll trunks!) endpoints
Your Executive Assurance Agreement covers
" X after hours emergency support at no
Out-of-Hours Support x additional charge.
4 r
�v' *Only for Core
i 4 Replacement parts and the labor to install Components not� ; _ them are included in your Service Agreement. endpoints
3
Call Gibson Teldata and get the answers you
need on products,features/functions and
N interoperability. Basic Helpline and
�HelpLine Support . ,. application support services are included.
yr You are covered for parts and labor as a result *Only for Core
.', _ �, of lightning damage(provided certain Components not
Lightning Damage Protection_ electrical requirements are met). endpoints
ri P No charge to initially isolate a carrier issue
Line Fault Isolation Coverages.. causing problems with your equipment.
� `
If an important item needs to be sent to the
� ._,.'f,--,'� 1 � �
*Only for Core
manufacturer for repair,a loaner can be Components not
No'CFiarge for Loaner Equipment I provided at no charge to you. endpoints
' You receive a discounted rate for all billable
-kMo e,Addfiand3Change Service;;; m. MAC work. �!
i
Operator orEnd UserTrammg �. Up to 8 hours per year.
Fxii1BIT c6,,I � tiI 99
Electronic nitration Protection anti UPS
Category 6 LAN Protector,4 Pair,16V,110 Connectors 1
Towermax 4 KSU Surge Protector 1
Towermax CO/25-110 8 Line W/110 Connector 1
Towermax C0/8-110 8 Line W/110 Connector 1
Towermax LL(T1)T-1/PRI Surge Protection 1
Application:Mitel Border Gateway(MBG)
Sip Trunking Channel Proxy 50
MBG Virtual Appliance 1
Application:Mitel Bomer(Gate\e ay(MBG}
Sip Trunking Channel Proxy 50
MBG Virtual Appliance 1
rvi .Solution License.<.
MCD Enterprise User License 24
Nupoint Unified Mes::agin;r
NP.IP integration(max 4 connections) 1
NP-Std/SS.8 port uplift to 9-32 ports 1
NP-Std/SS.2 port uplift to 9-32 ports 2
MCC-Solution Licenses
MCD Enterprise User License 74
OEt.4-CommSource,DataNet Equipment
8 PORT FXS/FXO SIP VOIP GATEWAY 4
2-PORT FXS/FXO SIP VOIP GATEWAY 17
4-PORT FXS/FXO SIP VOIP GATEWAY 2
Custorner Interaction Solutions
Call Accounting Starter Pack 1
Call Accounting-500 extension pack 1
Call Accounting Network License 1
MCU-Core Hardware and Software
Virtual MCD 1
MCD-solution tic_nses
50 MCD SIP Trunks 2
r'J5 nln!:Urniiud fvii°SSaging
Nupoint Standard to vNupoint Conversion 1
MCD-Core Hardware and Software
Virtual MCD 1
[7E ti-CommSaurct^,Dnal,Ient Equipment
V1910 24 PORT GIG POE SWITCH 15
Excludes all phones/endpoints and all desktop troubleshooting